Battery shock symbol

ConfusedUser · Apr 14, 2023

Hi guys,

I have experienced this on two different laptops now and don't know what is going on.

Basically what happens is that the charger is in the battery and charging, however a hazard shock symbol appears and it can go down from 100% to 99% whilst plugged in and charging. I also suspect it is what is making my games lag on both laptops by both very different brands. Any ideas?

TraderGary · Apr 14, 2023

The symbol simply means that your charger is attached.

ConfusedUser · Apr 14, 2023

But it is different to the old plugged in symbol and doesn't explain the game lag

Bree · Apr 14, 2023

ConfusedUser said:
the charger is in the battery and charging, however a hazard shock symbol appears

The 'shock' symbol is not indicating a hazard, it is just telling you that the charger is plugged in. That 'plugged in' symbol must have changed recently, as I recall it used to look like a mains lead. It can be seen more clearly if you look in Settings

TraderGary · Apr 14, 2023

It would help us if you click on "My Computer" in the lower left of your post and fill in the specs for your computer.

Click on "My Computers" below and you can see my computers. My Dell XPS 15 is fast and I definitely don't experience any lag.

Bree · Apr 14, 2023

ConfusedUser said:
But it is different to the old plugged in symbol and doesn't explain the game lag

The 'plugged in' symbol was different in 21H2, it was a power cord. Have you recently updated from 21H2 to 22H2?

hsehestedt · Apr 14, 2023

In addition to what was noted, it is normal for the battery level to drop off of the 100% mark. In fact, the user guide for one of my laptops notes that this and states that it is normal for if to drop several percent even while on AC power. This has to do with how the charging circuit works because Li-Ion batteries do not like being at 100% constantly. It shortens their overall lifespan.

ConfusedUser · Apr 14, 2023

I think that 22H2 makes gaming lag more than 21H2 on both an Alienware M17 and an Asus Rog Z13

Bree · Apr 15, 2023

ConfusedUser said:
I think that 22H2 makes gaming lag more than 21H2 on both an Alienware M17 and an Asus Rog Z13

I'm not a gamer, but see if this helps for the Alienware.....

I pressed Fn+F7, switch to Alienware On-Screen performance mode. And it works!!

Re: m17 R4, have really bad in game FPS

Pardon? You mean project the screen without connecting wire? I think that will perform worse because of bandwidth bottleneck. I tried once with my PC while using RTX 3090, the frame rate, the contrast, or lag somehow. Fortunately, I solved it!! Though, the engineers are doing their research, I...

www.dell.com