Would be best to contact Dell Customer Support if nothing more to put the issue on record.
Possible anamoly, but I received excellent, courteous support on a couple of issues - though not as complicated as yours.
Windows Security won't open on Windows 11
Do other icons work properly ? Check the above link and heed @oldschool's advice above. Many find the only way to resolve WD issues is to do a Repair Install or Clean Install. Your new Surface may unfortunately need to lose its "viginity" to...
Has this article been posted ? (excerpts)
Microsoft has officially confirmed what we reported over the past few weeks: Windows 12 isn’t happening in 2024, and the next version of Windows is “Windows 11 version 24H2”, codenamed Hudson Valley.
This confirms the big update of the year is called...
Sage advice above.
Any chance warranty repair could be done locally, at your home ? I was fortunate that Dell had contractors in my city (major metro) and received service within 24 hrs.
@TairikuOkami @Callender or anyone
Could you all please give a brief summary of pros and cons. Several threads on TenForums and few on ElevenForums but none provide detail or seem to be current. Particularly interested in self updating and other pros and cons. One user stated he does...
Does your laptop still have the Toshiba Diagnostic Tool ? May want to run, if not search for other hardware diagnostic software. Also, check any entries in Event Viewer and Reliability Monitor.
May want to search on Google. Many similar issues.
May want to check. (Excerpt)
On November 29th, dozens of Windows users found HP Smart in the "Recently Added" section of their Start menu. If this were a case of user error, it wouldn't have happened to so many people on the same day. Affected users say that they don't own any HP hardware...