Recent content by rmk9785e

I, for one, don't hate anyone, much less a corporation I have been a customer of for a long time. I am disappointed at the poor quality of their support. My first PC was a Commodore.

Tried that. It suggests removing two preinstalled apps. When I select to quarantine either, "preinstalled.Dellupdatefor wIndows10", or "Preinstalled.DellSupportAssistAgent", the system crashes. "Your device ran into a problem and must restart. Why would a manufacturer preload their system with...

Thank you. That website and a couple of others ending in. co.in had decided to add themselves to "Allowed to send notifications". I've removed these but that tells me the system did not ship with basic malware protections set up correctly. There is one that won't let me uninstall it even if I...

My less than a month old Dell XPS laptop is infected with some virus. The laptop came with McAfee bundled but it says the license expired two days ago. That software by itself acts like a virus and prompts with upselling their other services. I never had a problem using Windows Defender on my...

Important Clarification: Based on your setup and the investigation so far, both of your devices are running Windows Home edition. Certain advanced network sharing and administrative features (commonly used for LAN‑based file transfers between PCs) are not supported in Windows Home and require...

I have a new Dell XPS laptop and need to move my data to the new computer. Have spent a few hours with Microsoft support but the new computer cannot open the shared folders on the new laptop. Microsoft even did remote control of both, reinstalled Windows 11 Home and still no resolution. I think...

That's exactly the error code it gives. The camera used to work. I've followed the steps in the link provided and it couldn't fix the problem. I'll take it to a repair shop. Thank you for all your help.

Thank you. I've tried that but when it asked after it "Tried resetting your camera" Did this solve your problem? I checked in Device Manager and I don't see a camera under Imaging Devices. It only lists HP45CC48 (HP Officejet Pro 8620). So I clicked on No. Then it asked if the camera is built-in...

My Dell laptop (Windows 11 Professional (x64) Version 22H2 (build 22621.1702)) is out of warranty and SupportAssist won't even allow running detailed diagnostics. Camera does not seem to be working. Boot time advanced tests do not show any issues. What tools can I use to be certain that it is a...