Solved cannot find backup file

shipinomore10

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Just completed a clean install of windows 11. this on a system that failed the cpu test. No error msgs. 21h2 22000.168
set secure boot back on.
loaded the rescue media from Macrium it does not find my backup drive D:
attached is a clip of disk management but I don't see a problem with the drive types.
shipinomore
 
Windows Build/Version
21h2 22000.168

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Berton

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Just a clarification question, is Drive D:/Disk 1 an External USB drive with 2 partitions on it?
 

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shipinomore10

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Drive D: is an external hdd 1 teribyte that I use to store my backups and old iso files on.
 

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    Windows 11 Home Pro Dev.
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    HP Pavilion TouchSmart 23 All-In-Oner
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    Intel Core i3-6100T @ 3.20GHz
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Berton

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Could be Macrium doesn't seen the USB-connected drive, is it using USB 2 or USB 3? Is it self-powered? Is it a pocketable drive or the larger one?
 

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shipinomore10

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Hi Berton it is on a usb3 port. power if from the desktop I wouldn't say you can put it in your pocket. have used it for years until I took up MS on installing windows 11 clean.
 

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    HP Pavilion TouchSmart 23 All-In-Oner
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    Intel Core i3-6100T @ 3.20GHz
    Memory
    8.00 GB
    Graphics Card(s)
    Nvidia
    Sound Card
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    Monitor(s) Displays
    23-Q2`14 All-in-One
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    1920/1080
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    Each of my systems have a WD 1 terabyte drive for backups software apps/ etc.
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jimbo45

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Hi there
1) reboot Stand alone macrium WITHOUT the drive plugged in
2) plug the device in
3) wait a few moments
4) use the Command mode to list the disks (cmd Diskpart -> List Disk )
5) if drive is shown without a letter type select disk xxx -> assign then Macrium will see it
6) if drive is shown OK then just start macrium for your restore
7) if drive not shown then remove to another USB port and retry
8) if drive still not shown then get into BIOS on MOBO and check the HDD's --if still not shown drive probably defective -- try on another system if possible.

Cheers
jimbo
 

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shipinomore10

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Jimbo45 thank you for the great step by step. I have an older HP AIO and in the min. req. they say at least 2cores x64 secure boot t?2.0 and I have all of that but I had joined the club and was allowed to install windows 11 from a usb stick. everything went well. seemed as responsive as 10 and then I was going to use Macrium to restore files and folders. nothing I tried seemed to work. I will try installing 11 again and see it it will go well
Thank You
shipinomore
 

My Computer

System One

  • Operating System
    Windows 11 Home Pro Dev.
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion TouchSmart 23 All-In-Oner
    CPU
    Intel Core i3-6100T @ 3.20GHz
    Memory
    8.00 GB
    Graphics Card(s)
    Nvidia
    Sound Card
    RealTech
    Monitor(s) Displays
    23-Q2`14 All-in-One
    Screen Resolution
    1920/1080
    Hard Drives
    Each of my systems have a WD 1 terabyte drive for backups software apps/ etc.
    Keyboard
    logitech wireless
    Mouse
    wireless logitech
    Internet Speed
    100 megbytes Spectrum
    Browser
    Edge
    Antivirus
    WebRoot from my Bank Windows Defender
    Other Info
    64-Bit OS, x64-based processor.

shipinomore10

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Jimbo45 I know the drive is OK as I re installed 10 clean and did a restore of my last image and all is well.
I created a usb per Shawn's instructions. was not comfortable with the GPT area in Rufus under partition scheme. did the shut off of secure boot everything went fine. Turned back on secure boot first thing when it was up and running.
 

My Computer

System One

  • Operating System
    Windows 11 Home Pro Dev.
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion TouchSmart 23 All-In-Oner
    CPU
    Intel Core i3-6100T @ 3.20GHz
    Memory
    8.00 GB
    Graphics Card(s)
    Nvidia
    Sound Card
    RealTech
    Monitor(s) Displays
    23-Q2`14 All-in-One
    Screen Resolution
    1920/1080
    Hard Drives
    Each of my systems have a WD 1 terabyte drive for backups software apps/ etc.
    Keyboard
    logitech wireless
    Mouse
    wireless logitech
    Internet Speed
    100 megbytes Spectrum
    Browser
    Edge
    Antivirus
    WebRoot from my Bank Windows Defender
    Other Info
    64-Bit OS, x64-based processor.

johnlgalt

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The Macrium USB you made on Windows 10 may not have the right driver. You'll need to make a new one for Windows 11, or else use Macrium's own tutorial on how to add additional drivers to your USB drive to use in a different computer (although, in this case, the computer is the same, the Operating System, aka OS, is different, and thus could be using different drivers that Macrium needs to see the drive).

See Updating rescue media to include additional hardware drivers - KnowledgeBase - Macrium Reflect Knowledgebase for more information.
 

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    AMD Ryzen 9 3950X
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    MSI MEG X570 GODLIKE
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    4 * Corsair Vengeance 32 GB 3600 MHz
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    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD
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    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM --> RAID1
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    Windows 10 x64 Pro build 21H1
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    Dell Latitude E5470
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    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
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    Dell
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    16 GB
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    Intel(R) HD Graphics 520
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    Intel(R) HD Graphics 520 + RealTek Audio
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    Dell laptop display 15"
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    1920 * 1080
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    Toshiba 128GB M.2 22300 drive
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SATA III SSD
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    Dell
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