Solved Clean Install of Windows 11 won’t download updates and won’t let me download apps from store

Wanqed · Mar 7, 2022

i get 2 different error codes one of them being : 0x80240438 and the other one being : 0x8024001e, they switch off and on after i do certain tasks to try and fix the error but i’ve tried almost everything you could possibly think of, i clean installed windows 11 4-5 times and even deleted every file, and preference, used different accounts to set up on, ive ran SFC and DISM.exe, and even tried deleting software distribution folder and restarting pc, to no avail it still has the same problem. any help would be appreciated.

Ghot · Mar 7, 2022

I would try this... mainly the part concerning the Firewall (Microsoft or 3rd party)

Fix: Windows 11/10 Update Error Code 0x80240438

11 Methods for How to Fix Windows 11/10 Update Error Code 0x80240438 that also occurs while installing app through Microsoft Store.

www.howto-connect.com

Codex · Mar 7, 2022

Get windows 11 ISO from microsoft

Wanqed · Mar 7, 2022

Ghot said:
I would try this... mainly the part concerning the Firewall (Microsoft or 3rd party)

Fix: Windows 11/10 Update Error Code 0x80240438

11 Methods for How to Fix Windows 11/10 Update Error Code 0x80240438 that also occurs while installing app through Microsoft Store.

www.howto-connect.com

tried the entire page and still nothing, even tried multiple times

Wanqed · Mar 7, 2022

Codex said:
Get windows 11 ISO from microsoft

thats what i used to clean install windows 11 4-5 times, still nothing.

Wanqed · Mar 7, 2022

when i run the windows update troubleshooter i get this

WaaSMedicService

Issues remediated by:ServiceHealthPlugin;DynamicProtectionPlugin;AutomaticCorruptionRepairPlugin

and

Detection details

IsPostback_RC_PendingUpdates

IsPostback: False

WaaSMedicService

Issue found by:ServiceHealthPlugin;DynamicProtectionPlugin;AutomaticCorruptionRepairPlugin

IsPostback_RC_PendingUpdates

IsPostback: True

Service Status

Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException

Service Status

Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException

Ghot · Mar 7, 2022

Well, if you clean installed Windows 11... then it must be something outside of Windows 11.
Something with a driver, your WiFi, your router??
Maybe see what Event Viewer has to say, when you get these errors?

Codex · Mar 7, 2022

Before installing windows 11. Your using win10 right? and Windows update works?.

Please try also connect directly your modem ISP lan cable to ur PC if it will update.

Avoid using router for troubleshooting.

If direct from modem to your PC dont work maybe your ISP is the culprit?

Your not from russia right? =) because maybe MS is blocking your country =) Joke

Wanqed · Mar 7, 2022

Ghot said:
Well, if you clean installed Windows 11... then it must be something outside of Windows 11.
Something with a driver, your WiFi, your router??
Maybe see what Event Viewer has to say, when you get these errors?

event viewer says this

errorCode

0x80240438

serviceGuid

{8b24b027-1dee-babb-9a95-3517dfb9c552}

Provider

[ Name]

Microsoft-Windows-WindowsUpdateClient

[ Guid]

{945a8954-c147-4acd-923f-40c45405a658}

EventID

25

Version

1

Level

2

Task

1

Opcode

11

Keywords

0x4000000000000022

-	TimeCreated

[ SystemTime]

2022-03-07T13:41:35.3810471Z

EventRecordID

47

Correlation

-	Execution

[ ProcessID]

7608

[ ThreadID]

10456

Channel

Microsoft-Windows-WindowsUpdateClient/Operational

Computer

D

-	Security

[ UserID]

S-1-5-18

-	EventData

errorCode

0x80240438

serviceGuid

{8b24b027-1dee-babb-9a95-3517dfb9c552}

Wanqed · Mar 7, 2022

Codex said:
Before installing windows 11. Your using win10 right? and Windows update works?.

Please try also connect directly your modem ISP lan cable to ur PC if it will update.

Avoid using router for troubleshooting.

If direct from modem to your PC dont work maybe your ISP is the culprit?

Your not from russia right? =) because maybe MS is blocking your country =) Joke

and no not from win10, i've had win11 since it came out, and im connected directly to router, no wifi, just randomly booted up my pc one day and it failed an update and now its been doing this ever since. even on fresh clean install

Ghot · Mar 7, 2022

Wanqed said:
event viewer says this

errorCode 0x80240438

We already know about that error code.
I meant see if there are any "other" Warnings or Critical that happened at the same time.

Wanqed · Mar 7, 2022

Ghot said:
We already know about that error code.
I meant see if there are any "other" Warnings or Critical that happened at the same time.

no they're all the same, only one it shows is that one. But sometimes the microsoft store shows 0x8024001e after it fails to install anything i try to install, and it doesnt pick up updates either

Ghot · Mar 7, 2022

Wanqed said:
no they're all the same, only one it shows is that one. But sometimes the microsoft store shows 0x8024001e after it fails to install anything i try to install, and it doesnt pick up updates either

I'm trying to understand this.
You had this problem and tried 4-5 clean installs and you still have the problem?

AddRAM · Mar 7, 2022

Try the fix windows update Tutorial, it can`t hurt.

Codex · Mar 7, 2022

Wanqed said:
and no not from win10, i've had win11 since it came out, and im connected directly to router, no wifi, just randomly booted up my pc one day and it failed an update and now its been doing this ever since. even on fresh clean install

Try Use ISP modem no external router connected. If still the same then your ISP is the problem.

Wanqed · Mar 7, 2022

Ghot said:
I'm trying to understand this.
You had this problem and tried 4-5 clean installs and you still have the problem?

yes, atleast 4 or 5 times, and also the media creation tool wouldn't let me download the file and do it either, so i had to download rufus and put the ISO file on my USB to clean install, still same outcome every time.

Ghot · Mar 7, 2022

Wanqed said:
yes, atleast 4 or 5 times, and also the media creation tool wouldn't let me download the file and do it either, so i had to download rufus and put the ISO file on my USB to clean install, still same outcome every time.

Is your router and your modem, two separate pieces of equipment?

Winuser · Mar 7, 2022

Are you using the same download when you do the clean installs? If you are, try downloading the ISO again.

AddRAM · Mar 7, 2022

Download Windows 11

Ghot · Mar 7, 2022

You can try this...

Repair Install Windows 11 with an In-place Upgrade

This tutorial will show you how to do a repair install of Windows 11 by performing an in-place upgrade without losing anything. If you need to repair or create a new recovery partition or having problems with the Windows 11 operating system on your PC, and the usual solutions will not fix it...

www.elevenforum.com

Here is the short version of the In-place upgrade tutorial...

DISABLE non-Microsoft:
a) antivirus software
b) firewall software
c) drive encryption software

Make a full OS backup with a program like Macrium Reflect (free)
Macrium Software | Macrium Reflect Free

Go here and get the Windows 11 ISO (use the 3rd option), and save the ISO to your desktop.
Download Windows 11

Right click the ISO image and choose: MOUNT
Open File Explorer and you will see a new drive letter. It will "look" like a DVD optical drive.
Double click the new drive letter to open it.
Find setup.exe and double click it to start the in-place upgrade.

Choose the Keep personal files and apps option.

After it's all done... to UNmount the ISO image, right click the new drive letter and choose: EJECT.

The ONLY thing you will lose is some of your personalizations. Your programs and data will be intact.

Solved Clean Install of Windows 11 won’t download updates and won’t let me download apps from store

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