Solved Computer will not boot normally to Windows 11 after RAM Upgrade


jessewilliams56

Autism Awareness - Blessed
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193
Location
Pell City, Alabama USA
OS
Windows 11 Home 64-bit
I upgraded the RAM on the HP x360 Pavilion 15 Notebook that I am selling, and after I reassembled everything back together, the computer does not power on unless I hold down the Start and B keys while pressing the Power button, which then it goes into the HP BIOS Recovery process. I want it to stop doing this and boot to Windows 11 normally like it did before the RAM upgrade. Installed from 4GB to 16GB RAM from Crucial.

Hope someone can help!
Thanks and God bless.
-Jesse
 
Windows Build/Version
Windows 11

My Computers

System One System Two

  • OS
    Windows 11 Home 64-bit
    Manufacturer/Model
    HP Laptop -15-ef1079nr & HP All-in-One 24-df1370 Bundle PC
    CPU
    AMD Ryzen 3 & 11th Gen Intel Core i5-1135G7
    Motherboard
    HP 8706 (FP5) & HP 87F3 (ROW)
    Memory
    8 GB & 8 GB
    Graphics Card(s)
    AMD Radeon Graphics & Integrated Intel Iris X Graphics
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    AMD Radeon Graphics Monitor & FHD Diagonal Touchscreen
    Screen Resolution
    1366x768 & 1920x1080
    Hard Drives
    SK Hynix BC511 HFM256GDJTNI-82A0A (SSD) & 512 GB PCIe® NVMe™ M.2 (SSD)
    Keyboard
    HP Slim Keyboard
    Mouse
    Logitech Wireless & HP Wireless
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
  • Operating System
    Windows 11 Home 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim Desktop - S01-pF1013w
    CPU
    Intel Celeron G5900
    Motherboard
    8768 A (SMVB)
    Memory
    8 GB
    Graphics card(s)
    Intel UHD Graphics 610
    Sound Card
    Intel(R) Display Audio
    Monitor(s) Displays
    HP 23es 23-inch Monitor
    Screen Resolution
    1920x1080
    Hard Drives
    1 TB 7200 rpm SATA HDD
    Mouse
    HP 230 Wireless Mouse
    Keyboard
    HP 230 Wireless Keyboard
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
Are you sure your computer support 16 GB of RAM?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
@FreeBooter, it isn't my computer anymore as it is for sale. But yes. I verified that with Crucial, and it can indeed handle 16GB of ram. It takes 2 8GB modules.
 

My Computers

System One System Two

  • OS
    Windows 11 Home 64-bit
    Manufacturer/Model
    HP Laptop -15-ef1079nr & HP All-in-One 24-df1370 Bundle PC
    CPU
    AMD Ryzen 3 & 11th Gen Intel Core i5-1135G7
    Motherboard
    HP 8706 (FP5) & HP 87F3 (ROW)
    Memory
    8 GB & 8 GB
    Graphics Card(s)
    AMD Radeon Graphics & Integrated Intel Iris X Graphics
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    AMD Radeon Graphics Monitor & FHD Diagonal Touchscreen
    Screen Resolution
    1366x768 & 1920x1080
    Hard Drives
    SK Hynix BC511 HFM256GDJTNI-82A0A (SSD) & 512 GB PCIe® NVMe™ M.2 (SSD)
    Keyboard
    HP Slim Keyboard
    Mouse
    Logitech Wireless & HP Wireless
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
  • Operating System
    Windows 11 Home 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim Desktop - S01-pF1013w
    CPU
    Intel Celeron G5900
    Motherboard
    8768 A (SMVB)
    Memory
    8 GB
    Graphics card(s)
    Intel UHD Graphics 610
    Sound Card
    Intel(R) Display Audio
    Monitor(s) Displays
    HP 23es 23-inch Monitor
    Screen Resolution
    1920x1080
    Hard Drives
    1 TB 7200 rpm SATA HDD
    Mouse
    HP 230 Wireless Mouse
    Keyboard
    HP 230 Wireless Keyboard
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
@FreeBooter, it isn't my computer anymore as it is for sale. But yes. I verified that with Crucial, and it can indeed handle 16GB of ram. It takes 2 8GB modules.



Might want to check in the BIOS to make sure the RAM frequency and/or timings, etc., haven't returned to say... unstable default settings?

In other words... take the new RAM out and put the old RAM back in. Enter the BIOS and check the RAM settings.
Then put the new RAM back in and check the settings again.

This assumes old and new RAM with the same frequency and timings.


In other, other words... sometimes a RAM change can cause instability because of less than optimum RAM settings.

The fact that the notebook is forcing you into the BIOS at every cold boot and/or restart... sort of points in that direction.
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3374 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
Does BIOS detect 16 GB RAM?

I have 16 GB RAM installed on my computer with no problem.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
What happens if you go back to your original 4GB of RAM?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9510 OLED
    CPU
    11th Gen i9 -11900H
    Memory
    32 GB 3200 MHz DDR4
    Graphics Card(s)
    NVIDIA® GeForce® RTX 3050Ti
    Monitor(s) Displays
    15.6" OLED Infinity Edge Touch
    Screen Resolution
    16:10 Aspect Ratio (3456 x 2160)
    Hard Drives
    1 Terabyte M.2 PCIe NVMe SSD
    2 Thunderbolt™ 4 (USB Type-C™)
    1 USB 3.2 Gen 2 (USB Type-C™)
    SD Card Reader (SD, SDHC, SDXC)
    Internet Speed
    900 Mbps Netgear Orbi + 2 Satellites
    Browser
    Microsoft Edge (Chromium) + Bing
    Antivirus
    Microsoft Windows Security (Defender)
    Other Info
    Microsoft 365 subscription
    Microsoft OneDrive 1TB Cloud
    Microsoft Outlook
    Microsoft OneNote
    Microsoft PowerToys
    Microsoft Visual Studio
    Microsoft Visual Studio Code
    Macrium Reflect
    Dell Support Assist
    Dell Command | Update
    LastPass Password Manager
    Amazon Kindle
    Interactive Brokers Trader Workstation
    Lightroom/Photoshop subscription
  • Operating System
    Windows 11 Pro
    Computer type
    Tablet
    Manufacturer/Model
    Microsoft Surface Pro 7
    CPU
    i5
    Memory
    8 GB
    Hard Drives
    256GB SSD
    Internet Speed
    900 Mbps Netgear Orbi + 2 Satellites
    Browser
    Microsoft Edge (Chromium) + Bing
    Antivirus
    Microsoft Windows Security (Defender)
    Other Info
    Microsoft 365 subscription (Office)
    Microsoft OneDrive 1TB Cloud
    Microsoft Outlook
    Microsoft OneNote
    Microsoft Visual Studio
    Amazon Kindle
    Interactive Brokers Trader Workstation
    Lightroom/Photoshop subscription
@FreeBooter, it isn't my computer anymore as it is for sale. But yes. I verified that with Crucial, and it can indeed handle 16GB of ram. It takes 2 8GB modules.

Did you acquire the RAM from Crucial?

They guarantee compatibility.

Wherever you got it, checking the BIOS settings may help, as already suggested.
 

My Computers

System One System Two

  • OS
    Windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) Kingston DDR5 5200 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    eVGA SuperNOVA 1600 GT
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    Alphacool Eisbaer Pro Aurora 360, with 3 Phanteks T30 fans
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8 TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
Image2.png
 
Last edited:

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3374 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?

My Computers

System One System Two

  • OS
    Windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) Kingston DDR5 5200 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    eVGA SuperNOVA 1600 GT
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    Alphacool Eisbaer Pro Aurora 360, with 3 Phanteks T30 fans
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8 TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
It's probably just as well that it's not an animated GIF of the text crawl.:)


5 or so years ago... it would have been. :-)
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3374 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
Crucial will tell you anything for a sale. The BIOS will tell you the truth.

Most of all, double-check the RAM timings and that the BIOS is properly configured.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G435
    CPU
    i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    64GB DDR4
    Graphics Card(s)
    NVIDIA Geforce RTX 2070 Super
    Monitor(s) Displays
    Dell S3220DGF
    Screen Resolution
    2560x1440
    Hard Drives
    1TB WDC .M2 Nvme SSD
    4TB Samsung 870 SSD
    PSU
    750 Watt Gold
    Case
    Lian Li ATX 205
    Cooling
    Thermal-Take Water Cooled CPU
    Keyboard
    Corsair K70 RGB
    Mouse
    Razer Basilisk X
    Internet Speed
    Gigabit
    Browser
    Brave
    Antivirus
    Windows Defender
HP is know to be extremely picky with RAM upgrades. Also, when doing the upgrade, did you disconnect the battery before replacing parts. It is very possible you corrupted something on your system.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 build 10.0.22631.3296 (Release Channel) / Linux Mint 21.3 Cinnamon
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo (WiFi/BT module upgraded to Intel Wireless-AC-9260)
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
    PSU
    65W
    Keyboard
    Thinkpad / Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    600/300Mbit
    Browser
    Edge (Chromium)
    Antivirus
    Windows Defender
    Other Info
    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled
  • Operating System
    Windows 11 Pro 23H2 build 10.0.22631.3296(Release Preview Channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x16GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    Hard Drives
    512GB ADATA SX8000NP NVMe PCIe Gen 3 x4
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Mouse
    Logitech MX Master 2S
    Keyboard
    Logitech MX Keys
    Internet Speed
    600/300Mbit
    Browser
    Edge (Cromium)
    Antivirus
    Windows Defender
    Other Info
    AC WiFi Card
the computer does not power on unless I hold down the Start and B keys while pressing the Power button, which then it goes into the HP BIOS Recovery process. I want it to stop doing this and boot to Windows 11 normally
That procedure is for updating the BIOS. If that is the only startup that works then I'd begin assuming that the BIOS itself is corrupted somehow.
You can usually reset the BIOS by by either changing a jumper configuration on the motherboard, or by removing the CMOS battery for 30 seconds or more.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600
    Motherboard
    MSI B550-A Pro
    Memory
    16 GB
    Graphics Card(s)
    Sapphire Radeon RX 6500XT (8 GB version)
    Monitor(s) Displays
    BenQ Mobuiz EX2710Q QHD, Iiyama ProLite X23377HDS
    Hard Drives
    MSI Spatium M461 4TB
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer A114
    CPU
    Intel Celeron N4020
First thing I'd try is taking it out and putting it back in again. ie make sure it's seated well - sometimes they need quite a firm push. But yes - with the battery removed or disconnected and I also wear an antistatic wrist band.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    16gb
    Hard Drives
    Samsung 970 evo plus 2TB
    Cooling
    Could be better
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd
I have taken 2 pictures with my cell phone of what it does. Is there a way to fix the corrupted BIOS without having to take it apart again?
 

My Computers

System One System Two

  • OS
    Windows 11 Home 64-bit
    Manufacturer/Model
    HP Laptop -15-ef1079nr & HP All-in-One 24-df1370 Bundle PC
    CPU
    AMD Ryzen 3 & 11th Gen Intel Core i5-1135G7
    Motherboard
    HP 8706 (FP5) & HP 87F3 (ROW)
    Memory
    8 GB & 8 GB
    Graphics Card(s)
    AMD Radeon Graphics & Integrated Intel Iris X Graphics
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    AMD Radeon Graphics Monitor & FHD Diagonal Touchscreen
    Screen Resolution
    1366x768 & 1920x1080
    Hard Drives
    SK Hynix BC511 HFM256GDJTNI-82A0A (SSD) & 512 GB PCIe® NVMe™ M.2 (SSD)
    Keyboard
    HP Slim Keyboard
    Mouse
    Logitech Wireless & HP Wireless
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
  • Operating System
    Windows 11 Home 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim Desktop - S01-pF1013w
    CPU
    Intel Celeron G5900
    Motherboard
    8768 A (SMVB)
    Memory
    8 GB
    Graphics card(s)
    Intel UHD Graphics 610
    Sound Card
    Intel(R) Display Audio
    Monitor(s) Displays
    HP 23es 23-inch Monitor
    Screen Resolution
    1920x1080
    Hard Drives
    1 TB 7200 rpm SATA HDD
    Mouse
    HP 230 Wireless Mouse
    Keyboard
    HP 230 Wireless Keyboard
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
To me it sounds like a memory issue rather than a BIOS issue. I saw a repair video where the memory can mess up starting.
 

My Computer

System One

  • OS
    Windows 11 Home(Beta) - 23H2 - 22635.3350
    Computer type
    PC/Desktop
    Manufacturer/Model
    Banana Junior 5600- G Series
    CPU
    AMD Ryzen 5 5600G
    Motherboard
    Asus ROG Strix B550-F
    Memory
    G.SKILL Ripjaws V Series 64GB 4x16
    Graphics Card(s)
    NVIDIA GeForce GTX TITAN X
    Monitor(s) Displays
    Viotek 32", 28" ASUS VP28U
    Screen Resolution
    1080p
    Hard Drives
    Primary SAMSUNG 970 EVO Plus
    PSU
    EVGA BQ 700w 80+ Bronze
    Case
    Zalman i3 NEO
    Cooling
    ARCTIC Freezer 7 X
    Keyboard
    Corsair
    Mouse
    Amazon Generic with Cord
    Internet Speed
    Download: 295.11 mbps Upload: 65.35 mbps T-Mobile Internet
    Browser
    Firefox and Edge
    Antivirus
    MS - Defender
    Other Info
    Speakers: Klipsch ProMedia 2.1
To me it sounds like a memory issue rather than a BIOS issue. I saw a repair video where the memory can mess up starting.
I ran the Crucial Scanner, and it said the computer was fully compatible to run 16GB of Memory. Same goes for HP on what it could do. I just wish there was another way around this rather than having to take it apart it again. Because I hate taking it apart. I have to get my Stepfather to help me every time because he knows how to work on things. I am more on the software part.
 

My Computers

System One System Two

  • OS
    Windows 11 Home 64-bit
    Manufacturer/Model
    HP Laptop -15-ef1079nr & HP All-in-One 24-df1370 Bundle PC
    CPU
    AMD Ryzen 3 & 11th Gen Intel Core i5-1135G7
    Motherboard
    HP 8706 (FP5) & HP 87F3 (ROW)
    Memory
    8 GB & 8 GB
    Graphics Card(s)
    AMD Radeon Graphics & Integrated Intel Iris X Graphics
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    AMD Radeon Graphics Monitor & FHD Diagonal Touchscreen
    Screen Resolution
    1366x768 & 1920x1080
    Hard Drives
    SK Hynix BC511 HFM256GDJTNI-82A0A (SSD) & 512 GB PCIe® NVMe™ M.2 (SSD)
    Keyboard
    HP Slim Keyboard
    Mouse
    Logitech Wireless & HP Wireless
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
  • Operating System
    Windows 11 Home 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim Desktop - S01-pF1013w
    CPU
    Intel Celeron G5900
    Motherboard
    8768 A (SMVB)
    Memory
    8 GB
    Graphics card(s)
    Intel UHD Graphics 610
    Sound Card
    Intel(R) Display Audio
    Monitor(s) Displays
    HP 23es 23-inch Monitor
    Screen Resolution
    1920x1080
    Hard Drives
    1 TB 7200 rpm SATA HDD
    Mouse
    HP 230 Wireless Mouse
    Keyboard
    HP 230 Wireless Keyboard
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
I ran the Crucial Scanner, and it said the computer was fully compatible to run 16GB of Memory. Same goes for HP on what it could do. I just wish there was another way around this rather than having to take it apart it again. Because I hate taking it apart. I have to get my Stepfather to help me every time because he knows how to work on things. I am more on the software part.
It may be able to use 16GB but it could be the brand or type of RAM that you're using that's causing the issue. Like it was said HP is picky when it comes to RAM and when you consider that you only changed the RAM that's likely the issue.
 

My Computer

System One

  • OS
    Windows 11 Home(Beta) - 23H2 - 22635.3350
    Computer type
    PC/Desktop
    Manufacturer/Model
    Banana Junior 5600- G Series
    CPU
    AMD Ryzen 5 5600G
    Motherboard
    Asus ROG Strix B550-F
    Memory
    G.SKILL Ripjaws V Series 64GB 4x16
    Graphics Card(s)
    NVIDIA GeForce GTX TITAN X
    Monitor(s) Displays
    Viotek 32", 28" ASUS VP28U
    Screen Resolution
    1080p
    Hard Drives
    Primary SAMSUNG 970 EVO Plus
    PSU
    EVGA BQ 700w 80+ Bronze
    Case
    Zalman i3 NEO
    Cooling
    ARCTIC Freezer 7 X
    Keyboard
    Corsair
    Mouse
    Amazon Generic with Cord
    Internet Speed
    Download: 295.11 mbps Upload: 65.35 mbps T-Mobile Internet
    Browser
    Firefox and Edge
    Antivirus
    MS - Defender
    Other Info
    Speakers: Klipsch ProMedia 2.1
I am trying to upload the 2 images to the thread, but it is saying the file is too large. I have tried changing the size of the image to no avail.
 

My Computers

System One System Two

  • OS
    Windows 11 Home 64-bit
    Manufacturer/Model
    HP Laptop -15-ef1079nr & HP All-in-One 24-df1370 Bundle PC
    CPU
    AMD Ryzen 3 & 11th Gen Intel Core i5-1135G7
    Motherboard
    HP 8706 (FP5) & HP 87F3 (ROW)
    Memory
    8 GB & 8 GB
    Graphics Card(s)
    AMD Radeon Graphics & Integrated Intel Iris X Graphics
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    AMD Radeon Graphics Monitor & FHD Diagonal Touchscreen
    Screen Resolution
    1366x768 & 1920x1080
    Hard Drives
    SK Hynix BC511 HFM256GDJTNI-82A0A (SSD) & 512 GB PCIe® NVMe™ M.2 (SSD)
    Keyboard
    HP Slim Keyboard
    Mouse
    Logitech Wireless & HP Wireless
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
  • Operating System
    Windows 11 Home 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim Desktop - S01-pF1013w
    CPU
    Intel Celeron G5900
    Motherboard
    8768 A (SMVB)
    Memory
    8 GB
    Graphics card(s)
    Intel UHD Graphics 610
    Sound Card
    Intel(R) Display Audio
    Monitor(s) Displays
    HP 23es 23-inch Monitor
    Screen Resolution
    1920x1080
    Hard Drives
    1 TB 7200 rpm SATA HDD
    Mouse
    HP 230 Wireless Mouse
    Keyboard
    HP 230 Wireless Keyboard
    Internet Speed
    500 Mbps
    Browser
    Microsoft Edge
    Antivirus
    NETGEAR Armor by Bitdefender (Bitdefender Total Security)
I am trying to upload the 2 images to the thread, but it is saying the file is too large. I have tried changing the size of the image to no avail.
Either way the issue is due to the RAM. I can't see anything else causing it.
 

My Computer

System One

  • OS
    Windows 11 Home(Beta) - 23H2 - 22635.3350
    Computer type
    PC/Desktop
    Manufacturer/Model
    Banana Junior 5600- G Series
    CPU
    AMD Ryzen 5 5600G
    Motherboard
    Asus ROG Strix B550-F
    Memory
    G.SKILL Ripjaws V Series 64GB 4x16
    Graphics Card(s)
    NVIDIA GeForce GTX TITAN X
    Monitor(s) Displays
    Viotek 32", 28" ASUS VP28U
    Screen Resolution
    1080p
    Hard Drives
    Primary SAMSUNG 970 EVO Plus
    PSU
    EVGA BQ 700w 80+ Bronze
    Case
    Zalman i3 NEO
    Cooling
    ARCTIC Freezer 7 X
    Keyboard
    Corsair
    Mouse
    Amazon Generic with Cord
    Internet Speed
    Download: 295.11 mbps Upload: 65.35 mbps T-Mobile Internet
    Browser
    Firefox and Edge
    Antivirus
    MS - Defender
    Other Info
    Speakers: Klipsch ProMedia 2.1
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