Solved Can't burn a CD/DVD


lolekk

Member
Local time
11:48 AM
Posts
21
OS
Windows 11 x64 pro
I had problem and I can't burn a CD/DVD and I get the error: 0x8007048F. No advice on the Internet worked.
Could someone help me ?
 

My Computer

System One

  • OS
    Windows 11 x64 pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    made it
    CPU
    Coffee Lake-S HexaCore Intel Core i7-8700K, 3700 MHz
    Motherboard
    ASRock Z370 Taichi
    Memory
    G Skill Trident Z RGB F4-3200C16-8GTZ - 32GB
    Graphics Card(s)
    nVIDIA GeForce GTX 1050 Ti
    Sound Card
    on motherboard
    Monitor(s) Displays
    LG L226W (Digital)
    Screen Resolution
    1680x1050
    Hard Drives
    SSD Samsung 970 and SanDisk SDSSDH3240G
What app are you using to burn the CD/DVD? Have you tried other software?
Please specify exactly what you are trying to burn, DVD what size, what brand?
No advice on the Internet worked.
That's not very specific.
Please specify what you already tried, so that you avoid getting advices resulting in an answer: "That I already tried".

PS. What burning device do you use?
Over USB (you had USB problems before) or attached as IDE/SATA internal drive?
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Pro 23H2 22631.3737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Build by vendor to my specs
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    MSI PRO B550M-P Gen3
    Memory
    Kingston FURY Beast 2x16GB DIMM DDR4 2666 CL16
    Graphics Card(s)
    MSI GeForce GT 730 2GB LP V1
    Sound Card
    Creative Sound Blaster Audigy FX
    Monitor(s) Displays
    Samsung S24E450F 24"
    Screen Resolution
    1920 x 1080
    Hard Drives
    1. SSD Kingston NV2 - 500 GB
    2. SSD-SATA Crucial MX500-2TB
    PSU
    Corsair CV650W
    Case
    Cooler Master Silencio S400
    Cooling
    Cooler Master Hyper H412R
    Keyboard
    Cherry Stream (wired, scissor keys)
    Mouse
    Asus WT465 (wireless)
    Internet Speed
    70 Mbps down / 80 Mbps up
    Browser
    Firefox 115.7.0 ESR
    Antivirus
    F-secure via Internet provider
    Other Info
    Oracle VirtualBox 7 for testing software on Win 10 or 11
The OP's system doesn't show information about the ODD but Win11 File Explorer has drag and drop support to a blank disc in the drive. If the drive is working properly putting in a disc should give a pop-up about how to handle it, is that happening? I've put over 6GB of various types of files on a DVD+R/DL [Dual Layer] disc.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
This is the error message from 0x8007048F check for cable connections.

0x8007048f (WIN32: 1167 ERROR_DEVICE_NOT_CONNECTED) -- 2147943567 (-2147023729)
Error message text: The device is not connected.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Hi,

Sorry, but I was very busy and I didn't even touch my computer last few days. This reason why I didn't answer fast. Mr. Berton was right I was using double layer DVD's about 9GB and it was a reason why I had this problems.

Thanks guys for your time and help.
 

My Computer

System One

  • OS
    Windows 11 x64 pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    made it
    CPU
    Coffee Lake-S HexaCore Intel Core i7-8700K, 3700 MHz
    Motherboard
    ASRock Z370 Taichi
    Memory
    G Skill Trident Z RGB F4-3200C16-8GTZ - 32GB
    Graphics Card(s)
    nVIDIA GeForce GTX 1050 Ti
    Sound Card
    on motherboard
    Monitor(s) Displays
    LG L226W (Digital)
    Screen Resolution
    1680x1050
    Hard Drives
    SSD Samsung 970 and SanDisk SDSSDH3240G
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