COM ports conflict


andyduarte0192

New member
Local time
2:51 AM
Posts
1
OS
Windows 11
Hello :)


I'm using a device named Power Profiler Kit II on my PC. It works with a desktop app called 'nRF Connect for Desktop', it installs automatically some SEGGER J-Link drivers to work with the devices. But it can't be connected to the app, it stays in a 'Connecting' state forever.


I noticed that my COM ports are like this when I connect the device:

Captura de pantalla 2024-09-10 173013.jpg



I connect the device to another PC, and I got this ports connected:

photo_2024-09-11_10-07-24.jpg


So the COM ports corresponding to the PPK2 device should be the two on my PC with the warning icon (don't know if they should be exactly COM3 and COM5).

So in my PC I uninstalled the two at the bottom (COM3 and COM14), but the device is still not being able to connect to the app. I reconnect the device and then the two last COM ports reappear (really annoying)


PS: The two last COM ports reappear even when I just unplug the device :(, they stay there like if there was something connected...
 
Windows Build/Version
22631.4112

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop

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