Choppy audio

Hey all, I find that when my wireless headphones and my cell phone both have bluetooth on, and I'm watching videos or listening to music, the audio can sometimes get really choppy or stuttering. I accidentally discovered that if I disconnect bluetooth on my phone, that this issue disappears, which leads me to believe that the 2 devices are interfering with each other. Has anybody else experienced this? If so, is there any way to fix it? I'm an on call delivery driver, and I like to keep my phone's bluetooth on, so that I can listen to music or videos, and still be able to receive calls and talk on my phone, using the wireless headphones. Just curious to seem if anybody else has come across this in their travels? Thanks in advance for your time, and happy holidays!

Kind Regards,

bigbeardedbuddy

I'm assuming that you have your headphones paired to your computer and phone. I occasionally use our Bose Bluetooth TV soundbar to listen to music from my computer. It works great except that if someone is watching the TV and I turn on my desktop the soundbar automatically connects to my computer. The only solution I have found is to either unpair the soundbar from my computer or turn off the Bluetooth. It sounds to me that your headphones are trying to connect to two devices at the same time and you may have to do the same thing I have to do.

Edit: Welcome to the forum.