Solved Event 162 error followed by event 41 critical error a few seconds later which results in BSOD

Pc specs: i9 13900k, asus rog Maximus z790 hero, thermal take 1200, Samsung 990 nvme, 4x16 ddr5 Corsair vengeance 6000MHz, and a 4090 msi suprim x



I’m getting event 162 error followed by the critical error event 41 a few seconds later which results in a bsod.

Happens everytime I got my pc on. Whether it’s 10 minutes after boot, or 3 hours after boot.

I’ve repaired windows and also I’ve updated all drivers, windows updates, armory crate updates, & nvidia drivers. I’ve done the sfc scannow and repaired the files that was corrupted. I’ve made sure xmp was disabled. And I’m still getting a blue screen of death (event 162 error and event 41 critical) .

So next thing I did was the memtest in the bios. And it came back as event 1102 and 1202 which said “ The Windows Memory Diagnostic tested the computer's memory and detected hardware errors. To identify and repair these problems, contact the computer manufacturer”. I’ve got 4 x 16gb Corsair vengeance 6000MHz….



Has anyone had these issues and found a fix? Is it my ram? Or is it windows?

Have you tried running just one stick of ram to see if crashes still occur?

I haven’t, because it’s so random. Sometimes I can get through a whole session without this happening and other times it happens in 10 mins after boot.
And sorry, I accidentally left out this information above..
I did the initial memtest before I disabled xmp, and it gave me the errors above, and I did another memtest with xmp disabled about an hour ago and it said no issues detected… but as i said I’m still having the bsod issues I described.

Is the ram you purchased in the motherboard QVL list on the Asus motherboard subsite?
And if so does is say that 4 sticks of the ram you have should work.

So I looked on the list on asus. And it says that my ram is supported. It’s the first picture. But it only has 2x16 on it @6000 MHz. The second picture shows the only 2 Corsair options that have 4x16 which are 5600 MHz..

does this mean I can’t use 4x16 6000MHz even if I don’t run xmp to make it 6000MHz?

The event 41 kernel power means that there is something happened unexpectedly that blocked Windows from turning off properly, and there is a message saying that “The system has rebooted without cleanly shutting down first. Here's why Kernel Power Error 41 happens and how to fix it.

It means it isn't supported and may not work.
Try one stick on its own (check the mobo manual for which slot to use, usually A2)

UPDATE
From ROG MAXIMUS Z790 HERO | ROG MAXIMUS Z790 HERO | Gaming Motherboards｜ROG - Republic of Gamers｜ROG Global

The highlighted end column refers to how many sticks of ram are supported for your board.

Marcus Vinicus said:

It means it isn't supported and may not work.
Try one stick on its own (check the mobo manual for which slot to use, usually A2)

Click to expand...

Ok! I’ll try that. And imma leave my pc on while not using it, and if I don’t have any crashes, I’m going to assume that’s the issue. And if that’s the issue. Then I guess I can buy the 4x16 5600MHz that I showed in the picture? or a different 2x32gb that’s on the list?

FreeBooter said:

The event 41 kernel power means that there is something happened unexpectedly that blocked Windows from turning off properly, and there is a message saying that “The system has rebooted without cleanly shutting down first. Here's why Kernel Power Error 41 happens and how to fix it.

Click to expand...

Yea I’ve already done memtest and sfc /scannow etc. and it didn’t fix it unf.

Been through something very similar with my new Z790 - 19 13900k build. Had faulty ram.
Other specialists here can help with analysis of BSODs

There could be lots of reason for error 41 i can see you did not watch the video from start here is where i list some of the reasons.

Marcus Vinicus said:

Been through something very similar with my new Z790 - 19 13900k build. Had faulty ram.
Other specialists here can help with analysis of BSODs

Click to expand...

Thanks! Well seee if taking out 2 sticks works. And if that’s the case I’ll just return these and get new ones. Only time will tell if it persists

FreeBooter said:

There could be lots of reason for error 41 i can see you did not watch the video from start here is where i list some of the reasons.

Click to expand...

My psu is 1200w, it’s overkill for my build. It’s not in eco mode.
I don’t hear any noise from hdds. The OS is on an m2 nvme. I don’t hear any abnormal noises from anything else.

My cpu isn’t Overclocked. Its base. Gpu is out of the box clocked.

I ran memory test. With xmp enabled and it said the errors I mentioned above 1102 and 1202.

Then I turned xmp off and ran the test again and it said no issues found.

The bios is updated to latest bios!

I’ve already ran sfc /scannow and it found corrupted files and I repaired the files.

Faulty PSU can also cause this problem.

@moondog54

It would be helpful if you were able to from inside your profile here at Eleven forum fill in the details of your PC so it shows up under My Computer at the end of your posts.

Thanks

Marcus Vinicus said:

@moondog54

It would be helpful if you were able to from inside your profile here at Eleven forum fill in the details of your PC so it shows up under My Computer at the end of your posts.

Thanks

Click to expand...

Ok, first time using this forum. But I updated it!

FreeBooter said:

Faulty PSU can also cause this problem.

Click to expand...

Is there anyway to tell if this is the issue? Other than trying a new psu?

Please see posting instructions.

moondog54 said:

Is there anyway to tell if this is the issue? Other than trying a new psu?

Click to expand...

You can use multimeter to test PSU.


I suggest you follow @zbook instructions.

zbook said:

Please see posting instructions.

Click to expand...

I’m sorry, I’m not sure what you mean about posting instructions!?