Cannot seem to uninstall or disable the Snipping Tool - Windows 11 latest build


dlhtox

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Windows 11
Hello smart people!

I have an issue where I cannot for the life of me disable the Snipping Tool. I want to be able to use Snagit 2023 with the PrtScrn button but no matter WHAT the snipping tool comes up.

I am on the latest build of Windows 11 Pro (22621.1413).

I have done all of the Googled things to disable it.

  1. Turn off "Use the print screen" to open screen snipping under Settings -> Accessibility ->Keyboard

    TurnOffPrintScreen.png

  2. Add 32-bit Dword called "PrintScreenKeyForSnippingEnabled" to registry under "Computer\HKEY_CURRENT_USER\Control Panel\Keyboard"

    SnippingReg.png

  3. "Do not Allow Snipping Tool To Run" set to Enabled using Group Policy (GPEDIT.MSC) and going to User Configuration -> Administrative Templates -> Windows Components -> Tablet PC -> Accessories

    GpeditSnipping.png

  4. Uninstall Snipping Tool

    (Just searched for Snipping Tool, and right-clicked and clicked Uninstall. It no longer shows up as a Windows Feature

And I rebooted the computer after each step above just for good measure.

This is what comes up when I press PrtScrn

SnippingTool.png

Thanks so much for reading this.
 

My Computer

System One

  • OS
    Windows 11
I use Sangit 2023 and never had the issue you describe. My best guess is that somehow Snagit didn't register properly when it was installed. Try reinstalling Snagit 2023 and look for any setting that relates to Snagit being the default application or something to that effect. It's been a long time ago, but I remember a setting to have Snagit be the default app for the the Print Screen key.

You can also try the following...

Select Start > TechSmith > Snagit to open the Capture Window. Confirm Print Screen is set as the Global Capture hotkey under the red Capture button. To change the hotkey to Print Screen, click in that area and press the Print Screen key.
 

My Computer

System One

  • OS
    Windows 11 Professional
    Computer type
    PC/Desktop
    Manufacturer/Model
    Microcenter B677
    CPU
    Intel Core i5-9400
    Motherboard
    ASRock H310CM-HDV/M.2
    Memory
    32GB
    Graphics Card(s)
    Integrated Intel UHD Graphics 630
    Sound Card
    Intel Kaby Lake - High Definition Audio / cAVS (Audio, Voice, Speech) [A0]
    Monitor(s) Displays
    LG Model: GSM59F1
    Screen Resolution
    2560x1080
    Case
    Lian Li 205M
    Antivirus
    Kaspersky AV
I'll try to reinstall Snagit. When I hit PrtScrn in the hotkey area of the Capture window it says "Lwin" for some reason.. it's registering as the Left Windows Key. And still even if I get Snagit to register as PrtScrn it's still bizarre that Uninstall, Gpedit, Registry key and turning off Print Screen for the Snipping Tool all don't work.
 

My Computer

System One

  • OS
    Windows 11
In SnagIt, open Preferences, and go to the Hotkeys tab. Select the option called "Allow Snagit to override other hotkey assignments".



SnagIt_IM1.png
 

My Computers

System One System Two

  • OS
    Win11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Intel i7-11700K
    Motherboard
    ASUS Prime Z590-A
    Memory
    128GB Crucial Ballistix 3200MHz DRAM
    Graphics Card(s)
    No GPU - CPU graphics only (for now)
    Sound Card
    Realtek (on motherboard)
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 1TB NVMe Gen 4 x 4 SSD
    1 x 2TB NVMe Gen 3 x 4 SSD
    2 x 512GB 2.5" SSDs
    2 x 8TB HD
    PSU
    Corsair HX850i
    Case
    Corsair iCue 5000X RGB
    Cooling
    Noctua NH-D15 chromax.black cooler + 10 case fans
    Keyboard
    CODE backlit mechanical keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    Additional options installed:
    WiFi 6E PCIe adapter
    ASUS ThunderboltEX 4 PCIe adapter
  • Operating System
    Win11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Mouse
    Buttonless Glass Precision Touchpad
    Keyboard
    Backlit, spill resistant keyboard
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
I reinstalled Snagit and it came up with "Print Screen" as the hotkey under the capture button. I did go in and say override other key assignments and the #$@#% snipping tools till comes up.
 

My Computer

System One

  • OS
    Windows 11
Ok, I did find out something. The laptop I am using is a Lenovo Ideapad and the "PrtSc" (that's how they spell it) key also has a symbol of scissors and a dotted line circle on it.

So ... in order to use the PrtSc part if it I have to hit FN + PrtSc ... otherwise hitting PrcSc without FN does the scissors with dashed circle option.

Still completely confused why the Snipping Tool would still be running after uninstalling it, disabling it in the registry, and disabling it in Group Policy is set.. but at least now I can use Snagit if I do FN + PrtSc.
 

My Computer

System One

  • OS
    Windows 11
You did not have to uninstall it. There is a setting to using the print screen key to open snipping tool. You may have to reinstall snipping tool to see this setting.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3296
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Having the exact same issue, did you ever find a resolution for this?
It's absolutely infuriating. The OS button to disable snipping tool does nothing, on or off same effect.
GPO did nothing, reg dword did nothing. Uninstall the entire package with powershell and reboot -- nothing.
It won't take a screen shot, but the snipping tool bar pops up and owns the Print Screen key at all times no matter what.

I also see the print screen button output LWIN
no 3rd party screencap tool can override it.

It almost feels like this is built into the OS at some level in such a generic way that it cannot be worked around.
 

My Computer

System One

  • OS
    Win11
So just installed powertoys for win11.
and remapped WIN(Left) to Print Screen, and sure enough it opens my 3rd party app (greenshot).
but so does the left windows key now -- so the OS is hijacking the keyboard print screen button and sending it to snipping tool installed or not, and temp mapping it to the windows start button to prevent anything else from using it while the snipping tool is active (which appears to be always regardless of it not being installed).
 

My Computer

System One

  • OS
    Win11
remapped WIN(Left) to Print Screen ...
but so does the left windows key now

Is there a typo in there somewhere?
You seem to be saying that it is doing what you told it to do.


Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 23H2 Build 22631.3296
Right - it does what I told it to do in that test.
point being, that is what was required to override the print screen os mapping.
(The default win 11 behavior)- the print screen button when pressed (and viewed in a key capture/mapping app) shows as WINL instead of Print Screen.
So print screen button does not function with the classic print screen input, the OS is capturing and redirecting it temporarily using WINL -- which subverts any attempts to remap that key, even when the snipping tool app is uninstalled the OS is redirecting.

After editing the mapping - windows has now redirected it from WINL to Left Shift.
so it appears each attempt to remap the print screen key, the OS moves it to another mapping to reclaim it in the interim.
 
Last edited:

My Computer

System One

  • OS
    Win11
Hi all! Just had the same issue and it was really annoying. I uninstalled Snipping Tool but when pressing the PrtSc button it was showing up instead of Greenshot. What solved it for me was that I opened Settings/Accessibility Keyboard Settings and there it was - you have to scroll down a bit but you can switch off Snipping Tool for the print screen button. I did one restart and I have my Greenshot back! :-) 1689690272839.png
 

My Computer

System One

  • OS
    Windows 11
  • Like
Reactions: OAT
Hi all! Just had the same issue and it was really annoying. I uninstalled Snipping Tool but when pressing the PrtSc button it was showing up instead of Greenshot. What solved it for me was that I opened Settings/Accessibility Keyboard Settings and there it was - you have to scroll down a bit but you can switch off Snipping Tool for the print screen button. I did one restart and I have my Greenshot back! :-) View attachment 65037

Welcome to ElevenForum and thanks for sharing your solution.
 

My Computers

System One System Two

  • OS
    Win11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Intel i7-11700K
    Motherboard
    ASUS Prime Z590-A
    Memory
    128GB Crucial Ballistix 3200MHz DRAM
    Graphics Card(s)
    No GPU - CPU graphics only (for now)
    Sound Card
    Realtek (on motherboard)
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 1TB NVMe Gen 4 x 4 SSD
    1 x 2TB NVMe Gen 3 x 4 SSD
    2 x 512GB 2.5" SSDs
    2 x 8TB HD
    PSU
    Corsair HX850i
    Case
    Corsair iCue 5000X RGB
    Cooling
    Noctua NH-D15 chromax.black cooler + 10 case fans
    Keyboard
    CODE backlit mechanical keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    Additional options installed:
    WiFi 6E PCIe adapter
    ASUS ThunderboltEX 4 PCIe adapter
  • Operating System
    Win11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Mouse
    Buttonless Glass Precision Touchpad
    Keyboard
    Backlit, spill resistant keyboard
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
Hi all! Just had the same issue and it was really annoying. I uninstalled Snipping Tool but when pressing the PrtSc button it was showing up instead of Greenshot. What solved it for me was that I opened Settings/Accessibility Keyboard Settings and there it was - you have to scroll down a bit but you can switch off Snipping Tool for the print screen button. I did one restart and I have my Greenshot back! :-) View attachment 65037




This was already covered in previous steps in this thread - it's not the solution.

It's disabled, but when I press Print Screen key, the snipping tool bar still takes over, it just doesn't do anything now.

1690916717391.png
 

My Computer

System One

  • OS
    Win11
@newguy - so did you find a solution? I've tried both uninstalling and updating the Keyboard accessibility settings but haven't gone into the registry.... This is really quite annoying. My first major gripe with Win 11. For now I've just remapped Greenshot (region) to another random combo... ctrl + shift + = or something like that lol
 

My Computer

System One

  • OS
    Win 11, Win 10, Ubuntu 22, CentOS 7
Have you tried uninstalling the snipping tool via Winget?

Open terminal (admin) and type winget list snipping
Make a note of the version then type winget uninstall --name Snipping Tool --version 11.2309.16.0 copying the version in the result. Reboot for good measure.

2023_11_07_1949_%pn.png
 

My Computers

System One System Two

  • OS
    Win 11 Pro & 🐥.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
    CPU
    AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
    Motherboard
    ASUSTeK COMPUTER INC. X509DA (FP5)
    Memory
    12GB
    Graphics Card(s)
    RX Vega 10 Graphics
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    Samsung SSD 970 EVO Plus 2TB NVMe 1.3
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
I was facing this same exact issue and it was driving me nuts!! I had tried all the things already in this thread that dlhtox described and then when I came across
Right - it does what I told it to do in that test.
point being, that is what was required to override the print screen os mapping.
(The default win 11 behavior)- the print screen button when pressed (and viewed in a key capture/mapping app) shows as WINL instead of Print Screen.
So print screen button does not function with the classic print screen input, the OS is capturing and redirecting it temporarily using WINL -- which subverts any attempts to remap that key, even when the snipping tool app is uninstalled the OS is redirecting.

After editing the mapping - windows has now redirected it from WINL to Left Shift.
so it appears each attempt to remap the print screen key, the OS moves it to another mapping to reclaim it in the interim.
It had me thinking. I noticed this too when I tried reassigning the shortcut key. When I went to remap it with powertools it said that I couldn't remap this key. Then it suddenly hit me, I was using a Logitech MX Keys keyboard. To my surprise, Logitech has the snipping tool mapped to the print screen button. I went into Logi Options+ and reassigned the button to "screen capture" and viola, it fixed it and snagit is back to working like normal.

I know this is an old post, but I figured I would post this for future in case someone came across the same issue.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Omen Desktop
  • Like
Reactions: OAT
I know this is an old post....
True. But it may also be worth adding that in the current Windows 11 23H2 the Snipping Tool can be uninstalled.

1709585689628.png
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 4GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Beta as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, and Canary builds as a native boot .vhdx.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 4GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Beta as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, and Canary builds as a native boot .vhdx.

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