Solved File Explorer hangs


Graulges

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Windows 11 24H2 26100.3037
As per title when I open file explorer it hangs for about 30 seconds or so with only the downloads folder showing then suddenly fills as it should and works fine. The not responding message appears but I'm unable to take a screen shot while it is there. It's the only real problem I've had since up grading to windows 11 I'm on 22000.778.
1656748068907.png
 

My Computer

System One

  • OS
    Windows 11 24H2 26100.3037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 5 7600
    Motherboard
    Gigabyte B650M Aorus Elite AX Ice
    Memory
    32 Gb DDR5 6000Hz Corsair Vengeance
    Graphics Card(s)
    Sapphire Pulse RX 7600
    Sound Card
    Internal Realtek
    Monitor(s) Displays
    Dell U2312HM + Dell U2412M
    Screen Resolution
    1920x1200 Dell U2412M 1920x1080 Dell U2312HM
    Hard Drives
    WD Black SN 770 1Tb; SanDisk SDSSDA240G ; Seagate 2Tb HDD
    PSU
    MSI MAG A750GL
    Case
    Enermax Marbleshell MS21
    Cooling
    Thermaltake Peerless Assassin 120 White ARGB, 3 x 120 intake, 1 x 120 exhaust
    Keyboard
    Aukey KM-G12
    Mouse
    Logitech M510 Wireless
    Internet Speed
    400 Mbs up & down
    Browser
    Brave / Edge
    Antivirus
    Windows / Malwarebytes

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Thank you for that. I disabled easustodo shell extensions and file explorer went back to normal. I later re-enabled and it is still working fine.
 

My Computer

System One

  • OS
    Windows 11 24H2 26100.3037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 5 7600
    Motherboard
    Gigabyte B650M Aorus Elite AX Ice
    Memory
    32 Gb DDR5 6000Hz Corsair Vengeance
    Graphics Card(s)
    Sapphire Pulse RX 7600
    Sound Card
    Internal Realtek
    Monitor(s) Displays
    Dell U2312HM + Dell U2412M
    Screen Resolution
    1920x1200 Dell U2412M 1920x1080 Dell U2312HM
    Hard Drives
    WD Black SN 770 1Tb; SanDisk SDSSDA240G ; Seagate 2Tb HDD
    PSU
    MSI MAG A750GL
    Case
    Enermax Marbleshell MS21
    Cooling
    Thermaltake Peerless Assassin 120 White ARGB, 3 x 120 intake, 1 x 120 exhaust
    Keyboard
    Aukey KM-G12
    Mouse
    Logitech M510 Wireless
    Internet Speed
    400 Mbs up & down
    Browser
    Brave / Edge
    Antivirus
    Windows / Malwarebytes
Spoke too soon, problem's back. A bit more shell extension exploring to do.
 

My Computer

System One

  • OS
    Windows 11 24H2 26100.3037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 5 7600
    Motherboard
    Gigabyte B650M Aorus Elite AX Ice
    Memory
    32 Gb DDR5 6000Hz Corsair Vengeance
    Graphics Card(s)
    Sapphire Pulse RX 7600
    Sound Card
    Internal Realtek
    Monitor(s) Displays
    Dell U2312HM + Dell U2412M
    Screen Resolution
    1920x1200 Dell U2412M 1920x1080 Dell U2312HM
    Hard Drives
    WD Black SN 770 1Tb; SanDisk SDSSDA240G ; Seagate 2Tb HDD
    PSU
    MSI MAG A750GL
    Case
    Enermax Marbleshell MS21
    Cooling
    Thermaltake Peerless Assassin 120 White ARGB, 3 x 120 intake, 1 x 120 exhaust
    Keyboard
    Aukey KM-G12
    Mouse
    Logitech M510 Wireless
    Internet Speed
    400 Mbs up & down
    Browser
    Brave / Edge
    Antivirus
    Windows / Malwarebytes

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware M18 R1
    CPU
    13th Gen Core i9 13900HX
    Memory
    32GB DDR5 @4800MHz 2x16GB
    Graphics Card(s)
    Geforce RTX 4090HX 16GB
    Sound Card
    Nvidia HD / Realtek ALC3254
    Monitor(s) Displays
    18" QHD+
    Screen Resolution
    25660 X 1600
    Hard Drives
    C: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    D: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    Case
    Dark Metallic Moon
    Keyboard
    Alienware M Series per-key AlienFX RGB
    Mouse
    Alienware AW610M
    Browser
    Chrome and Firefox
    Antivirus
    Norton
    Other Info
    Killer E3000 Ethernet Controller
    Killer Killer AX1690 Wi-Fi Network Adaptor Wi-Fi 6E
    Bluetooth 5.2
    Alienware Z01G Graphic Amplifier
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen i-9 10900 K
    Memory
    32Gb Dual Channel DDR4 @ 8843MHz
    Graphics card(s)
    Nvidia RTX 2080 Super
    Sound Card
    Nvidia
    Screen Resolution
    1920 x 1080
    Hard Drives
    Hard Drive C: Samsung 2TB SSD PM981a NVMe
    Hard Drive D:Samsung 2TB SSD 970 EVO Plus
    Mouse
    Alienware 610M
    Browser
    Chrome
    Antivirus
    Norton
I have the following issue with Explorer during deep searching for a file name while opening a Notepad text file or something else: Explorer crashes (see atached)

Someone recommends deleting the cache in Registry, I have not tried this:

"Basically you need to clear the cache that explorer is looking at when loading something like frequently used locations.
In regsitry under: Computer\HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell
- Backup that hive
- Delete de subfolders BAGMRU and BAG
- Restart
- Fixed."

I read on another forum that the Text Font size should be left at default (100%), mine is at 125% (see attached) and that may cause my File Explorer hanging. I can't read File Explorer on my 16" TN (220 nits) screen with the default font size, too small and grey. The hanging only occurs when I click on something during a search with explorer, when I just wait it will complete searches OK.
 

Attachments

Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Home 24H2 build: 26100.3194
    Computer type
    Laptop
    Manufacturer/Model
    Acer Predator PHN16-71-50JG
    CPU
    Intel i5-13500HX 2500 Mhz, 14 cores, 20 l. processors
    Motherboard
    RPL, Compass RTX, V1.18
    Memory
    16 GB DDR5-4800MT/s in Dual Channel mode
    Graphics Card(s)
    Intel UHD + NVIDIA GeForce RTX 4050
    Sound Card
    RealTek + Intel Smart Sound and Nvidia HD Audio
    Monitor(s) Displays
    IPS 16", AR16:10,
    Screen Resolution
    1920x1200x165Hz
    Hard Drives
    SK Hynix 512GB PCIe NVMe Gen4x4 M.2 2280 SSD
    PSU
    Power adapter Delta 230W, 4-cell 90 Wh Li-Ion battery
    Case
    Polycarbonate with a metal panel lid
    Cooling
    2 fans
    Keyboard
    US RGB white keys
    Mouse
    Precision Trackpad
    Internet Speed
    15 Mb/s
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    BIOS: Insyde Software 5.44.1.18 dated: 21/8/2024
    Wi-Fi 6 AX 1650i, Gigabit Ethernet, Network (RJ-45) port
  • Operating System
    Windows 11 Home 24H2 build 26100.3194
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook K3502Z S15 15" OLED
    CPU
    Intel 12th Gen. i7 12700H, 14 cores, 2.3 GHz (24M Cache, up to 4.7 GHz, 6P+8E cores)
    Motherboard
    Alder Lake-H, 1700-4700 MHz clock rate
    Memory
    8GB LPDDR4 on board + 8GB LPDDR4 3200 MHz in Dual Channel.
    Graphics card(s)
    Intel Iris Xe supports up to 4096 x 2304 @ 120Hz
    Sound Card
    Harman Kardon - DTS
    Monitor(s) Displays
    OLED 15.6inch 2.8K (2880 x 1620)
    Screen Resolution
    16:9 aspect ratio 0.2ms response time 120Hz refresh rate, 550nits
    Hard Drives
    512GB M.2 NVMe Gen4 PCIe 4.0 SSD, Micron_2450_MTFDKBA512TFK
    PSU
    90-Watt USB charger (Thunderbolt4)
    Case
    Metal lid, plastic case
    Cooling
    1 fan
    Mouse
    Precision Trackpad
    Keyboard
    With adjustable backlight
    Internet Speed
    ISP provides 15 mb/s WIFI LTE (4G), laptop WIFI 6 adapter.
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    BIOS American Megatrends International, LLC. 10.1.2.312, 13/03/2024. Network adapter: Intel Wi-Fi 6E AX211 160 MHz

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