External SSD can't initialize "the request failed due to a fatal device hardware error"


vesh88

New member
Local time
2:50 PM
Posts
13
OS
Windows 11
Got an M.2 NVME SSD drive I put into an enclosure adaptor to connect to pc via usb

It shows on disk management "Disk 1 unknown not initialized" but when I right click and initialize, I then get the message "the request failed due to a fatal device hardware error"
Googling around, it seems like initializing a disk can fix this error, but this error appears when I am trying to initialize it.
It isn't recognised in My PC, I assume because it is not yet formatted

This is the enclosure I'm using Simplecom SE509 NVMe (M Key) M.2 SSD to USB 3.2 Gen 2 USB-C 10Gbps Enclosure - External Enclosure - Storage and Docking
And this is the SSD I have in it Crucial P2 1TB PCIe M.2 2280SS SSD | CT1000P2SSD8 | Crucial.com
dsk.png
 
Last edited:

My Computer

System One

  • OS
    Windows 11

spapakons

Well-known member
Power User
Local time
7:50 AM
Posts
939
Location
Athens
OS
Windows 11 Pro 21H2 64-bit (build 22000.856)
This indicates that either the adapter doesn't work as expected, so Windows cannot access the disk properly, or the disk is faulty. Have you tested the disk on another computer? If it is under Warranty, you could return to the shop and ask the Service Department to test it and replace it. The same with the adapter. I would also try to do it in command prompt with Diskpart, but most likely it will also fail and I would not recommend it because you could easily make a mistake and delete your Windows disk instead.

Should you are brave enough to take the risk, right click on the Start button, select Windows Terminal as Administrator and try this code:

diskpart
list disk
select disk 1
clean
create partition primary

The first line loads Diskpart. The second lists all hard disks. The third selects disk 1 (which according to your screenshot is the disk you want). The fourth line wipes any data on disk, like you first bought it. The fifth line creates a single partition on the whole disk. You can then go to Disk Manager again and check your results.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 64-bit (build 22000.856)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v21H2 (build 22000.856)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Stock Intel CPU Fan, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
Top Bottom