Recent content by ubuysa

Malwarebytes have a separate (and free) rootkit scanner: Rootkit Scanner What was deleted? Are you 100% certain that they were not required? When you delete stuff and then SecureBoot doesn't work, you have to ask those questions. You can manually update the SecureBoot keys, indeed you must...

In all honesty that is a workaround, not a solution. If you're having boot issues that disappear with SecureBoot disabled then you should think about the following... You may have bootloader malware on there. This is the kind of thing that SecureBoot prevents. It's not impossible that you're...

It is a powerful tool, but you need to be able to analyse the resulting dumps to get any use from it. All Driver Verifier does is BSOD (and write a dump) when a driver fails one of the checks. It's the subsequent dump analysis that allows the flaky driver to be identified.

Fair enough. You might try enabling Driver Verifier, that subjects selected drivers (typically all third-party drivers) to extra tests and checks every time they are called. These extra checks are designed to uncover drivers that are misbehaving. If any selected driver fails any of the Driver...

It sounds as though it's freezing rather than crashing? That may well be down to a rogue third-party driver, so I suggest you try starting Windows in Safe Mode. In Safe Mode a stripped-down Windows system is loaded, with only critical services and drivers loaded. Typically no third-party drivers...

In addition to the above I would suggest that you also try disabling C-States for all processors in the BIOS. I'm suggesting this based on the following... The bugchecks in these dumps are all VIDEO_MEMORY_MANAGEMENT_INTERNAL (0x10E) with an exception code of 0x2D which indicates that a 'call...

It's a hardware issue then. Unless you go on and reinstall all third-party software before testing? In that case it's possible that you reinstalled the problem. When you clean install because of a problem you need to install all drivers (from the Asus website, not from Windows Update), install...

Can you do without Hotkey (Control Center)??

I'm not sure that bad drive blocks will cause the HKKbdFltr.sys failure that we saw in the dumps. When you get a new drive and reinstall Windows be sure to use the latest Clevo drivers.

BSODs and no dumps upload, please check that your system is setup to record dumps... The page file must be on the same drive as your operating system Set page file to "system managed" Set system crash/recovery options to "Automatic memory dump" Windows Error Reporting (WER) system service...

This is far from the first time that I've seen this problem with a Clevo laptop. The issue is the Clevo Hotkey (Control Center) software. All your dumps are identical, they all fail with the HKKbdFltr.sys filter driver, which is part of the Hotkey (Control Center) product. The version of...

Without the V2 log data we're just going to be guessing.

Testing with another OS, such as a Linux distro - which can run directly off the USB drive and doesn't need to be installed - is a very good idea. If that doesn't run clean then you absolutely have a hardware issue, and if it's not RAM then it's most likely the CPU. I really would try one (or...

+1 I've dealt with a few AMD CPUs that don't transition from low power C-States to normal running C-States fast enough. One workaround is to disable C-States in the BIOS (If you can, probably not available in a laptop). Another workaround is to run with the built-in Windows High Performance...

That one dump you uploaded points at either the Nvidia graphics driver or the Nvidia graphics card. The bug check is a 0x119 with an exception code indicating that the driver failed during the submission of a command to the graphics card... FAILURE_BUCKET_ID...