Blu-Ray Internal and External Drives No Longer Play DVDs


HDL

Well-known member
Member
Local time
12:56 PM
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349
OS
Windows 11 Pro ver. 22H2
My DVD drives both internal and external will no longer play DVDs or Blu-Ray DVDs. They all played excellently until one of the recent Windows Pro updates and now they no longer do. These same drives will play music CDs, will recognize and open data CDs, and will allow burning to them using programs like Nero Burning Rom and Nero Video DVDs. The only thing they will no longer do is play DVDs. I am going to try to outline all that I have tried to date. Some of the things were suggested at another tech site, some I came up with on my own. Nothing fixed it. What I found, that may be of interest, is no matter if it is the 2 internal BD-RE Asus BW-16D1HT Blu Ray burners, the external HL-DT-ST DVDRAM SP80NB80, or the Asus Optical Drive BW-16D1x-U external Blu-Ray burner that I purchased and then sent back, all use the exact same MS driver. The Driver date 6/21/2006 version 10.0.22621.1. I am told the date means nothing. So now the steps I have taken:



  • I uninstalled the update I thought had caused the problem and paused Windows updates for 5 weeks. The drives worked and played DVDs until booting the computer the following morning. it had been off all night.
  • Somehow, even though updates were paused, an update installed itself. I uninstalled that update, but the drives have never worked since.
  • I uninstalled the DVD drives and rebooted. The same drivers were reinstalled.
  • I tried to update the drivers. Windows 11 won’t allow that saying the drives are already using the most current drivers.
  • I hooked up external drives, they do the same as the internal drives in that the light flashes and the drives make a clicking sound but will not play DVDs. the blinking and clicking continue until I close the program or eject the disk.
  • I opened a case with Asus. They could not update the drivers and told me Microsoft was responsible for keeping drivers current. They suggested starting from scratch with my less than 6 month old computer and reload Windows Pro meaning I would lose everything I have installed on the computer.
  • I opened a case with Microsoft – Windows support technicians. He actually worked on my computer remotely for over 2 ½ hours. He, somehow, reinstalled Windows 11 keeping my apps, data files, and settings. He said that Microsoft was not responsible for keeping drivers up to date; companies like Asus or LG were. He went to Asus’s site and tried, unsuccessfully, to install different drivers for my internal drives. For some reason, they would not install. That is when he reinstalled Windows 11.
I should mention here that I have 2 other computers that have the exact same internal drives and use the exact same drivers and they continue to work as they should.

I am out of ideas to try and so is the other tech site I was working with. Does anyone have any suggestion short of reformatting my drive and starting completely over?
 

My Computer

System One

  • OS
    Windows 11 Pro ver. 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACPI x64-based PC
    CPU
    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
    Motherboard
    ASUSTeK - Prime Z690-P WIFI
    Memory
    64 GB DDR5
    Graphics Card(s)
    NVIDIA GeForce GTX 1650
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDS72252 5VLAT80 2 Tb ssd Hard drive
    PSU
    850 Watt Power Supply
    Case
    19" high desktop
    Cooling
    A lot of fans
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    500 Mg
    Browser
    FF
    Antivirus
    Windows Defendor & Malwarebytes
    Other Info
    2 Asus Blu-Ray burners - BW - 16D1HT
Which program did you use to play DVD discs? If auto play doesn't work (playback doesn't start automatically when inserting a DVD disc), check to see if you can manually play the disc. Right-click on the drive and you should see a list. At the top you should see Play with... and some application that plays DVDs. If you can't do that this way, try loading the application (such as PowerDVD or similar) and open the disc from there. If you can manually play the disc but auto play doesn't work, you must change auto play settings. I don't have access to my computer to guide you. Search for auto play in Settings.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (build 22631.3880)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v23H2 (build 22631.3880)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
I wonder how DVDs and BluRays played in the past?

The ability to play DVDs using a default Windows setup was eliminated in Windows 10. I believe that carries on into 11. As far as I know, no version of Windows natively played BluRay discs.

It sounds like you have some sort of third-party program installed that has stopped working. I wonder what it was?

Optical drives use different lasers for CDs, DVDs, and BluRays (near infrared, red, and blue), but if a couple of different devices can't play DVDs, that makes it unlikely that both suffered similar hardware failures.
 

My Computers

System One System Two

  • OS
    Windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) Kingston DDR5 5200 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    eVGA SuperNOVA 1600 GT
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    Alphacool Eisbaer Pro Aurora 360, with 3 Phanteks T30 fans
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8 TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
As to the program, I'd try the free VLC as it can open the discs. www.videolan.org

1670693301930.png
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Which program did you use to play DVD discs? If auto play doesn't work (playback doesn't start automatically when inserting a DVD disc), check to see if you can manually play the disc. Right-click on the drive and you should see a list. At the top you should see Play with... and some application that plays DVDs. If you can't do that this way, try loading the application (such as PowerDVD or similar) and open the disc from there. If you can manually play the disc but auto play doesn't work, you must change auto play settings. I don't have access to my computer to guide you. Search for auto play in Settings.
I always used Leawo Blu-Ray player. After that no longer worked I tried Power DVD, VLC Media player, Nero Video, and Any DVD player. Not all my disks are Blu-Ray but no DVD will play any longer and with the Leawo Blu-Ray player, they all did. I not only did try these players but so did the MS technician when he was connected to my computer and the Asus person had me try Power DVD as well. He also wanted me to disconnect the drives but being that they are internal I did not do that, especially since I had used them successfully just a day or two before I discovered they would no longer work.

I do use AutoPlay and probably should mention that Leawo Blu-Ray player always finds the DVD and lists its title, but will not play it. The same thing happens with Nero Video and VLC media player. The only one I know of those I listed that plays Blu-Ray is Leawo Blu-Ray player so I have made my tests on DVDs, not Blu-Ray DVDs.
 

My Computer

System One

  • OS
    Windows 11 Pro ver. 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACPI x64-based PC
    CPU
    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
    Motherboard
    ASUSTeK - Prime Z690-P WIFI
    Memory
    64 GB DDR5
    Graphics Card(s)
    NVIDIA GeForce GTX 1650
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDS72252 5VLAT80 2 Tb ssd Hard drive
    PSU
    850 Watt Power Supply
    Case
    19" high desktop
    Cooling
    A lot of fans
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    500 Mg
    Browser
    FF
    Antivirus
    Windows Defendor & Malwarebytes
    Other Info
    2 Asus Blu-Ray burners - BW - 16D1HT
I wonder how DVDs and BluRays played in the past?

The ability to play DVDs using a default Windows setup was eliminated in Windows 10. I believe that carries on into 11. As far as I know, no version of Windows natively played BluRay discs.

It sounds like you have some sort of third-party program installed that has stopped working. I wonder what it was?

Optical drives use different lasers for CDs, DVDs, and BluRays (near infrared, red, and blue), but if a couple of different devices can't play DVDs, that makes it unlikely that both suffered similar hardware failures.
I don't know enough about this to dispute what you say. However, I installed nothing between when they worked and when they stopped. the only thing I did was allow windows update site to install its updates. I have to believe that if there were some third party program causing me problems, the MS technician would have found it. He went over all my programs and machine very thoroughly.
 

My Computer

System One

  • OS
    Windows 11 Pro ver. 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACPI x64-based PC
    CPU
    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
    Motherboard
    ASUSTeK - Prime Z690-P WIFI
    Memory
    64 GB DDR5
    Graphics Card(s)
    NVIDIA GeForce GTX 1650
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDS72252 5VLAT80 2 Tb ssd Hard drive
    PSU
    850 Watt Power Supply
    Case
    19" high desktop
    Cooling
    A lot of fans
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    500 Mg
    Browser
    FF
    Antivirus
    Windows Defendor & Malwarebytes
    Other Info
    2 Asus Blu-Ray burners - BW - 16D1HT
Last edited:

My Computer

System One

  • OS
    Windows 11 Pro ver. 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACPI x64-based PC
    CPU
    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
    Motherboard
    ASUSTeK - Prime Z690-P WIFI
    Memory
    64 GB DDR5
    Graphics Card(s)
    NVIDIA GeForce GTX 1650
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDS72252 5VLAT80 2 Tb ssd Hard drive
    PSU
    850 Watt Power Supply
    Case
    19" high desktop
    Cooling
    A lot of fans
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    500 Mg
    Browser
    FF
    Antivirus
    Windows Defendor & Malwarebytes
    Other Info
    2 Asus Blu-Ray burners - BW - 16D1HT
Maybe I should put this out there, along with Leawo Blu-Ray player I had VLC media player and Nero Video installed prior to this problem occurring. I never used them to play a DVD because I had no reason to since Leawo Blu-Ray player worked great. After all those failed the MS technician downloaded Any DVD and PowerDVD and, as mentioned above, none of them play a DVD.
 

My Computer

System One

  • OS
    Windows 11 Pro ver. 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACPI x64-based PC
    CPU
    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
    Motherboard
    ASUSTeK - Prime Z690-P WIFI
    Memory
    64 GB DDR5
    Graphics Card(s)
    NVIDIA GeForce GTX 1650
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDS72252 5VLAT80 2 Tb ssd Hard drive
    PSU
    850 Watt Power Supply
    Case
    19" high desktop
    Cooling
    A lot of fans
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    500 Mg
    Browser
    FF
    Antivirus
    Windows Defendor & Malwarebytes
    Other Info
    2 Asus Blu-Ray burners - BW - 16D1HT
Due to copyright restrictions, some DVD playback software require a HDCP compliant graphics card and monitor connected with a digital cable such as HDMI or Display Port. If you don't meet these requirements (for example you connect the monitor with analog VGA cable or the monitor doesn't support HDCP), they block playback in an effort to prevent you copying the movie, see analog loophole Analog hole - Wikipedia
Probably Windows Update messed with your graphics drivers making the card non compliant and the players block playback of DVD or Blu Ray discs. I would update the graphics drivers directly from manufacturer, not Windows Update.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (build 22631.3880)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v23H2 (build 22631.3880)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
That's quite a list of third-party player software.

Just for fun, I tried playing a DVD using Media Player Classic. It worked. A BluRay, no. (The burner supports BDXL. It has an old firmware that permits it to play UHD BDs, although I currently have no software installed to do that on my primary PC. I prefer to watch UHD BDs on my 55" OLED TV.)

My Windows 11 version is 22621.900. That may not help you at all, but it suggests that it may not be normal for Windows updates to have interfered with your ability to play DVDs. BluRays are another level of Codec support. I was able to do it when I had AnyDVD Player (the paid version) installed.
 

My Computers

System One System Two

  • OS
    Windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) Kingston DDR5 5200 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    eVGA SuperNOVA 1600 GT
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    Alphacool Eisbaer Pro Aurora 360, with 3 Phanteks T30 fans
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8 TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
Due to copyright restrictions, some DVD playback software require a HDCP compliant graphics card and monitor connected with a digital cable such as HDMI or Display Port. If you don't meet these requirements (for example you connect the monitor with analog VGA cable or the monitor doesn't support HDCP), they block playback in an effort to prevent you copying the movie, see analog loophole Analog hole - Wikipedia
Probably Windows Update messed with your graphics drivers making the card non compliant and the players block playback of DVD or Blu Ray discs. I would update the graphics drivers directly from manufacturer, not Windows Update.
I believe that no DVDs require HDCP.

BluRays and UHD BluRays usually do.
 

My Computers

System One System Two

  • OS
    Windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) Kingston DDR5 5200 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    eVGA SuperNOVA 1600 GT
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    Alphacool Eisbaer Pro Aurora 360, with 3 Phanteks T30 fans
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8 TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
I can play a Blu Ray disc in Media Player Classic. If it cannot open the disc directly you can browse the disk and open the playlist file (don't remember how it is called). You also may need to install additional codecs. I always install the K-Lite codec Mega pack so I can play any format from any media player. The alternative is VLC but I hate it that you cannot use its codecs with another program such as a video editing application. K-Lite codecs can be used by all video applications for either playback or recording, so I prefer them over VLC. Of course I also have VLC Installed just in case I encounter a weird format that doesn't play in Media Player Classic.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (build 22631.3880)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v23H2 (build 22631.3880)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
  • Like
Reactions: HDL
Due to copyright restrictions, some DVD playback software require a HDCP compliant graphics card and monitor connected with a digital cable such as HDMI or Display Port. If you don't meet these requirements (for example you connect the monitor with analog VGA cable or the monitor doesn't support HDCP), they block playback in an effort to prevent you copying the movie, see analog loophole Analog hole - Wikipedia
Probably Windows Update messed with your graphics drivers making the card non compliant and the players block playback of DVD or Blu Ray discs. I would update the graphics drivers directly from manufacturer, not Windows Update.
My monitor is using HDMI connection and from what I just checked, see attachment, my graphics card is using its manufacture's driver. I also checked Windows update site to see if I could determine if there had been a graphics card update and I cannot determine that but I just don't think there has been.

Thanks.Graphics.jpg
 

My Computer

System One

  • OS
    Windows 11 Pro ver. 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACPI x64-based PC
    CPU
    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
    Motherboard
    ASUSTeK - Prime Z690-P WIFI
    Memory
    64 GB DDR5
    Graphics Card(s)
    NVIDIA GeForce GTX 1650
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDS72252 5VLAT80 2 Tb ssd Hard drive
    PSU
    850 Watt Power Supply
    Case
    19" high desktop
    Cooling
    A lot of fans
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    500 Mg
    Browser
    FF
    Antivirus
    Windows Defendor & Malwarebytes
    Other Info
    2 Asus Blu-Ray burners - BW - 16D1HT
That's quite a list of third-party player software.

Just for fun, I tried playing a DVD using Media Player Classic. It worked. A BluRay, no. (The burner supports BDXL. It has an old firmware that permits it to play UHD BDs, although I currently have no software installed to do that on my primary PC. I prefer to watch UHD BDs on my 55" OLED TV.)

My Windows 11 version is 22621.900. That may not help you at all, but it suggests that it may not be normal for Windows updates to have interfered with your ability to play DVDs. BluRays are another level of Codec support. I was able to do it when I had AnyDVD Player (the paid version) installed.
I have the same version of windows installed. There is a reason I am very certain Windows updates caused me the problem. Just prior to installing the latest windows updates, I was using this computer to play DVDs. Immediately after that installation, or I should say the next day, I could no longer play DVDs. If I had installed any other program I would have gladly uninstalled it but that is not the case. Media Player Classic also will not play a DVD on this machine.
 

My Computer

System One

  • OS
    Windows 11 Pro ver. 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACPI x64-based PC
    CPU
    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
    Motherboard
    ASUSTeK - Prime Z690-P WIFI
    Memory
    64 GB DDR5
    Graphics Card(s)
    NVIDIA GeForce GTX 1650
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDS72252 5VLAT80 2 Tb ssd Hard drive
    PSU
    850 Watt Power Supply
    Case
    19" high desktop
    Cooling
    A lot of fans
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    500 Mg
    Browser
    FF
    Antivirus
    Windows Defendor & Malwarebytes
    Other Info
    2 Asus Blu-Ray burners - BW - 16D1HT
I can play a Blu Ray disc in Media Player Classic. If it cannot open the disc directly you can browse the disk and open the playlist file (don't remember how it is called). You also may need to install additional codecs. I always install the K-Lite codec Mega pack so I can play any format from any media player. The alternative is VLC but I hate it that you cannot use its codecs with another program such as a video editing application. K-Lite codecs can be used by all video applications for either playback or recording, so I prefer them over VLC. Of course I also have VLC Installed just in case I encounter a weird format that doesn't play in Media Player Classic.
Is Windows 11 Pro compatible with K-Lite codec Mega pack? I haven't had to install anything like that for sometime now. Maybe it would be worth a try.

I just searched and found it is compatible with Win 11. So let me ask this because I really don't know what this does, if I install this K-Lite codec Mega pack would it be compatible and try to work with my players I mentioned above that I use?
 

My Computer

System One

  • OS
    Windows 11 Pro ver. 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACPI x64-based PC
    CPU
    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
    Motherboard
    ASUSTeK - Prime Z690-P WIFI
    Memory
    64 GB DDR5
    Graphics Card(s)
    NVIDIA GeForce GTX 1650
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDS72252 5VLAT80 2 Tb ssd Hard drive
    PSU
    850 Watt Power Supply
    Case
    19" high desktop
    Cooling
    A lot of fans
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    500 Mg
    Browser
    FF
    Antivirus
    Windows Defendor & Malwarebytes
    Other Info
    2 Asus Blu-Ray burners - BW - 16D1HT
Yes, it should. Also your graphics card driver is outdated. Latest official nVidia graphics drivers are from November 2022, maybe there is also a December 2022 version. Update your graphics drivers and try playing a movie again.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (build 22631.3880)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v23H2 (build 22631.3880)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
Yes, it should. Also your graphics card driver is outdated. Latest official nVidia graphics drivers are from November 2022, maybe there is also a December 2022 version. Update your graphics drivers and try playing a movie again.
I updated the video driver to one dated 12/5/22 and that did not make the DVDs play. How do I use this K-Lite codec Mega pack? Do I just open the download or do I have to do something else after opening it like tell it what programs for it to use? I am going to create a Restore point before doing anything with it but I am not sure what do do once I open the download.
 

My Computer

System One

  • OS
    Windows 11 Pro ver. 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACPI x64-based PC
    CPU
    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
    Motherboard
    ASUSTeK - Prime Z690-P WIFI
    Memory
    64 GB DDR5
    Graphics Card(s)
    NVIDIA GeForce GTX 1650
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDS72252 5VLAT80 2 Tb ssd Hard drive
    PSU
    850 Watt Power Supply
    Case
    19" high desktop
    Cooling
    A lot of fans
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    500 Mg
    Browser
    FF
    Antivirus
    Windows Defendor & Malwarebytes
    Other Info
    2 Asus Blu-Ray burners - BW - 16D1HT
K-Lite The codec pack comes in a number of sizes. It claims to support DVDs, even in the smallest (basic) package.

I have the "standard" version installed, which may explain why I'm able to play DVDs.

The download is an exe, which you then run. It'll put the codecs in the proper location. The Standard version also installs Mediaplayer Classic.

This doesn't do much to tell why you lost the ability to play DVDs, but if it restores that, you may not care.

Note that encrypted BluRays may not be playable by freeware players.
 

My Computers

System One System Two

  • OS
    Windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) Kingston DDR5 5200 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    eVGA SuperNOVA 1600 GT
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    Alphacool Eisbaer Pro Aurora 360, with 3 Phanteks T30 fans
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8 TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
  • Like
Reactions: HDL
Have you tried running the Windows Hardware and Devices Troubleshooter?

Open CMD prompt as Administrator> Paste:

msdt.exe -id Device Diagnostic

Enter

Run the troubleshooter and restart

A Guy
 

My Computers

System One System Two

  • OS
    Windows 10 Home x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    INTEL Core i5-11400
    Motherboard
    ASUS PRIME H570-PLUS
    Memory
    KINGSTON HyperX Fury Black DDR4 16GB (2 x 8GB) 3200MHz, CL16
    Graphics Card(s)
    EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
    Monitor(s) Displays
    LG 32MA68HY 32" IPS
    Screen Resolution
    1920 x 1080
    Hard Drives
    SAMSUNG 250GB 970 EVO Plus NVMe, M.2 SSD, Crucial 250GB MX500, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
    PSU
    CORSAIR RM550x 80 PLUS Gold 550W
    Case
    ANTEC P10 FLUX
    Cooling
    be quiet! Pure Rock 2, 5 x 120 mm Case Fans
    Internet Speed
    480 + Mbps Up/ 12+ Mbps Down
    Browser
    Vivaldi Snapshot
    Antivirus
    Avast
  • Operating System
    Windows 10 Home x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel Core i5-750
    Motherboard
    ASUS P7P55D
    Memory
    Kingston HyperX Fury Black 8GB (2x4GB) DDR3-1600MHz CL8
    Graphics card(s)
    MSI GeForce GT 240 N240GT-MD1G/D5 1 GB DDR5
    Monitor(s) Displays
    LG 32MA68HY 32" IPS
    Screen Resolution
    1980x1040
    Hard Drives
    Samsung Electronics 840 EVO 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
    PSU
    Antec TruePower New TP-550 550W
    Case
    Antec 300
    Cooling
    Cooler Master Hyper 212+, 4 Noctua NF-P12 120mm, 1 Noctua NF-P14 FLX
    Internet Speed
    480+ Mbps Down/12+Mbps Up
    Browser
    Vivaldi Snapshot
    Antivirus
    Avast
  • Like
Reactions: HDL
Right click the drive and select to open it to see the files. Can you access the disc contents? If you can and you have K-Lite codecs installed you should be able to open the playlist file (don't remember which it is) and essentially load the disc and go to the disc menu. Media Player Classic can also open the disc from File -> Open Disc. If you can't access the disc contents probably some upper or lower filter affects proper DVD access. Once I had a similar issue after installing Nero. Uninstalling Nero didn't also remove the filters and I had to manually delete the respective Registry entries. Let's hope your case is simpler than that.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (build 22631.3880)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v23H2 (build 22631.3880)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

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