- Local time
- 3:08 PM
- Posts
- 39
- OS
- Windows 10
I have Dell XPS 17.
My laptop currently has no internal sound. I only use sound about twice a year, so I've no idea how long I've had the issue. (I have no external speakers.)
Over the last few days, I've "updated" my sound driver from various sites, including Dell. As a result, I can now see four Realtek drivers in Device Manager. (I'm guessing that the sound driver might not have been actually updated. Instead, new drivers have been added each time.)

Is it safe to start from scratch, and manually delete all the Realtek drivers, then start again from the Dell site? Dell have a dedicated site for my unique "Service Tag". So, I'm assuming that if I need only one sound driver, they will give me one. - and if I need more, they will give me what I need.
Thanks.
My laptop currently has no internal sound. I only use sound about twice a year, so I've no idea how long I've had the issue. (I have no external speakers.)
Over the last few days, I've "updated" my sound driver from various sites, including Dell. As a result, I can now see four Realtek drivers in Device Manager. (I'm guessing that the sound driver might not have been actually updated. Instead, new drivers have been added each time.)

Is it safe to start from scratch, and manually delete all the Realtek drivers, then start again from the Dell site? Dell have a dedicated site for my unique "Service Tag". So, I'm assuming that if I need only one sound driver, they will give me one. - and if I need more, they will give me what I need.
Thanks.
Attachments
My Computer
System One
-
- OS
- Windows 10
- Computer type
- Laptop
- Manufacturer/Model
- Dell XPS 17