Recent content by RhinoCan

I managed to get the printer working again by removing the old drivers (all of the ones I had listed) via the Remove option that comes up when you select each driver from the list under Devices. I did not add/change/delete any registry entries. I reinstalled wirelessly and successfully printed...

Just before I saw this message, I removed each of the 5 items listed for this printer in the list of printers and scanners by clicking on the item, then clicking the Remove button. I've just obtained the firmware update that OAT implied might help but I haven't run it yet. I'm confused by what...

Checking that they were on the same network is the *first* thing I did, although I failed to mention that.

I wrote and executed the batch file. Nothing looks any different in the print queue. I tried cancelling the 2 latest jobs but got a "failed to cancel" message for each of them. I tried to restart the earliest job but got a "failed to restart" message for that one. I looked at the list of...

So I need to remove all 5 of the devices that I listed earlier, then do the firmware update, which may or may not make any difference, then re-install the printer drivers again? Is there any special technique to remove the existing devices or can I just click on that item in the list of...

I've started poking around and found something in my Device Information for the printer. There's a link there to its webpage (http://192.168.2.17:80) and that page says the printer is sleeping. I don't see anything that would wake it up though. Does anyone have any ideas?

After rebooting the laptop, the print queue still had the previous 2 jobs. After attempting to print again, I have a third job in the queue: it says "unknown status", just like the second one. The first job just says "Printing, error". Nothing has been printed yet.

I turned the printer off and then on again. It didn't start printing. I looked in the print queue again and it was unchanged. I tried printing a second copy of my one page document but I got a different error this time: a message about the printer not being in the proper state to print. I'm...

In devices, I have the following that relate to the printer: Brother MFC-9130CW BR-Script3 Brother MFC-9130CW Printer (marked with "Error") Brother MFC-9130CW (Copy 2) Brother PC-FAX v3.1 PaperPort ImagePrinter A few comments: - my old laptop also had a "Copy 2"; I was never sure why but...

Good point! It's a Brother MFC-9130CW.

I'm trying to print a one page document and it won't print. I can't see any error messages on the printer and Windows 11 isn't giving me much either. When I looked at the print queue, I could see the progress bar shuttling back and forth rather than moving from left to right, then there was a...

Please ignore! I had a space between "/ow:" and "true. I fixed that and both commands executed. Here are the two files: application.evtx system.evtx

The syntax of these commands appear to be wrong: PS C:\windows\system32> wevtutil epl System "$env:USERPROFILE\Desktop\application.evtx" /ow: true Too many arguments are specified. The parameter is incorrect. I was in a Powershell Administrator window when I ran this.

This is the first computer where I finally got my act together and set up a backup plan and got a separate backup drive. I do a weekly full backup and a daily incremental with Hasleo. I haven't had to use them yet so I'm still a little nervous about how the recovery would go but I'll deal with...

Okay, I've done all that. Here's the link to the Tuneup log: Tuneup_log 2025-12-06 at 12-30-38.zip