Hi Everyone, I have a Thinkpad T470p running Win11, and a Dell U2414H monitor. The Dell was running smoothly (i.e at native 1920x1080 resolution), until recently. The laptop had to go in for a repair. The main problem was, the built-in screen was malfunctioning, but as it also wasn't updating properly, I asked them to fix that at the same time, and I think they did some kind of 'system refresh'.
Now when I connect the Dell, it defaults to a very low resolution. Right-clicking on the Desktop > Display Settings, shows it registers as a maximum 640x480 (rather than the native 1920x1080).
I've gone onto the Dell U2414H website and downloaded the latest driver. I also installed Dell Display Manager, but that didn't appear to do anything.
When I go into Device Manager, and Desktop > Display Settings, the Dell driver shows up as 'Generic Non-PnP Monitor', which I'm sure is not right.
With both screens connected and on, in System > Display > Detect other display, the Dell does not appear to be registering, as it comes back with 'we didn't find another display' (even though they Identify as 1 and 2).
The version is Win11 Pro 21H2
OS Build 22000.1817
The ThinkPad built-in monitor has a resolution of 2560x1440
Could someone please help my sorry mess
Many thanks, Chigwells
(Edit: thanks to the Mod who moved this to the correct forum)
Now when I connect the Dell, it defaults to a very low resolution. Right-clicking on the Desktop > Display Settings, shows it registers as a maximum 640x480 (rather than the native 1920x1080).
I've gone onto the Dell U2414H website and downloaded the latest driver. I also installed Dell Display Manager, but that didn't appear to do anything.
When I go into Device Manager, and Desktop > Display Settings, the Dell driver shows up as 'Generic Non-PnP Monitor', which I'm sure is not right.
With both screens connected and on, in System > Display > Detect other display, the Dell does not appear to be registering, as it comes back with 'we didn't find another display' (even though they Identify as 1 and 2).
The version is Win11 Pro 21H2
OS Build 22000.1817
The ThinkPad built-in monitor has a resolution of 2560x1440
Could someone please help my sorry mess
Many thanks, Chigwells
(Edit: thanks to the Mod who moved this to the correct forum)
Last edited:
My Computer
System One
-
- OS
- Win11 Pro
- Computer type
- Laptop
- Manufacturer/Model
- Lenovo ThinkPad T470p
- CPU
- Intel i7-7820HQ 2.90GHz Kaby Lake
- Motherboard
- Lenovo 20J7S07400 (U3E1)
- Memory
- 16GB
- Graphics Card(s)
- NVIDIA GeForce 940MX 2GB DDR5
- Sound Card
- Realtek High Definition Audio, Intel Display Audio
- Monitor(s) Displays
- FlexView high density IPS on Intel HD Graphics 630
- Screen Resolution
- 2560 x 1440
- Hard Drives
- Hitachi 476GB
- Browser
- Firefox. Vivaldi, Librewolf
- Antivirus
- Kaspersky Free