Access denied when accessing the user profile


SkyKey

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Hi, I have Windows 11 Home. I tried to change a folder name and fixed it, but now I have a problem with all my apps I can't use them. I changed my Microsoft account to a local account, and now I can't open the Microsoft account app. When I restart, I have this problem. When I click "Sign in with a Microsoft account," the app opens for only one second before closing. Can someone help me with this issue?1728857156036.png
 

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System One

  • OS
    Windows 11
    Computer type
    Laptop
Hi, Welcome 🙏

How did you change the name? Did you follow this tutorial or some random instructions you found on the net?
If not the user folder name, what folder name did you change?


Assuming you have a system backup (please say you do) I would revert to the system image, then use Brink’s tutorial above.
 
Last edited:

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    Windows Pro 23H2 Build 22631.4602
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    Windows 11 Pro 23H2 Build: 22631.4249
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    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
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Last post (promise)

If it were me I would:

  • Create a local user account


  • Change account type to admin


  • Ask for help in here with moving your old profile to the new profile

HELP!!!


  • Remove the original User Account



  • Change the new User Account from local account to Microsoft account

 
Last edited:

My Computers

System One System Two

  • OS
    Windows Pro 23H2 Build 22631.4602
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
Hi, I have Windows 11 Home. I tried to change a folder name and fixed it, but now I have a problem with all my apps I can't use them. I changed my Microsoft account to a local account, and now I can't open the Microsoft account app. When I restart, I have this problem. When I click "Sign in with a Microsoft account," the app opens for only one second before closing.

I'm mostly repeating what @antspants said, but this my advice...

There should be no problem using a Local account, instead of a Microsoft account, for your Windows login. Many members, including myself, use Windows that way and still have access to all Microsoft services. The problem(s) you're encountering is a result of renaming your user profile. That should be avoided. Many people are tempted to rename the user folder because Windows names it from the first five characters of your account name when you use a Microsoft account. But it's just a storage location. No one sees that name but you. And, as you've discovered, messing with it leads to trouble.

Possible remedies:

Option 1: Rename the folder back to what it was before. If you still have errors it may be because you now have software that also references the new name. In which case, you could try adding a symbolic link to the new name, as per step 14 of this tutorial (swapping old and new around).

Option 2: Keep the new name and add a symbolic link to the old name, as per step 14 of this tutorial. Many people have had success with this approach, but I prefer to start fresh (see Option 3).

Option 3: Create a new local user account (no spaces, no special characters, make it an Administrator), login with that account, move your data files from the old profile to the new profile, and reinstall any software that wasn't already installed for "all users".
 

My Computer

System One

  • OS
    Windows 10/11
    Computer type
    Laptop
    Manufacturer/Model
    Acer

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