Are you talking about starting Outlook with the /safe switch? If so, there is an add on causing problems. Start Outlook in safe mode and systematically disable each add on one at a time and start Outlook normal to figure out which add on could be the culprit. What are you running for an anti...
Sounds like you have a corrupt Outlook profile. Go to control panel and make sure system icons are visible. From there, select Mail and you should see your Outlook profile. Created a new Outlook profile and go from there.
Is your current music folder located at the default Windows location? If it is, make sure you "drill down" by going to the c: drive, users, your user folder and then right click on the Music folder and select properties and select Location tab and try changing from there. Of course if this is...
If it is an online, not local Microsoft User password, it will not let you change it the way you are trying. Those tools are for local accounts only. She would have to go to Change your Microsoft account password - Microsoft Support
Or you could login as that account on the pc and change it...
Is this only happening on the Gmail and Yahoo accounts? When setting up those emails, did you just do an email forward or are those accounts individually setup in your Outlook? If they are just forwards, you need to select the option from Gmail and Yahoo on the web to not keep messages on...
You might try running updates until you are current. That is a very old version. Try again after that. Also, is your current account on the computer a local account? If it is, it is asking for that password not the online Microsoft password.