Solved Bluetooth wireless noise reducing headset - no sound


Treble

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Local time
3:16 PM
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4
OS
Windows 11
I am running w11 v21H2 Build 22000.918 Home, with Sony WH-1000XM3 wireless noise reducing headset. My drivers are reported as all up to date, as is the rest of my system generally. My headset works normally with my phone and TV. It connects normally to my pc, but there is no sound, although once connected, I can detect the noise reducing function kicking in.
If anyone has a solution for this problem, I will be very grateful to hear about it.
Thanks.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 Convertible
    CPU
    Intel Core i7- 8550U @ 1.8GHz
    Memory
    8.00GB
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    100MB/s
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Fabler2

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8:16 AM
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Win 11 Pro & Dev.
Click quick action in bottom right of taskbar then the right arrow of the audio icon, do you get a choice there when the headset is connected?

2022-09-11 09_43_42-2022-09-11 09_41_44-Untitled_ ‎- Paint 3D.png ‎- Photos.png
 

My Computers

System One System Two

  • OS
    Win 11 Pro & Dev.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
    CPU
    AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
    Motherboard
    ASUSTeK COMPUTER INC. X509DA (FP5)
    Memory
    12GB
    Graphics Card(s)
    RX Vega 10 Graphics
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    INTEL SSD 660p 512GB NVMe
    Internet Speed
    25 Mbps
    Browser
    Edge
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    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    16 GB (2 x 8 GB) DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    1.024 TB SSD M.2 2280 - Samsung
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    180 Watt, 19.5 V
    Mouse
    Logitech
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    25 Mbps
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    Edge
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Treble

New member
Thread Starter
Local time
3:16 PM
Posts
4
OS
Windows 11
Yes indeed! I'm still finding my way around w11 and whilst I thought I had a pretty good idea about settings, I clearly have more to learn. So thank you Fabler2 for your quick response and excellent advice. :-)
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 Convertible
    CPU
    Intel Core i7- 8550U @ 1.8GHz
    Memory
    8.00GB
    Internet Speed
    100MB/s
    Browser
    Firefox
    Antivirus
    ZoneAlarm Extreme Security

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