DRIVER_POWER_STATE_FALURE BSOD every few months to a year


crafter312

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Windows 11
Hello,

For the last few years, I've been experiencing a periodic BSOD crash issue. It seems to happen in clusters, and then I'll usually go a few months to a year before it happens again (this makes it frustrating to determine whether the issue is fixed or not). The crash screen always describes the issue as a DRIVER_POWER_STATE_FALURE. I used the log collector to extract crash information, and the resulting zip file can be found here:


I have tried to post about this issue on the Windows 10 forum in the past, with no success, but I decided it was appropriate to open a new thread here since I have upgraded to Windows 11 since the last time I posted about the issue (and since I experienced another such crash earlier today). Details about the previous time I experienced this issue can be found here:


There doesn't seem to be any one obvious cause for the issue that might apply in my case from my own research, so I have had no luck in trying to figure out the issue myself.
 
Windows Build/Version
Windows 11 Home Version 22H2 (OS Build 22621.819)

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 Convertible 15-df0xxx
    CPU
    Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz 2.21 GHz
    Motherboard
    HP 8519 Version 11.74
    Memory
    16.0 GB (15.7 GB usable) DDR4 2667 MHz
    Graphics Card(s)
    GTX 1050Ti with Max-Q
    Screen Resolution
    3840 x 2160, 60Hz
    Hard Drives
    477 GB SSD

zbook

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The HP computer has no HP tested drivers for Windows 11.

The installation appears to be an unsupported installation.

Which method had you used to upgrade to Windows 11?



The logs reported many paging errors and two misbehaving GPU drivers.



Please perform the following steps:


1) Run:


Post a share link into this thread using one drive, drop box, or google drive



2) Run HD Tune (free or trial version)
Post share links for results on these tabs:
a) Health
b) Benchmark
c) Full error scan



3) Download and install each HP UEFI hardware diagnostics and Windows hardware diagnostics:

a) https://ftp.hp.com/pub/softpaq/sp142501-143000/sp142955.exe

b) https://ftp.hp.com/pub/softpaq/sp142501-143000/sp142974.exe



4) Uninstall the Nvidia and Intel GPU drivers using Display Driver Uninstaller (DDU)

Make sure that a clean installs are performed.

Reinstall using the Nvidia and Intel GPU drivers displayed on the HP website.




5) After reinstalling the GPU drivers plan to run the HP UEFI hardware diagnostics overnight.
Power on the computer > repetitively click F2 or F10 > click system > extensive > loop until error > the next day if it has made two or more loops > click esc > take pictures of the tests performed with results > post images or share links into this thread using one drive, drop box, or google drive.



6) When using Windows launch the HP Windows hardware diagnostics > click component tests > run the GPU component tests > take pictures > post images or share links into this thread using one drive, drop box, or google drive


7) Upgrade the BIOS: F.46 > F.47




Code:
Name    NVIDIA GeForce GTX 1050 Ti with Max-Q Design
PNP Device ID    PCI\VEN_10DE&DEV_1C8C&SUBSYS_8519103C&REV_A1\4&FA41C9E&0&0008
Adapter Type    NVIDIA GeForce GTX 1050 Ti with Max-Q Design, NVIDIA compatible
Adapter Description    NVIDIA GeForce GTX 1050 Ti with Max-Q Design
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\nvhm.inf_amd64_4a2f8a62d5686839\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhm.inf_amd64_4a2f8a62d5686839\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhm.inf_amd64_4a2f8a62d5686839\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhm.inf_amd64_4a2f8a62d5686839\nvldumdx.dll
Driver Version    30.0.15.1278
INF File    oem11.inf (Section031 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NVHM.INF_AMD64_4A2F8A62D5686839\NVLDDMKM.SYS (30.0.15.1278, 40.37 MB (42,335,792 bytes), 7/7/2022 5:37 PM)


Code:
Name    Intel(R) UHD Graphics 630
PNP Device ID    PCI\VEN_8086&DEV_3E9B&SUBSYS_8519103C&REV_00\3&11583659&2&10
Adapter Type    Intel(R) UHD Graphics Family, Intel Corporation compatible
Adapter Description    Intel(R) UHD Graphics 630
Adapter RAM    1.00 GB (1,073,741,824 bytes)
Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_84ac76b659e5ce8f\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_84ac76b659e5ce8f\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_84ac76b659e5ce8f\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_84ac76b659e5ce8f\igd12umd64.dll
Driver Version    26.20.100.7927
INF File    oem71.inf (iCFL_w10_DS section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\IIGD_DCH.INF_AMD64_84AC76B659E5CE8F\IGDKMD64.SYS (26.20.100.7927, 24.62 MB (25,815,096 bytes), 11/11/2022 9:54 PM)
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

crafter312

Member
Thread Starter
Local time
8:02 AM
Posts
7
Visit site
OS
Windows 11

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 Convertible 15-df0xxx
    CPU
    Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz 2.21 GHz
    Motherboard
    HP 8519 Version 11.74
    Memory
    16.0 GB (15.7 GB usable) DDR4 2667 MHz
    Graphics Card(s)
    GTX 1050Ti with Max-Q
    Screen Resolution
    3840 x 2160, 60Hz
    Hard Drives
    477 GB SSD

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