Background. I had a roadrunner e-mail account but it was deactivated by Spectrum when a new contract for our apartment complex was implemented on 9/28.
Spectrum set up a new e-mail with a .spectrum.net e-mail address.
I deleted the old account on Outlook (latest Office 365 version) and Mailwasher Pro. I set up the new account on Outlook, with parameters published by spectrum but it doesn't connect. Same with Mailwasher Pro but after another reboot it now works. I also tried Windows Mail and it failed to connect. This is on my Win 11 Pro 22H2 system.
Now the "kicker". I dual boot with the Insider installation. It also has Outlook (office 365) and Mailwasher Pro installed. I tried Windows Mail and it auto set up successfully and I received a test e-mail successfully. But Outlook fails.
The Spectrum setup parameters:
SSL ON
IMAP
Incoming port 993
Outgoing port 587
Requires authentication: Yes or checked
Both incoming and outgoing mail servers: mobile.charter.net
Security on both systems is Defender and Malwarebytes
Edited for updates
Spectrum set up a new e-mail with a .spectrum.net e-mail address.
I deleted the old account on Outlook (latest Office 365 version) and Mailwasher Pro. I set up the new account on Outlook, with parameters published by spectrum but it doesn't connect. Same with Mailwasher Pro but after another reboot it now works. I also tried Windows Mail and it failed to connect. This is on my Win 11 Pro 22H2 system.
Now the "kicker". I dual boot with the Insider installation. It also has Outlook (office 365) and Mailwasher Pro installed. I tried Windows Mail and it auto set up successfully and I received a test e-mail successfully. But Outlook fails.
The Spectrum setup parameters:
SSL ON
IMAP
Incoming port 993
Outgoing port 587
Requires authentication: Yes or checked
Both incoming and outgoing mail servers: mobile.charter.net
Security on both systems is Defender and Malwarebytes
Edited for updates
- Windows Build/Version
- Win 11 Pro 22H2 and Insider build 25211
Last edited:
My Computer
System One
-
- OS
- Windows 11 Pro
- Computer type
- Laptop
- Manufacturer/Model
- Dell Inspiron 16 5630
- CPU
- i7 1360P
- Motherboard
- Dell
- Memory
- 16GB
- Graphics Card(s)
- Intel CPU
- Sound Card
- Realtek
- Monitor(s) Displays
- 16" Touch Screen
- Screen Resolution
- 1920X1080
- Hard Drives
- 1TB Samsung NVME SSD
- PSU
- 65 Watt Dell
- Case
- Dell
- Cooling
- Dell
- Keyboard
- Dell
- Mouse
- Trackpad
- Internet Speed
- Google Fiber
- Browser
- Edge
- Antivirus
- Defender and Malwarebytes
- Other Info
- Cakewalk by Bandlab and Presonus Studio One 4.6 Pro recording programs. MOTU recording interface