Having solved the immediate problem, I now realise that there is another, namely that the contacts on my W11 laptop are not synced with those on the W11 PC. On both machines, the folder title is 'Contacts (this computer only) ....' Why is that and is there anything I can do to get them to sync...
Thank you for responding but I think I've solved it. Previously, I had managed to import the contacts into Outlook on a new laptop. Using the same PST file on the new PC didn't work so I have now exported a new PST file of contacts from the laptop and that file has imported successfully into...
Can you remember how you solved this problem? I've just bought a new PC and have been trying to import a pst file containing contacts into classic Outlook but on clicking Finish nothing happens.