Solved cannot find backup file


shipinomore10

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Just completed a clean install of windows 11. this on a system that failed the cpu test. No error msgs. 21h2 22000.168
set secure boot back on.
loaded the rescue media from Macrium it does not find my backup drive D:
attached is a clip of disk management but I don't see a problem with the drive types.
shipinomore
 
Windows Build/Version
21h2 22000.168

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Berton

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Just a clarification question, is Drive D:/Disk 1 an External USB drive with 2 partitions on it?
 

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shipinomore10

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Drive D: is an external hdd 1 teribyte that I use to store my backups and old iso files on.
 

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    Windows 11 Pro
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    HP AIO 22 R3
    CPU
    AMD Ryzen 3 3250U with Radeon Graphics 2.60 Ghz
    Memory
    8.00 GB
    Graphics Card(s)
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    Sound Card
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    23-Q2`14 All-in-One
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Berton

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Could be Macrium doesn't seen the USB-connected drive, is it using USB 2 or USB 3? Is it self-powered? Is it a pocketable drive or the larger one?
 

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  • OS
    Win11 Pro RTM x64
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5
    Memory
    8GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA using DisplayPort-to-VGA adapter
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    21"
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    512GB SSD NVMe, 2TB WDC HDD
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shipinomore10

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Hi Berton it is on a usb3 port. power if from the desktop I wouldn't say you can put it in your pocket. have used it for years until I took up MS on installing windows 11 clean.
 

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    HP AIO 22 R3
    CPU
    AMD Ryzen 3 3250U with Radeon Graphics 2.60 Ghz
    Memory
    8.00 GB
    Graphics Card(s)
    Nvidia
    Sound Card
    RealTech
    Monitor(s) Displays
    23-Q2`14 All-in-One
    Screen Resolution
    1920/1080
    Hard Drives
    Each of my systems have a WD 1 terabyte drive for backups software apps/ etc.
    Keyboard
    logitech wireless
    Mouse
    wireless logitech
    Internet Speed
    100 megbytes Spectrum
    Browser
    Chrome
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    WebRoot from my Bank Windows Defender
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    64-Bit OS, x64-based processor.

jimbo45

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Hi there
1) reboot Stand alone macrium WITHOUT the drive plugged in
2) plug the device in
3) wait a few moments
4) use the Command mode to list the disks (cmd Diskpart -> List Disk )
5) if drive is shown without a letter type select disk xxx -> assign then Macrium will see it
6) if drive is shown OK then just start macrium for your restore
7) if drive not shown then remove to another USB port and retry
8) if drive still not shown then get into BIOS on MOBO and check the HDD's --if still not shown drive probably defective -- try on another system if possible.

Cheers
jimbo
 

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shipinomore10

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Jimbo45 thank you for the great step by step. I have an older HP AIO and in the min. req. they say at least 2cores x64 secure boot t?2.0 and I have all of that but I had joined the club and was allowed to install windows 11 from a usb stick. everything went well. seemed as responsive as 10 and then I was going to use Macrium to restore files and folders. nothing I tried seemed to work. I will try installing 11 again and see it it will go well
Thank You
shipinomore
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP AIO 22 R3
    CPU
    AMD Ryzen 3 3250U with Radeon Graphics 2.60 Ghz
    Memory
    8.00 GB
    Graphics Card(s)
    Nvidia
    Sound Card
    RealTech
    Monitor(s) Displays
    23-Q2`14 All-in-One
    Screen Resolution
    1920/1080
    Hard Drives
    Each of my systems have a WD 1 terabyte drive for backups software apps/ etc.
    Keyboard
    logitech wireless
    Mouse
    wireless logitech
    Internet Speed
    100 megbytes Spectrum
    Browser
    Chrome
    Antivirus
    WebRoot from my Bank Windows Defender
    Other Info
    64-Bit OS, x64-based processor.

shipinomore10

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Jimbo45 I know the drive is OK as I re installed 10 clean and did a restore of my last image and all is well.
I created a usb per Shawn's instructions. was not comfortable with the GPT area in Rufus under partition scheme. did the shut off of secure boot everything went fine. Turned back on secure boot first thing when it was up and running.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP AIO 22 R3
    CPU
    AMD Ryzen 3 3250U with Radeon Graphics 2.60 Ghz
    Memory
    8.00 GB
    Graphics Card(s)
    Nvidia
    Sound Card
    RealTech
    Monitor(s) Displays
    23-Q2`14 All-in-One
    Screen Resolution
    1920/1080
    Hard Drives
    Each of my systems have a WD 1 terabyte drive for backups software apps/ etc.
    Keyboard
    logitech wireless
    Mouse
    wireless logitech
    Internet Speed
    100 megbytes Spectrum
    Browser
    Chrome
    Antivirus
    WebRoot from my Bank Windows Defender
    Other Info
    64-Bit OS, x64-based processor.

johnlgalt

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The Macrium USB you made on Windows 10 may not have the right driver. You'll need to make a new one for Windows 11, or else use Macrium's own tutorial on how to add additional drivers to your USB drive to use in a different computer (although, in this case, the computer is the same, the Operating System, aka OS, is different, and thus could be using different drivers that Macrium needs to see the drive).

See Updating rescue media to include additional hardware drivers - KnowledgeBase - Macrium Reflect Knowledgebase for more information.
 

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    Windows 11 21H2
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    PC/Desktop
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    HomeBrew
    CPU
    AMD Ryzen 9 3950X
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    MSI MEG X570 GODLIKE
    Memory
    4 * Corsair Vengeance 32 GB 3600 MHz
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    Screen Resolution
    1440p | 4k
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    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
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    Fractal Design Define 7 XL Dark ATX Full Tower Case
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    ZXT KRAKEN Z73 73.11 CFM Liquid CPU Cooler (3x 120 mm push top) + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
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    Windows 10 x64 Pro build 21H1
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    Laptop
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    Dell Latitude E5470
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    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
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    Dell
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    16 GB
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    Intel(R) HD Graphics 520
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    Intel(R) HD Graphics 520 + RealTek Audio
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    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
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    Dell
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    Dell
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    AT&T LightSpeed Gigabit Duplex
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