Solved Backup to External HD Stopping on Error


StevePen0691

Member
Local time
9:32 PM
Posts
4
OS
Windows 11 Home 21H2 Build 22000.978
Win 11 Home Version 21H2 Build 22000.978

So I guess I'm a throwback for not buying cloud space to do constant & incremental backups without having to think about it.

I am finally getting around to doing a backup since a new desktop purchase and it's getting stopped with the alert dialog message "The APPX file can not be accessed because it is not encrypted as expected." Error code 0x80070199

I did a chkdsk read-only mode on the source drives (logical C: and D: on the SSD) and on the target (logical G: on the USB HDD)

The D: drive had an error which required a re-run of chkdsk d: /f /r /x with no follow up errors.

There is nothing on the Disk Cleanup category of files that I can see might fix this (I'd rather not empty the Recycle Bin unless someone says that absolutely in the problem).

I wanted to check to see if encryption is somehow active. So the first thing I did was look at System Information in admin mode and looked for Device Encryption Support and found the value below

Device Encryption Support "Reasons for failed automatic device encryption: PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, Disabled by policy"

Moreover, Settings > Privacy & Security shows no availability of Device Encryption.

So the APPX file being accessed is not on a disk set for encryption nor can it be, so why would the Backup app be looking for an encrypted file?

Additional research
  • BitLocker is not installed
  • gpedit.msc is not found (apparently it can be installed even in W11Home)
I found *.appx files under C:\OEM where I guess Acer puts important files.

Any ideas?

1663199402725.png
 

My Computer

System One

  • OS
    Windows 11 Home 21H2 Build 22000.978
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer C27-962
    CPU
    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz
    Motherboard
    Acer Aspire C27-962(NV8) v 1.0
    Memory
    12 GB
    Graphics Card(s)
    NVIDIA GeForce MX130
    Sound Card
    RealTek Audio
    Monitor(s) Displays
    Intel UHD Graphics
    Screen Resolution
    1920 x 1080 (68 Hz)
    Hard Drives
    Kingston (RBUSNS8154P3512GJ1) 512 GB
    Keyboard
    Acer KBRFCR
    Mouse
    Acer MORFLDO
    Internet Speed
    75 Mbps
    Browser
    Edge Chromium
    Antivirus
    Winsys + Malwarebytes
    Other Info
    Intel Wireless-AC 9462

glasskuter

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Paris in the Lone Star State of Texas
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Windows 11 Pro 22H2 22621.819
Hi there and welcome to the forum. If you are trying to use 'backup and restore' in control panel, that's your problem. That feature has been deprecated for some time. Even Microsoft recommends you do not use it and to use a third party solution instead. There are many good free backup programs available. Poll on Backup software

No, you are not a throwback for using an external hard drive for backup. I believe most of us here do. However, you are a throwback in your choice of backup method.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.819
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

Ghot

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12:32 AM
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4,906
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PA, USA
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Win 11 Home ♦♦♦22621.900 ♦♦♦♦♦♦22H2
Check post #1, here...

 
Last edited:

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22621.900 ♦♦♦♦♦♦22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4201)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    100/100
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    100/100
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?

    http://www.xtremesystems.org/forums/showthread.php?183088-5000-B-E-on-M2N32-SLI-Dlx-Overclocked&p=2891724#post2891724

StevePen0691

Member
Thread Starter
Local time
9:32 PM
Posts
4
OS
Windows 11 Home 21H2 Build 22000.978
Well, I took advice of @glasskuter , did a web search on "best backup app for Windows 11" and after looking at sites I recognized for reviews, decided on Paragon Backup & Recovery 17 Community Edition.

It appeared to have the options/customizability of interest and the two jobs I wanted done were completed and verified.

From reply of @Ghot I may look at the Macrium product too, especially if others have used Paragon and indicate Macrium is better.

Thanks
 

My Computer

System One

  • OS
    Windows 11 Home 21H2 Build 22000.978
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer C27-962
    CPU
    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz
    Motherboard
    Acer Aspire C27-962(NV8) v 1.0
    Memory
    12 GB
    Graphics Card(s)
    NVIDIA GeForce MX130
    Sound Card
    RealTek Audio
    Monitor(s) Displays
    Intel UHD Graphics
    Screen Resolution
    1920 x 1080 (68 Hz)
    Hard Drives
    Kingston (RBUSNS8154P3512GJ1) 512 GB
    Keyboard
    Acer KBRFCR
    Mouse
    Acer MORFLDO
    Internet Speed
    75 Mbps
    Browser
    Edge Chromium
    Antivirus
    Winsys + Malwarebytes
    Other Info
    Intel Wireless-AC 9462

Ghot

Well-known member
Pro User
VIP
Local time
12:32 AM
Posts
4,906
Location
PA, USA
OS
Win 11 Home ♦♦♦22621.900 ♦♦♦♦♦♦22H2
Well, I took advice of @glasskuter , did a web search on "best backup app for Windows 11" and after looking at sites I recognized for reviews, decided on Paragon Backup & Recovery 17 Community Edition.

It appeared to have the options/customizability of interest and the two jobs I wanted done were completed and verified.

From reply of @Ghot I may look at the Macrium product too, especially if others have used Paragon and indicate Macrium is better.

Thanks



More of the folks on here, use Macrium.
Easier to get help if you need it. :-)
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22621.900 ♦♦♦♦♦♦22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4201)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    100/100
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    100/100
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?

    http://www.xtremesystems.org/forums/showthread.php?183088-5000-B-E-on-M2N32-SLI-Dlx-Overclocked&p=2891724#post2891724

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