Solved Can't Access Specific Website


jabbamonkey

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Windows 11
So, I am currently building a website.... So, accessing that website's URL is pretty important. All of a sudden, I can't access that website and get a TIME OUT error. I can access literally ANY OTHER WEBSITE, except that one. At first I thought there was an issue with the server/webhost ... but everyone else, can access that website...

SITE IS UP
1. If I go to Down.com: Is It Down Or Just Me? Find out at Down.com ... it tells me that it's just me.
2. When I contact the webhost, they say everything is fine and they can access the site
3. If I call someone else to view the site, they have no issue.

Problem with WIFI / ISP?
I've tried access the site on multiple devices, but they ALL get the timeout issue. HOWEVER, if I access the site using my tethered phone connection, it works. So, that makes me think its something with my WiFi. I've called my ISP, but they aren't having any issues. I've run through the ISP checklist and restarted my router and modem, but still no luck. They claim that I need a NEW MODEM. But, that sound like a stupid "pass the buck" answer since it's only one site.

Other things I've tried ...
1. Restarted my computer
2. Cleared by browser cache, tried several different browsers (Firefox, Edge, Chrome), tried incognito mode.
3. Used cmd to flush my DNS.
4. Tried disabling Windows Defender (and other security software)
5. Checked my host file for the URL and IP address
6. Have no proxy or VPN active.
7. Have no security software blacklisting any websites.
8. Used Windows to reset the Network Adapter

Any thoughts on what I can do in Windows to possible fix this?
 
Windows Build/Version
11

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Alienwware
Try different DNS servers to see problem resolves.,

 

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Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
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NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
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Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
Can you access the server via FTP, does email work? Sometimes a server host has its own security and if you have been accessing the site a lot while setting it up, you may have been locked out.

If it's a new website, maybe your DNS hasn't updated fully. Have you tried an alternative DNS provider in your modem? It can often take several days for all DNS servers to update your new domain.
 

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Windows 11 Pro 25H2 26200.7922Intel Core i9 13900F2 x Kingston Fury 32gb DDR5 5600 BeastGigabyte Eagle (Nvidia) RTX 3060
OS
Windows 11 Pro 25H2 26200.7922
Computer type
PC/Desktop
Manufacturer/Model
Local shop built (KC Computers Ltd)
CPU
Intel Core i9 13900F
Motherboard
Gigabyte Z690 Gaming X (rev. 1.0/1.1) - (BIOS: F32 09 18 2025)
Memory
2 x Kingston Fury 32gb DDR5 5600 Beast
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Gigabyte Eagle (Nvidia) RTX 3060
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Chord Async USB 44.1kHz - 384kHz 2Qute DAC
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Gigabyte AORUS FO32U2 32” OLED Flat Gaming Monitor, 0.03ms, KVM, 250 cd/m2, FreeSync Premium Pro, HDR True Black 400
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3840 x 2160 (UHD), 240Hz
Hard Drives
1 x KINGSTON NVMe M.2 SSDSKC3000D2048G 2TB
1 x Samsung SSD 870 EVO 250GB
2 x Crucial CT4000MX500SSD1 4TB
2 x Crucial CT2000MX500SSD1 2TB
1 x Crucial CT250MX500SSD1 250.0 GB
PSU
Gigabyte 750w
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Fractal Torrent
Cooling
Stock Intel CPU, 2 x Fractal 180mm PWM (front), 3 x Fractal 140mm PWM (bottom)
Keyboard
Logitech MX Mechanical Wireless Illuminated Performance Keyboard
Mouse
Logitech MX Master 3S Wireless Performance Mouse
Internet Speed
900 Mbps/900 Mbps Trooli FTTP
Browser
Firefox
Antivirus
Eset Nod32
Can you access the server via FTP, does email work? Sometimes a server host has its own security and if you have been accessing the site a lot while setting it up, you may have been locked out.

If it's a new website, maybe your DNS hasn't updated fully. Have you tried an alternative DNS provider in your modem? It can often take several days for all DNS servers to update your new domain.
I can NOT access the site via FTP. It times out as well.

As for email, we don't have any email accounts setup with the site yet. (my other emails work though)

As for being locked out ... I checked with the webhost, an they didn't see any issue.

As for the DNS ... we haven't done a transfer and are just using an IP address. So no change or transfer has occurred (nothing to wait for).
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Alienwware
So, I am currently building a website.... So, accessing that website's URL is pretty important. All of a sudden, I can't access that website and get a TIME OUT error. I can access literally ANY OTHER WEBSITE, except that one. At first I thought there was an issue with the server/webhost ... but everyone else, can access that website...
Can you ping the site?
 

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    All Branches but ReleaseAMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 232 GB DDR5Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB...
    OS
    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
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    AMD/Realtek(R) Audio
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    Integrated Monitor (15.3"vis)
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    FHD 1920X1080 16:9 144Hz
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    Windows Defender
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    Windows 11 BetaAMD A9-94208 GB of DDR4AMD Radeon R5
    Operating System
    Windows 11 Beta
    Computer type
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    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
Okay try this boot your computer with Ubuntu live bootable USB flash drive try connecting to website from Ubuntu if you can then we will know its Windows 11 if you can't then nothing to do with operating system you use.

 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
Can you access the site using your phone while it is connected to the WifFi?
If NO.
Can you access it via your phone with your mobile data plan while disconnected from the WiFi?
If YES

Reset your router. Set it up again.
 
Last edited:

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 Build 26200.8655Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz32.0 GB of I forget and the box is in storage.Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    OS
    Windows 11 Pro 25H2 Build 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    ROG SupremeFX Formula 8-Channel High Definition Audio
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list. OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
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    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.
  • At a glance

    Windows 11 Pro 25H2 Build 26200.8655 (Wifes)13th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
    Operating System
    Windows 11 Pro 25H2 Build 26200.8655 (Wifes)
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - Type 82YL
    CPU
    13th Generation Intel® Core™ i5-1340P Processor(Core™ i5-1340P)
    Memory
    16GB LPDDR5-5200
    Graphics card(s)
    1x Intel® Iris® Xe Graphics
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512 GB SSD PCIe
    Mouse
    Logiteck MX Master 3S
    Internet Speed
    2000/500
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.


    Wireless Network: Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above
    Ports: 1x 1 Novo button; 2 in 1 Audio Combo jack; Micro SD Card Reader; HDMI 1.4b; 2 x USB Type-C (TBT4)
    USB 3.2 Gen 2 DP 1.4a
    PD 3.0); 1 x USB 3.2 Gen1 Type A
    Camera
    1x 1080P FHD IR/RGB Hybrid with Privacy Shutter and Dual Array Microphone
    Graphics
    1x Intel® Iris® Xe Graphics
    Monitor
    14" WUXGA
    Form Factor
    Convertible Notebook
  • Windows 11 Pro 25H2 Build 26200.8655 (Wifes)

    Yoga 7 2-in-1 14IML9 - Type 83DJ

    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

    Hard Drive: 1 TB SSD PCIe

    Wireless Network: 1x Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above

    Ports: 1 x HDMI 2.1 TMDS; 1 x Novo Button; 1 x Combo Audio Jack
    2 x USB-C (USB 4.0)
    1 x USB-A 3.2 Gen 1

    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?
Can you access the site using your phone while it is connected to the WifFi
If NO.
Can you access it via your phone with your mobile data plan while disconnected from the WiFi?
If YES

Reset your router. Set it up again.
My router was pretty old, so I decided to just get a new one... And that solved the issue. I guess the old router didn't like my web work. :)

Thanks everyone.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Alienwware
My router was pretty old, so I decided to just get a new one... And that solved the issue. I guess the old router didn't like my web work. :)

Thanks everyone.
Kindly mark your thread as 'Solved'.
It might help someone.
 

My Computers My Computers

  • At a glance

    All Branches but ReleaseAMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 232 GB DDR5Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB...
    OS
    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
  • At a glance

    Windows 11 BetaAMD A9-94208 GB of DDR4AMD Radeon R5
    Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 Build 26200.8655Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz32.0 GB of I forget and the box is in storage.Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    OS
    Windows 11 Pro 25H2 Build 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    ROG SupremeFX Formula 8-Channel High Definition Audio
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list. OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.
  • At a glance

    Windows 11 Pro 25H2 Build 26200.8655 (Wifes)13th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
    Operating System
    Windows 11 Pro 25H2 Build 26200.8655 (Wifes)
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - Type 82YL
    CPU
    13th Generation Intel® Core™ i5-1340P Processor(Core™ i5-1340P)
    Memory
    16GB LPDDR5-5200
    Graphics card(s)
    1x Intel® Iris® Xe Graphics
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512 GB SSD PCIe
    Mouse
    Logiteck MX Master 3S
    Internet Speed
    2000/500
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.


    Wireless Network: Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above
    Ports: 1x 1 Novo button; 2 in 1 Audio Combo jack; Micro SD Card Reader; HDMI 1.4b; 2 x USB Type-C (TBT4)
    USB 3.2 Gen 2 DP 1.4a
    PD 3.0); 1 x USB 3.2 Gen1 Type A
    Camera
    1x 1080P FHD IR/RGB Hybrid with Privacy Shutter and Dual Array Microphone
    Graphics
    1x Intel® Iris® Xe Graphics
    Monitor
    14" WUXGA
    Form Factor
    Convertible Notebook
  • Windows 11 Pro 25H2 Build 26200.8655 (Wifes)

    Yoga 7 2-in-1 14IML9 - Type 83DJ

    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

    Hard Drive: 1 TB SSD PCIe

    Wireless Network: 1x Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above

    Ports: 1 x HDMI 2.1 TMDS; 1 x Novo Button; 1 x Combo Audio Jack
    2 x USB-C (USB 4.0)
    1 x USB-A 3.2 Gen 1

    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?
Did your old router get the same external ip as the first one?
Sounds more like you hit fail2ban with some frequent refreshing and got a temp ban on that server/vhost, that just dropped your packages, resulting in the issue you had. With a new router comes a new mac adress, so this might have gave you a new dhcp lease from provider.
If that is the case, i would first login to webpanel and check the logs.
 

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Windows 11
OS
Windows 11
Computer type
PC/Desktop

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