Solved File Explorer hangs


Graulges

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As per title when I open file explorer it hangs for about 30 seconds or so with only the downloads folder showing then suddenly fills as it should and works fine. The not responding message appears but I'm unable to take a screen shot while it is there. It's the only real problem I've had since up grading to windows 11 I'm on 22000.778.
1656748068907.png
 

My Computer

System One

  • OS
    Windows 11 Pro 22H2 22635.3790
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 5 Pro 4650G
    Motherboard
    Gigabyte B550M DS3H
    Memory
    16 Gb DDR4 3200 Corsaire Vengeance
    Graphics Card(s)
    On CPU: Radeon Vega 7
    Sound Card
    Creative Sound Blaster X-Fi Surround 5.1 Pro USB
    Monitor(s) Displays
    Dell U2312HM + Dell U2412M
    Screen Resolution
    1920x1200 Dell U2412M 1920x1080 Dell U2312HM
    Hard Drives
    Crucial CT250P2SSD8 System; Sandisk SDSSDA240G Apps; Seagate 2Tb HDD Data
    PSU
    Corsair Bronze 550W
    Case
    No idea, got it from my son
    Cooling
    standard
    Keyboard
    Aukey KM-G12
    Mouse
    Micrsoft bluetooth
    Internet Speed
    3.7 Mbs
    Browser
    Brave / Edge
    Antivirus
    Windows / Malwarebytes

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Thank you for that. I disabled easustodo shell extensions and file explorer went back to normal. I later re-enabled and it is still working fine.
 

My Computer

System One

  • OS
    Windows 11 Pro 22H2 22635.3790
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 5 Pro 4650G
    Motherboard
    Gigabyte B550M DS3H
    Memory
    16 Gb DDR4 3200 Corsaire Vengeance
    Graphics Card(s)
    On CPU: Radeon Vega 7
    Sound Card
    Creative Sound Blaster X-Fi Surround 5.1 Pro USB
    Monitor(s) Displays
    Dell U2312HM + Dell U2412M
    Screen Resolution
    1920x1200 Dell U2412M 1920x1080 Dell U2312HM
    Hard Drives
    Crucial CT250P2SSD8 System; Sandisk SDSSDA240G Apps; Seagate 2Tb HDD Data
    PSU
    Corsair Bronze 550W
    Case
    No idea, got it from my son
    Cooling
    standard
    Keyboard
    Aukey KM-G12
    Mouse
    Micrsoft bluetooth
    Internet Speed
    3.7 Mbs
    Browser
    Brave / Edge
    Antivirus
    Windows / Malwarebytes
Spoke too soon, problem's back. A bit more shell extension exploring to do.
 

My Computer

System One

  • OS
    Windows 11 Pro 22H2 22635.3790
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 5 Pro 4650G
    Motherboard
    Gigabyte B550M DS3H
    Memory
    16 Gb DDR4 3200 Corsaire Vengeance
    Graphics Card(s)
    On CPU: Radeon Vega 7
    Sound Card
    Creative Sound Blaster X-Fi Surround 5.1 Pro USB
    Monitor(s) Displays
    Dell U2312HM + Dell U2412M
    Screen Resolution
    1920x1200 Dell U2412M 1920x1080 Dell U2312HM
    Hard Drives
    Crucial CT250P2SSD8 System; Sandisk SDSSDA240G Apps; Seagate 2Tb HDD Data
    PSU
    Corsair Bronze 550W
    Case
    No idea, got it from my son
    Cooling
    standard
    Keyboard
    Aukey KM-G12
    Mouse
    Micrsoft bluetooth
    Internet Speed
    3.7 Mbs
    Browser
    Brave / Edge
    Antivirus
    Windows / Malwarebytes

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware M18 R1
    CPU
    13th Gen Core i9 13900HX
    Memory
    32GB DDR5 @4800MHz 2x16GB
    Graphics Card(s)
    Geforce RTX 4090HX 16GB
    Sound Card
    Nvidia HD / Realtek ALC3254
    Monitor(s) Displays
    18" QHD+
    Screen Resolution
    25660 X 1600
    Hard Drives
    C: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    D: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    Case
    Dark Metallic Moon
    Keyboard
    Alienware M Series per-key AlienFX RGB
    Mouse
    Alienware AW610M
    Browser
    Chrome and Firefox
    Antivirus
    Norton
    Other Info
    Killer E3000 Ethernet Controller
    Killer Killer AX1690 Wi-Fi Network Adaptor Wi-Fi 6E
    Bluetooth 5.2
    Alienware Z01G Graphic Amplifier
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen i-9 10900 K
    Memory
    32Gb Dual Channel DDR4 @ 8843MHz
    Graphics card(s)
    Nvidia RTX 2080 Super
    Sound Card
    Nvidia
    Screen Resolution
    1920 x 1080
    Hard Drives
    Hard Drive C: Samsung 2TB SSD PM981a NVMe
    Hard Drive D:Samsung 2TB SSD 970 EVO Plus
    Mouse
    Alienware 610M
    Browser
    Chrome
    Antivirus
    Norton
I have the following issue with Explorer during deep searching for a file name while opening a Notepad text file or something else: Explorer crashes (see atached)

Someone recommends deleting the cache in Registry, I have not tried this:

"Basically you need to clear the cache that explorer is looking at when loading something like frequently used locations.
In regsitry under: Computer\HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell
- Backup that hive
- Delete de subfolders BAGMRU and BAG
- Restart
- Fixed."

I read on another forum that the Text Font size should be left at default (100%), mine is at 125% (see attached) and that may cause my File Explorer hanging. I can't read File Explorer on my 16" TN (220 nits) screen with the default font size, too small and grey. The hanging only occurs when I click on something during a search with explorer, when I just wait it will complete searches OK.
 

Attachments

  • Explorer problem report.txt
    1.1 KB · Views: 1
  • Text font size.jpg
    Text font size.jpg
    27.9 KB · Views: 1
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Home 22H2 build: 22621.1928
    Computer type
    Laptop
    Manufacturer/Model
    Acer/Aspire5 515-54G-70AG
    CPU
    Intel i7-10510U CPU 1.8 GHZ
    Motherboard
    Intel Comet Lake-U PCH-LP Premium, firmware version 3.2
    Memory
    8 GB 1333.3 MHz Dual channel
    Graphics Card(s)
    Intel UHD + NVIDIA GeForce MX250
    Sound Card
    RealTek ALC255 chipset
    Monitor(s) Displays
    Full HD TN 16"
    Screen Resolution
    1920x1080 220 NITS
    Hard Drives
    SATA mechanical 1TB TOSHIBA HDWL110 X1UGPHELT 5600 rpm
    PSU
    Murata battery AP18C4k (31CP5/81/68) Li-Polymer Battery Pack, full capacity 46620 mWh 11.4V
    Case
    Polycarbonate with a metal panel lid
    Cooling
    1 fan
    Keyboard
    US
    Mouse
    Precision Trackpad
    Internet Speed
    15 mb/s
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    2022 Intel diplay driver: gfx_win_101.3413_101.2111.exe
  • Operating System
    Windows 11 Home 23H2 build 22631.3880
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook K3502Z S15 15" OLED
    CPU
    Intel 12th Gen. i7 12700H, 14 cores, 2.3 GHz (24M Cache, up to 4.7 GHz, 6P+8E cores)
    Motherboard
    Alder Lake-H, 1700-4700 MHz clock rate
    Memory
    8GB LPDDR4 on board + 8GB LPDDR4 3200 MHz in Dual Channel.
    Graphics card(s)
    Intel Iris Xe supports up to 4096 x 2304 @ 120Hz
    Sound Card
    Harman Kardon - DTS
    Monitor(s) Displays
    OLED 15.6inch 2.8K (2880 x 1620)
    Screen Resolution
    16:9 aspect ratio 0.2ms response time 120Hz refresh rate, 550nits
    Hard Drives
    512GB M.2 NVMe Gen4 PCIe 4.0 SSD, Micron_2450_MTFDKBA512TFK
    PSU
    90-Watt USB charger (Thunderbolt4)
    Case
    Metal lid, plastic case
    Cooling
    1 fan
    Mouse
    Precision Trackpad
    Keyboard
    With adjustable backlight
    Internet Speed
    ISP provides 15 mb/s WIFI LTE (4G), laptop WIFI 6 adapter.
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    BIOS American Megatrends International, LLC. 10.1.2.312, 13/03/2024. Network adapter: Intel Wi-Fi 6E AX211 160 MHz

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