Solved Battery Usage isn't tracked in the Settings app


PavelDobCZ23

Windows Enthusiast
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4:06 AM
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6
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Czech Republic
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Windows 11
When I view the Power & battery page in the Settings app of Windows 11 all the battery usage metrics report 0% and no apps are reported using the battery. Does anyone know why this is? I've only had the laptop plugged in pretty much the whole time, but on another one running the same version of Windows 11 there isn't such problem and the usage meter works regardless.
Thanks for any help in advance.

The page looks like this:
1660487677379.png
 
Windows Build/Version
Windows 11 21H2 Build 22000.856

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    MSI Pulse GL66 11-UEK
    CPU
    Intel Core i7-11800H
    Motherboard
    MSI MS-1581
    Memory
    Kingston FURY SO-DIMM 32GB - Dual Channel DDR4 3200MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 3060 Laptop (GA106M) [MSI]
    Screen Resolution
    1920x1080@144Hz
    Hard Drives
    1. KINGSTON OM8PCP31024F-AI1 - 1TB SSD
    2. MSI M450 - 1TB SSD
    Mouse
    Steelseries Rival 100
    Internet Speed
    54Mb/s - DOWN, 22Mb/s - UP
    Browser
    Firefox
    Antivirus
    Windows Defender

ShamrockRig

R-H-S
Member
Local time
3:06 AM
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165
Location
Scotland/Eire
OS
11
When I view the Power & battery page in the Settings app of Windows 11 all the battery usage metrics report 0% and no apps are reported using the battery. Does anyone know why this is? I've only had the laptop plugged in pretty much the whole time, but on another one running the same version of Windows 11 there isn't such problem and the usage meter works regardless.
Thanks for any help in advance.

The page looks like this:
View attachment 36444
Hey, Im gonna say its showing 0% because it is, If its plugged in all the time it isn't using the battery really is it
 

My Computer

System One

  • OS
    11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    10700k@5.2
    Motherboard
    Gigabyte Gaming X Z490
    Memory
    Steelseries 16gb@ 3600mhz
    Graphics Card(s)
    Gigabyte 2070 Super 8GB, +200 core + 600 memory
    Monitor(s) Displays
    ASUS 4k HDR, Two 1080p Benq and Samsung
    Screen Resolution
    3840x2160/2560x1440/1920x1080
    Hard Drives
    Adata XPG SX8200 PRO 1tb
    Samsung EVO 870 500GB
    PSU
    Corsair RX 650
    Case
    NZXT h510
    Cooling
    CM HYPER 212 RGB
    Keyboard
    Razer Ornata Chroma
    Mouse
    Steelseries Rival 710

Bree

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S/E England, UK
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Windows 11 Home
When I view the Power & battery page in the Settings app of Windows 11 all the battery usage metrics report 0% and no apps are reported using the battery.
Welcome to Eleven Forum.

Open Device Manager and look at Batteries. For Windows to be able to show the battery statistics in Settings you need both the MS adapter and battery devices installed and working. If there is a yellow waning against one or both, or they appear OK but Settings still doesn't work, then right-click on each and uninstall them. Then use 'Action > Scan for hardware changes' to reinstall them.

1660488096720.png
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 4GB RAM, 128GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro 22H2 RTM as a native boot vhdx.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    i5 M 520
    Motherboard
    0T6M8G
    Memory
    4GB
    Screen Resolution
    1366x768
    Hard Drives
    500GB HDD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 4GB RAM, 128GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro 22H2 RTM as a native boot vhdx.

PavelDobCZ23

Windows Enthusiast
Thread Starter
Local time
4:06 AM
Posts
6
Location
Czech Republic
OS
Windows 11
Hey, Im gonna say its showing 0% because it is, If its plugged in all the time it isn't using the battery really is it
This is what it looks like on the other laptop, even tho it's plugged in it still shows the percentage of the battery as well as the app usage and other stats. For me it shows literally nothing like if it wasn't tracking anything at all for some reason.

1660488778584.png
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    MSI Pulse GL66 11-UEK
    CPU
    Intel Core i7-11800H
    Motherboard
    MSI MS-1581
    Memory
    Kingston FURY SO-DIMM 32GB - Dual Channel DDR4 3200MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 3060 Laptop (GA106M) [MSI]
    Screen Resolution
    1920x1080@144Hz
    Hard Drives
    1. KINGSTON OM8PCP31024F-AI1 - 1TB SSD
    2. MSI M450 - 1TB SSD
    Mouse
    Steelseries Rival 100
    Internet Speed
    54Mb/s - DOWN, 22Mb/s - UP
    Browser
    Firefox
    Antivirus
    Windows Defender

PavelDobCZ23

Windows Enthusiast
Thread Starter
Local time
4:06 AM
Posts
6
Location
Czech Republic
OS
Windows 11
Welcome to Eleven Forum.

Open Device Manager and look at Batteries. For Windows to be able to show the battery statistics in Settings you need both the MS adapter and battery devices installed and working. If there is a yellow waning against one or both, or they appear OK but Settings still doesn't work, then right-click on each and uninstall them. Then use 'Action > Scan for hardware changes' to reinstall them.

View attachment 36445
Ok, I've done that. No changes are immediately noticeable but those might reflect later after a few hours of usage when it can get those statistics, I can try also using the laptop unplugged to see if that kicks it in or something. Anyways don't you know about anything else repsonsible for tracking of the battery usage? Maybe some program messed with the registry or something like that and broke it, I've used Win10Privacy before and it could be related, however I've used that program on the other laptop before too with a very similar configuration and it works just fine.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    MSI Pulse GL66 11-UEK
    CPU
    Intel Core i7-11800H
    Motherboard
    MSI MS-1581
    Memory
    Kingston FURY SO-DIMM 32GB - Dual Channel DDR4 3200MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 3060 Laptop (GA106M) [MSI]
    Screen Resolution
    1920x1080@144Hz
    Hard Drives
    1. KINGSTON OM8PCP31024F-AI1 - 1TB SSD
    2. MSI M450 - 1TB SSD
    Mouse
    Steelseries Rival 100
    Internet Speed
    54Mb/s - DOWN, 22Mb/s - UP
    Browser
    Firefox
    Antivirus
    Windows Defender

ShamrockRig

R-H-S
Member
Local time
3:06 AM
Posts
165
Location
Scotland/Eire
OS
11
This is what it looks like on the other laptop, even tho it's plugged in it still shows the percentage of the battery as well as the app usage and other stats. For me it shows literally nothing like if it wasn't tracking anything at all for some reason.

View attachment 36449
Ah sweet, Good to know for future, I just thought if it was plugged in it wouldnt show due to it drawing from mains, Learn something new everyday! Haven't owned a laptop for around 10 years though so probably why im outta sync! Hope you get it sorted!
 

My Computer

System One

  • OS
    11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    10700k@5.2
    Motherboard
    Gigabyte Gaming X Z490
    Memory
    Steelseries 16gb@ 3600mhz
    Graphics Card(s)
    Gigabyte 2070 Super 8GB, +200 core + 600 memory
    Monitor(s) Displays
    ASUS 4k HDR, Two 1080p Benq and Samsung
    Screen Resolution
    3840x2160/2560x1440/1920x1080
    Hard Drives
    Adata XPG SX8200 PRO 1tb
    Samsung EVO 870 500GB
    PSU
    Corsair RX 650
    Case
    NZXT h510
    Cooling
    CM HYPER 212 RGB
    Keyboard
    Razer Ornata Chroma
    Mouse
    Steelseries Rival 710

PavelDobCZ23

Windows Enthusiast
Thread Starter
Local time
4:06 AM
Posts
6
Location
Czech Republic
OS
Windows 11
Ah sweet, Good to know for future, I just thought if it was plugged in it wouldnt show due to it drawing from mains, Learn something new everyday! Haven't owned a laptop for around 10 years though so probably why im outta sync! Hope you get it sorted!
Yeah, it's clear that something isn't right with my laptop so I'll hopefully figure that out soon.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    MSI Pulse GL66 11-UEK
    CPU
    Intel Core i7-11800H
    Motherboard
    MSI MS-1581
    Memory
    Kingston FURY SO-DIMM 32GB - Dual Channel DDR4 3200MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 3060 Laptop (GA106M) [MSI]
    Screen Resolution
    1920x1080@144Hz
    Hard Drives
    1. KINGSTON OM8PCP31024F-AI1 - 1TB SSD
    2. MSI M450 - 1TB SSD
    Mouse
    Steelseries Rival 100
    Internet Speed
    54Mb/s - DOWN, 22Mb/s - UP
    Browser
    Firefox
    Antivirus
    Windows Defender

PavelDobCZ23

Windows Enthusiast
Thread Starter
Local time
4:06 AM
Posts
6
Location
Czech Republic
OS
Windows 11
Turns out it was something in Performance Monitor that I have previously disabled, somewhere in the Data Collector Sets > Startup Event Trace Sessions, probably DiagLog, but I can't say for sure as there were more that I turned on.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    MSI Pulse GL66 11-UEK
    CPU
    Intel Core i7-11800H
    Motherboard
    MSI MS-1581
    Memory
    Kingston FURY SO-DIMM 32GB - Dual Channel DDR4 3200MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 3060 Laptop (GA106M) [MSI]
    Screen Resolution
    1920x1080@144Hz
    Hard Drives
    1. KINGSTON OM8PCP31024F-AI1 - 1TB SSD
    2. MSI M450 - 1TB SSD
    Mouse
    Steelseries Rival 100
    Internet Speed
    54Mb/s - DOWN, 22Mb/s - UP
    Browser
    Firefox
    Antivirus
    Windows Defender
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