Edge crashing with Prime Video


BrianInEngland

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570
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Windows 11 Pro 22H2 (RP channel)
Clean install of Windows 11. Every time I go to the Prime Video page on Amazon, the browser crashes to desktop. This is on the latest Stable build of Edge 103.0.1264.44. No errors, nothing in Event viewer.

I also have Edge Dev installed, Prime Video is fine on there. Also Edge Beta just installed, working there too. Exact same version as Edge Stable 🤔
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Pro 22H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte
    CPU
    AMD Ryzen 5900X 12-core
    Motherboard
    X570 Aorus Xtreme
    Memory
    32GB Corsair Platinum RGB 3600MHz
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 980 Pro 2TB
    Samsung 970 Pro Plus 1TB
    Samsung 970 Pro 1TB
    Samsung T7 Touch 1TB
    PSU
    Asus ROG Strix 1000W
    Case
    Corsair D750 Airflow
    Cooling
    Noctua NH-D15S
    Keyboard
    Logitech G810
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    500Mb/sec
    Browser
    Microsoft Edge

Tekkie Boy

A member
Member
Local time
10:27 AM
Posts
73
OS
Win 11
I tested it here.

The amazon.co.uk and amazon.de Prime Video site runs without crashing on Edge Stable Version 103.0.1264.44.
 

My Computer

System One

  • OS
    Win 11

BrianInEngland

Well-known member
Member
VIP
Thread Starter
Local time
9:27 AM
Posts
570
OS
Windows 11 Pro 22H2 (RP channel)
I tested it here.

The amazon.co.uk and amazon.de Prime Video site runs without crashing on Edge Stable Version 103.0.1264.44.
OK I fixed it. I keep the browser cache on a separate drive, using a junction to User Data in the Edge folder. When I clean installed yesterday something got mixed up because I ended up with two user profiles. Completely deleting the browser cache and signing in/syncing again fixed it. Only one profile now, and Prime video works 👍
 

My Computer

System One

  • OS
    Windows 11 Pro 22H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte
    CPU
    AMD Ryzen 5900X 12-core
    Motherboard
    X570 Aorus Xtreme
    Memory
    32GB Corsair Platinum RGB 3600MHz
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 980 Pro 2TB
    Samsung 970 Pro Plus 1TB
    Samsung 970 Pro 1TB
    Samsung T7 Touch 1TB
    PSU
    Asus ROG Strix 1000W
    Case
    Corsair D750 Airflow
    Cooling
    Noctua NH-D15S
    Keyboard
    Logitech G810
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    500Mb/sec
    Browser
    Microsoft Edge

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