Recent content by ColinInUK

Update in case anyone else gets a similar issue: I could not get Win11 to instal from the USB ISO file as it failed at about 10% when trying to use it's default partition 3 in Volume 0. I then found forum threads suggesting the Vol 0 partitions had to be rejected, so now it got to 52% and...

Great News! Ubuntu has worked and now copying files. Some of her key Excel files are corrupted as it looks like they were actice when everything crashed, but otherwise looking very good. Thanks for everyone's help and advice so far. I am happy to try and get to the bottom of the problem if one...

I'll give it a go!

Ran manage-bde off C: which said "Decryption in progress" then returned to Command prompt. I restarted and same start up issue but no bitlocker request, which is a good start. In answer to your questions: "It might be caused by Bitlocker" so I went through the process again from the beginning...

Missed this message, will try next

Chkdsk E: /r worked fine dism.exe /image:C /cleanup-image /revertpendingactions worked and said to reboot which I did, but no change. Tried again dism /get-wiminfo /wimfile:E:\sources\install.wim which was fine , but dism /image:C:\ /cleanup-image /restorehealth...

If I can get Windows to load then I will go to Control Panel and turn it off.

Entered dism /get-wiminfo /wimfile:E:\sources\install.wim which worked and had checked the install.wim file was at that location However, when I entered the following for Windows Home which is #1 dism /image:C:\ /cleanup-image /restorehealth /source:E:\sources\install.wim:1 /limitaccess it was...

Chkdsk scanned the file system and found no problems. Then tried Sfc /Scannow /OFFBOOTDIR=C:\ /OFFWINDIR=C:\Windows but this "found corrupt files but unable to fix some of them. For online repairs details are included at windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log"...

Have tried this. The laptop has no external devices and when booted it gives a choice of Restart (which always fails) or Advanced Options. Selecting Advanced Options enables me to select Troubleshoot, which has choice of Reset PC (which always fails) and Advanced Options. Advanced Options...

Definitely enabled as it tells me this every time I restart it and have to type in the 48 character bitlocker key which is a pain. Strangely, I just noticed that in Command mode it says it is version 10.0.22621.0 (which I thought might be Win10 for a minute) but now know that's Win11 22H2. How...

Tried this as it looked simple but Ubuntu said it had a problem - referring to their website they state that it won't work when Bitlocker is enabled which is the case for this laptop, and it seems bitlocker is enabled by default for Win 11 after their August 2024 update. I'll try the backup...

Thanks for the suggestions. You are all way, way more knowledgeable than me and I think it will be best to make an image before trying anything as suggested. However, I don't know a) which imaging backup program(s) allow mounting and browsing an image file and b) how to make a USB boot drive of...

thanks for your suggestion. No changes to hardware

Hello, I get the Code I01 Initialisation failed on my daughters laptop at startup and tried all the troubleshoot options except I don't want to completely re-install Win11 as she has not backed up some important files (yes, I know!). Automatic repairs and all the advanced options end up with...