Solved Adding BT headphones issue


forneus

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I'm trying to connect my headphones to my laptop, but the Add Device just doesn't see them. The headphones are Bluetooth v5. I can pair them ok with the phone and mp3 player. Is this the drivers issue?
 

My Computer

System One

  • OS
    W11 Home 21H2
    Computer type
    Laptop
    Manufacturer/Model
    Acer Swift 3x
    CPU
    Intel Core i5-1135G7
    Memory
    16 GB (LPDDR4x, 4266MHz)
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    Intel Iris Xe

Dru2

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What headphones?

Anyway, I have my both Bose NC 700, and AKG N60 BT headphone connected without issue. No drivers required.


How to Connect and Manage Bluetooth Devices in Windows 11
 

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  • OS
    Windows 11 Pro 21H2 (22000.778)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon VII
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    Onboard (ESS Sabre HiFi using Realtek drivers)
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    NEC PA242w (24 inch)
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    1920 x 1200
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    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
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    System used for gaming, photography, audiophile media center, work.
  • Operating System
    Win 11 Pro Dev 22H2 (build 25140.1000)
    Computer type
    Laptop
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    Lenovo ThinkPad Yoga X1
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    Intel i7-7600U
    Motherboard
    Intel
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    16igg
    Graphics card(s)
    Intel HD 620
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    Onboard
    Monitor(s) Displays
    14.0 WQHD OLED Touch
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    1TB NVMe Drive (OEM)
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hsehestedt

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So, let's be clear about the process...

Step 1: Put your headphones into pairing mode. See user guide for your headphones to determine how to do this.

Step 2: In Windows, go into Settings > Bluetooth & devices > Add device > Select Bluetooth

At that point Windows should see the headphones - may take a few seconds.

Step 3: Select the headphones and connect with them.
 

My Computers

System One System Two

  • OS
    Windows 11 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Intel i7-11700K
    Motherboard
    ASUS Prime Z590-A
    Memory
    128GB Crucial Ballistix 3200MHz DRAM
    Graphics Card(s)
    No GPU - CPU graphics only (for now)
    Sound Card
    Realtek (on motherboard)
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 1TB NVMe Gen 4 x 4 SSD
    1 x 2TB NVMe Gen 3 x 4 SSD
    2 x 512GB 2.5" SSDs
    2 x 8TB HD
    PSU
    Corsair HX850i
    Case
    Corsair iCue 5000X RGB
    Cooling
    Noctua NH-D15 chromax.black cooler + 10 case fans
    Keyboard
    CODE backlit mechanical keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    300Mb down / 20Mb up
    Browser
    Chromium Edge
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    Windows Defender
    Other Info
    Additional options installed:
    WiFi 6E PCIe adapter
    ASUS ThunderboltEX 4 PCIe adapter
  • Operating System
    Windows 11 21H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 15-BL012DX
    CPU
    Intel i7-7500U
    Memory
    32GB
    Graphics card(s)
    Dual Intel HD 620 and Nvidia GeForce 940MX
    Sound Card
    Built-in Realtek HD Audio
    Monitor(s) Displays
    4k 15-inch
    Screen Resolution
    4k (3840 x 2160)
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    1TB Seagate FireCuda 510 NVMe SSD
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    RAM Upgraded from 16GB to 32GB WiFi Upgraded from WiFi 5 to WiFi 6 SSD upgraded from 512GB NVMe SSD to 1TB Seagate FireCuda 510 NVMe SSD

forneus

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Local time
5:02 AM
Posts
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OS
W11 Home 21H2
So, let's be clear about the process...

Step 1: Put your headphones into pairing mode. See user guide for your headphones to determine how to do this.

Step 2: In Windows, go into Settings > Bluetooth & devices > Add device > Select Bluetooth

At that point Windows should see the headphones - may take a few seconds.

Step 3: Select the headphones and connect with them.
It worked finally. Apparently putting in the pairing mode didn't work at first. Thank you.
 

My Computer

System One

  • OS
    W11 Home 21H2
    Computer type
    Laptop
    Manufacturer/Model
    Acer Swift 3x
    CPU
    Intel Core i5-1135G7
    Memory
    16 GB (LPDDR4x, 4266MHz)
    Graphics Card(s)
    Intel Iris Xe

Dru2

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Windows 11 Pro 21H2 (22000.778)
Glad to hear you got your issue solved. And thanks.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 (22000.778)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon VII
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    NEC PA242w (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 P2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i RGB Platinum
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    500mb Download. 11mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, audiophile media center, work.
  • Operating System
    Win 11 Pro Dev 22H2 (build 25140.1000)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad Yoga X1
    CPU
    Intel i7-7600U
    Motherboard
    Intel
    Memory
    16igg
    Graphics card(s)
    Intel HD 620
    Sound Card
    Onboard
    Monitor(s) Displays
    14.0 WQHD OLED Touch
    Screen Resolution
    2560 x 1440
    Hard Drives
    1TB NVMe Drive (OEM)
    PSU
    laptop
    Case
    laptop
    Cooling
    Laptop cooling
    Mouse
    Logitech MX Anywhere 2S
    Keyboard
    Laptop
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
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