DVD RW Drives Not seen in w11pro


developerlse

New member
Local time
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OS
w11
DVD RW Drives Not seen in w11pro
Applied Required & Optional updates

Restarted but same

Is a dual boot system w10pro + w11pro
well?


error-optical-drives-not-seem-z440w11pro.jpg
 

My Computer

System One

  • OS
    w11
Can we assume that you can see the DVD-RW drives in Windows 10? Perhaps it's a driver issue, then. See if you can locate either a new or legacy driver for the drive in question and install it.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro Beta
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 9 5900X
    Motherboard
    MSI MPG X570S Edge Max WiFi
    Memory
    Patriot Viper Gaming DDR4 Extreme Performance (2 x32MB)
    Graphics Card(s)
    ZOTAC RTX 3060 Twin Edge OC 12GB GDDR6/ ZOTAC Gaming GeForce GTX 1660 Super 6GB GDDR6 192-bit Gaming Graphics Card
    Sound Card
    Proprietary
    Monitor(s) Displays
    ViewSonic XG2530 25"/Benq XL2411P 24"/ ASUS VA24DQSB) 23.8"
    Screen Resolution
    1920x1080 240Hz/144Hz/60Hz (based on monitor setup above)
    Hard Drives
    SK hynix Gold P31 1TB PCIe NVMe Gen3 M.2 2280 Internal SSD
    ADATA XPG SX8200 Pro 1TB
    Samsung SSD 860 EVO 1TB 2.5 Inch SATA III Internal SSD
    PSU
    Thermaltake Smart 700W 80+ White Certified PSU
    Case
    Rosewill ATX Mid Tower Gaming Computer Case, Gaming Case with Blue LED for Desktop
    Cooling
    Corsair iCUE H60i RGB PRO XT Liquid CPU Cooler
    Keyboard
    Corsair K70
    Mouse
    Logitech MX Master 3
    Internet Speed
    ~950Mb/s upload/ ~700Mb/s download
    Browser
    Edge (Chromium)
    Antivirus
    Norton 360
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Ryzen 7 3700X
    Motherboard
    MSI B550 Gaming GEN3 Gaming Motherboard
    Memory
    32MB DDR4
    Graphics card(s)
    I forget, but it's old. I can't see the need to upgrade it.
    Sound Card
    Propietary
    Monitor(s) Displays
    ACER LED 24"
    Screen Resolution
    1920X1080
    Hard Drives
    1TB Samsung SSD 3.5"
    Case
    Corsair
    Cooling
    Stock
    Mouse
    Logitech
    Keyboard
    Logitech
    Internet Speed
    ~750Mb/s download / ~750Mb/s upload
    Browser
    Edge
    Antivirus
    Defender and Malware Bytes
If you mean that it is detected & shown in Windows 10 then I suggest you compare the Device manager entries in both OS in the hope of identifying a missing Windows 11 driver.

Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 23H2 Build 22631.3296
yes in w10pro all OK, seem ok...

My w11pro system is a hp z440 workstation...

The processor does Not support w11pro but installed w11pro by unsupported solutions that exist on the internet

===

well...?
 

My Computer

System One

  • OS
    w11
Try the suggestions here:

Try this too:
Right click Start>Run & type regedit & click enter, find HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Click on this folder - {4D36E965-E325-11CE-BFC1-08002BE10318} & under the right-hand pane right click on UpperFilters & choose delete. If the filter is named UpperFilters.bak then please do not delete this.
If there is no UpperFilters entry then proceed to delete the LowerFilters entry.
Close regedit & reboot your PC.

If this doesn’t work try this fix by Kapil Arya:

Try these steps:

1. Open the Command Prompt with administrative privileges.

2. Type the following command and hit Enter key:

reg.exe add “HKLM\System\CurrentControlSet\Services\atapi\Controller0” /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

3. Exit the Command Prompt and reboot. Insert a disk to test and the optical or DVD drive should be visible now.
 

My Computer

System One

  • OS
    Windows 11 Pro 64bit
    Computer type
    Laptop
    Manufacturer/Model
    PC Specialist Optimus VII V17-960 Gaming Laptop.
    CPU
    6th Gen Intel Core i7-6700HQ Quad Core processor.
    Memory
    16GB HyperX IMPACT 1600MHz SODIMM DDR3 (2 x 8GB)
    Graphics Card(s)
    NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
    Sound Card
    Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 2 & Realtek
    Monitor(s) Displays
    Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
    Screen Resolution
    Full HD IPS display (1920 x 1080).
    Hard Drives
    4TB SSD (internal).
    1x 1TB & 1x 5TB external HDDs.
    Cooling
    STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
    Keyboard
    Logitech K800 wireless keyboard
    Mouse
    Logitech M705 wireless mouse
    Internet Speed
    Upto 100Mbps
    Browser
    Edge.
    Antivirus
    Windows Defender & MalwareBytes pro.
Try the suggestions here:

Try this too:
Right click Start>Run & type regedit & click enter, find HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Click on this folder - {4D36E965-E325-11CE-BFC1-08002BE10318} & under the right-hand pane right click on UpperFilters & choose delete. If the filter is named UpperFilters.bak then please do not delete this.
If there is no UpperFilters entry then proceed to delete the LowerFilters entry.
Close regedit & reboot your PC.

If this doesn’t work try this fix by Kapil Arya:

Try these steps:

1. Open the Command Prompt with administrative privileges.

2. Type the following command and hit Enter key:

reg.exe add “HKLM\System\CurrentControlSet\Services\atapi\Controller0” /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

3. Exit the Command Prompt and reboot. Insert a disk to test and the optical or DVD drive should be visible now.
I'm pretty sure it's not Win 11 - I installed Win 11 on a lot older PC and my DVD works fine - in fact I had to burn a DVD to update the bios ..

Almost certainly a driver issue - (as an aside I'm having issues on the T61 with an SSD not being recognised in the bios)
 

My Computer

System One

  • OS
    Windows
It has nothing to do with your dvd drive, but I'm curious to know why you haven't installed your raid driver. That would be Intel IRST.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3296
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Have you restarted the pc?
 

My Computer

System One

  • OS
    Windows 11 Pro 64bit
    Computer type
    Laptop
    Manufacturer/Model
    PC Specialist Optimus VII V17-960 Gaming Laptop.
    CPU
    6th Gen Intel Core i7-6700HQ Quad Core processor.
    Memory
    16GB HyperX IMPACT 1600MHz SODIMM DDR3 (2 x 8GB)
    Graphics Card(s)
    NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
    Sound Card
    Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 2 & Realtek
    Monitor(s) Displays
    Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
    Screen Resolution
    Full HD IPS display (1920 x 1080).
    Hard Drives
    4TB SSD (internal).
    1x 1TB & 1x 5TB external HDDs.
    Cooling
    STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
    Keyboard
    Logitech K800 wireless keyboard
    Mouse
    Logitech M705 wireless mouse
    Internet Speed
    Upto 100Mbps
    Browser
    Edge.
    Antivirus
    Windows Defender & MalwareBytes pro.

My Computer

System One

  • OS
    Windows 11 Pro 23H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte
    CPU
    AMD Ryzen 5900X 12-core
    Motherboard
    X570 Aorus Xtreme
    Memory
    64GB Corsair Platinum RGB 3600MHz CL16
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 970 Evo Plus 1TB
    Samsung 870 Evo 4TB
    Samsung T7 Touch 1TB
    PSU
    Asus ROG Strix 1000W
    Case
    Corsair D750 Airflow
    Cooling
    Noctua NH-D15S
    Keyboard
    Asus ROG Flare
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    500Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
No are two SATA 3 internal DVD-R/DL Drives, and work in w10pro but do NOT seem in w11pro
 

My Computer

System One

  • OS
    w11
@developerlse

For Non USB type -- see if Bios recognises those as Disks in W11 boot, or see if any drivers from W10 can be used on W11.

For USB types - no prob.



No problem here (on Windows 11 25151 pre_release build) Samsung portable USB Multi format DVD drive - old one USB 2 but works perfectly.

Skjámynd 2022-07-04 095030.png

Windows rel

Skjámynd 2022-07-04 095307.png


Cheers
jimbo
 

My Computer

System One

  • OS
    Windows XP,7,10,11 Linux Arch Linux
    Computer type
    PC/Desktop
    CPU
    2 X Intel i7
WENT INSTALL Intel DRIVER
SEE

but getting errors...

Available Downloads​

DownloadSetupRST.exe
  • Windows 8 family*, Windows 10 Family*, Windows Server 2016 family*
  • Size: 21 MB
  • SHA1: 1F53BD47BDC9D8C54AC7B9B1652C41CD1AA59F42
 

My Computer

System One

  • OS
    w11
We know absolutely nothing about your hardware as you have not completed your system specs in your profile. It would be helpful if we knew what you're working with here. If it is a brand computer what is the make/model/cpu. If it is a home built computer what is motherboard/cpu/etc

You say you are getting errors on your raid driver but I found your post on MS forum with a screenshot that the raid driver would not install because your platform is not supported.

Yet in screenshot in post 8 above under storage controllers it appears you do have IRST installed. Granted, the raid controller should have nothing to do with optical drives, but we do not know enough about your system to even guess how it is seeing your hardware. For the unidentified device, under 'other devices' right click on the unidentified raid controller-select properties-details tab-There should be PCI/Ven info there. What is it?

In your Windows 11 install, did you install your own drivers or did you let Windows update install them.?

As far as any registry entries pertaining to your optical drives, they should be the same in 11 as they are in 10 since the dvd drives are working in 10.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3296
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Yes best thing I'd do is install Driver Booster and only see for *Missing driver or a unknown title one and that's your DVD drive
 

My Computers

System One System Two

  • OS
    WiN11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom 775 System
    CPU
    Xeon E5450 3.0GHZ (OC 3.7GHZ)
    Motherboard
    ASUS PQ5-EM
    Memory
    8GB (2GBX4)
    Graphics Card(s)
    AMD R5 430 2GB
    Sound Card
    Onboard
    Monitor(s) Displays
    ASUS 24"
    Screen Resolution
    1080p
    Hard Drives
    1TB|750GB USB, 3 SSDs 2 240GB 1 128GB, 750GB HDD
    PSU
    650WATT Rosewill
    Case
    Rosewill with side Window
    Cooling
    5 Fans and a big HSK for cpu
    Keyboard
    Rosewill RGB
    Mouse
    Rosewill RGB
    Internet Speed
    AT&T 150MB DL\UP
    Browser
    FireFox
    Antivirus
    Defender
    Other Info
    I'm lucky to even be here after 6yrs from my car accident
  • Operating System
    WiN10 LTSC
    Computer type
    Laptop
    Manufacturer/Model
    Hp 8460p
    CPU
    i7 2670QM 2.20GHZ
    Motherboard
    Hp 161C
    Memory
    8GB (2X4GB) DUAL Channel
    Graphics card(s)
    Intel HD Graphics 3000
    Sound Card
    Intel high Def (basically onboard)
    Screen Resolution
    1366x768
    Hard Drives
    OS 128GB l Storage (caddy) 320GB
    PSU
    AC (IDK the watts)
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    A USB 3.0 in the Express Card Slot
PC is a
HP Z440 Base model 32GB Ram

Do you mean connect an external DVD DRIVE USB??? I WILL TRY SOON - I have a USB external BD-R Burner
 

My Computer

System One

  • OS
    w11
New Update

I connected External USB 3 BD-R/DVDRW/DVDRDL/CDRW And seems OK --- but Internal DVDRW/CDRW Drives STILL NOT SEEM

Well,...?

Screenshot 2022-08-20 214221--external BD-R drive OK.jpg
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    hp z440
    CPU
    XEON 4-core
    Memory
    32GB
    Graphics Card(s)
    Quadro 2200
    Monitor(s) Displays
    LG 4K
    Screen Resolution
    4K

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