Recent content by Pearson100


  1. Search--displays unwanted items

    Thank you to everybody who responded with suggestions!
  2. Search--displays unwanted items

    When I do a Search, I only want to see files/executables/etc on my computer, not Apps in Microsoft store, websites, etc. I've gone into Settings >Privacy & Security > Search, I've turned off Microsoft Account, Contents of online files. This does not seem to help. Any ideas on how to restrict the...
  3. Incomplete installations of some software

    1. As I mentioned earlier, my Surface is new and Adobe Reader was one of the first programs I tried to install so there shouldn't have been any conflict with my own software installations. I've tried both the Microsoft Store and Adobe's website. I did try to start the reader just now and here is...
  4. Incomplete installations of some software

    The program msdt.exe mentioned above is also being retired. My Surface 11 is new. Adobe Reader was one of the first programs I tried to install so it seems the problem is inherent to the build of my computer? (As opposed to something I installed/changed later?)
  5. Incomplete installations of some software

    Not sure where to look in the Event Viewer, but found the following in Custom Views > Administrative Events: The Appx operation 'RegisterPackageAsync' on 'WindowsWorkload.ImageSearch.Qnn.3_1.2602.1445.0_arm64__8wekyb3d8bbwe' failed for user 'S-1-5-21-89553124-3886796454-2051411977-1001' - error...
  6. Incomplete installations of some software

    1. I tried before to install Adobe Reader from the app store (and I'm trying again right now). Same problem: It hangs at Installing (100%) Almost done. After a couple of minutes it appears to be finished. But I try to start it and nothing happens. I select a pdf and right-click, Open with >...
  7. Incomplete installations of some software

    I'm having problems installing a couple of programs: 1. I download the installer and start it. It extracts files but then it exits. I don't know if the extracted files are actually anywhere on my computer. I've tried disabling anti-virus and smart firewall, but no luck. I was able to download it...
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