DVD RW Drives Not seen in w11pro

developerlse · Jul 2, 2022

DVD RW Drives Not seen in w11pro
Applied Required & Optional updates

Restarted but same

Is a dual boot system w10pro + w11pro
well?

jvickers · Jul 2, 2022

Can we assume that you can see the DVD-RW drives in Windows 10? Perhaps it's a driver issue, then. See if you can locate either a new or legacy driver for the drive in question and install it.

Try3 · Jul 2, 2022

If you mean that it is detected & shown in Windows 10 then I suggest you compare the Device manager entries in both OS in the hope of identifying a missing Windows 11 driver.

Denis

developerlse · Jul 2, 2022

yes in w10pro all OK, seem ok...

My w11pro system is a hp z440 workstation...

The processor does Not support w11pro but installed w11pro by unsupported solutions that exist on the internet

===

well...?

Bastet · Jul 3, 2022

Try the suggestions here:

Your CD or DVD drive is not recognized by Windows or other programs - Microsoft Support

This article describes a problem with CD or DVD drives not work, or is missing, or not recognized after installing or uninstalling programs.

support.microsoft.com

Try this too:
Right click Start>Run & type regedit & click enter, find HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Click on this folder - {4D36E965-E325-11CE-BFC1-08002BE10318} & under the right-hand pane right click on UpperFilters & choose delete. If the filter is named UpperFilters.bak then please do not delete this.
If there is no UpperFilters entry then proceed to delete the LowerFilters entry.
Close regedit & reboot your PC.

If this doesn’t work try this fix by Kapil Arya:

Try these steps:

1. Open the Command Prompt with administrative privileges.

2. Type the following command and hit Enter key:

reg.exe add “HKLM\System\CurrentControlSet\Services\atapi\Controller0” /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

3. Exit the Command Prompt and reboot. Insert a disk to test and the optical or DVD drive should be visible now.

Superfly · Jul 3, 2022

Bastet said:
Try the suggestions here:

Your CD or DVD drive is not recognized by Windows or other programs - Microsoft Support

This article describes a problem with CD or DVD drives not work, or is missing, or not recognized after installing or uninstalling programs.

support.microsoft.com

Try this too:
Right click Start>Run & type regedit & click enter, find HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Click on this folder - {4D36E965-E325-11CE-BFC1-08002BE10318} & under the right-hand pane right click on UpperFilters & choose delete. If the filter is named UpperFilters.bak then please do not delete this.
If there is no UpperFilters entry then proceed to delete the LowerFilters entry.
Close regedit & reboot your PC.

If this doesn’t work try this fix by Kapil Arya:

Try these steps:

1. Open the Command Prompt with administrative privileges.

2. Type the following command and hit Enter key:

reg.exe add “HKLM\System\CurrentControlSet\Services\atapi\Controller0” /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

3. Exit the Command Prompt and reboot. Insert a disk to test and the optical or DVD drive should be visible now.

I'm pretty sure it's not Win 11 - I installed Win 11 on a lot older PC and my DVD works fine - in fact I had to burn a DVD to update the bios ..

Almost certainly a driver issue - (as an aside I'm having issues on the T61 with an SSD not being recognised in the bios)

glasskuter · Jul 3, 2022

It has nothing to do with your dvd drive, but I'm curious to know why you haven't installed your raid driver. That would be Intel IRST.

developerlse · Jul 3, 2022

tried ALL above but,

No result

see shots below

well...?

Bastet · Jul 3, 2022

Have you restarted the pc?

developerlse · Jul 3, 2022

BrianInEngland · Jul 4, 2022

developerlse said:
tried ALL above but,

No result

see shots below

well...?

View attachment 32990

View attachment 32989

View attachment 32988

View attachment 32987

Is this a USB DVD drive?

developerlse · Jul 4, 2022

No are two SATA 3 internal DVD-R/DL Drives, and work in w10pro but do NOT seem in w11pro

developerlse · Jul 4, 2022

dual boot w10pro/w11pro

jimbo45 · Jul 4, 2022

@developerlse

For Non USB type -- see if Bios recognises those as Disks in W11 boot, or see if any drivers from W10 can be used on W11.

For USB types - no prob.

No problem here (on Windows 11 25151 pre_release build) Samsung portable USB Multi format DVD drive - old one USB 2 but works perfectly.

Windows rel

Cheers
jimbo

developerlse · Aug 15, 2022

WENT INSTALL Intel DRIVER
SEE

Redirecting

but getting errors...

Intel® Rapid Storage Technology (Intel® RST) User Interface and Driver

The Intel® Rapid Storage Technology (Intel® RST) Driver (16.8.4.1011) supports the configuration and enabling of system acceleration with Intel® Optane™ Memory and maintenance of RAID 0/1/5/10.

www.intel.ca

Available Downloads

DownloadSetupRST.exe

Windows 8 family*, Windows 10 Family*, Windows Server 2016 family*
Size: 21 MB
SHA1: 1F53BD47BDC9D8C54AC7B9B1652C41CD1AA59F42

glasskuter · Aug 15, 2022

We know absolutely nothing about your hardware as you have not completed your system specs in your profile. It would be helpful if we knew what you're working with here. If it is a brand computer what is the make/model/cpu. If it is a home built computer what is motherboard/cpu/etc

You say you are getting errors on your raid driver but I found your post on MS forum with a screenshot that the raid driver would not install because your platform is not supported.

Yet in screenshot in post 8 above under storage controllers it appears you do have IRST installed. Granted, the raid controller should have nothing to do with optical drives, but we do not know enough about your system to even guess how it is seeing your hardware. For the unidentified device, under 'other devices' right click on the unidentified raid controller-select properties-details tab-There should be PCI/Ven info there. What is it?

In your Windows 11 install, did you install your own drivers or did you let Windows update install them.?

As far as any registry entries pertaining to your optical drives, they should be the same in 11 as they are in 10 since the dvd drives are working in 10.

WAI · Aug 15, 2022

Yes best thing I'd do is install Driver Booster and only see for *Missing driver or a unknown title one and that's your DVD drive

developerlse · Aug 19, 2022

PC is a
HP Z440 Base model 32GB Ram

Do you mean connect an external DVD DRIVE USB??? I WILL TRY SOON - I have a USB external BD-R Burner

lsepolis123 · Aug 20, 2022

New Update

I connected External USB 3 BD-R/DVDRW/DVDRDL/CDRW And seems OK --- but Internal DVDRW/CDRW Drives STILL NOT SEEM

Well,...?

Screenshot 2022-08-20 214221--external BD-R drive OK.jpg

DVD RW Drives Not seen in w11pro

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