Fingerprint reader and PCI Encryption/Decryption Controller error in Device Manager.


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CalypsoArt

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87
OS
Windows 11
Just wiped my working Win 10 desktop system and installed Win 11. My AuthenTec Eikon Mini USB fingerprint reader and PCI Encryption/Decryption Controller show errors in Device Manager. I guess a driver problem, but can't find drivers. I built this machine a year ago, and haven't had to deal with this before. Thoughts suggestions. all worked fine under Win 10.
 
Windows Build/Version
Win 11 Pro 10.0.22000

Attachments

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Ryzen 5600X
    Motherboard
    ROG STRIX B550-I
    Memory
    16GB 3200
    Graphics Card(s)
    GTX 1060 6GB
    Sound Card
    Onboard Realtek
    Monitor(s) Displays
    Dual Dell U3014
    Screen Resolution
    2560x1600
    Hard Drives
    Samsung EVO m.2 500GB x2
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Didn't WU find any drivers for it?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro - Windows 7 HP 64 - Lubuntu
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom build
    CPU
    i5 6600K - 800MHz to 4400MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Win 11
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    (4) -1 BX500 SSD - 128G for Windows 7 and Lubuntu
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500 Mb/s
    Browser
    Firefox 64
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Asus Q550LF
    CPU
    i7-4500U 800- 3000MHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs
    & 1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox 64

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Ryzen 5600X
    Motherboard
    ROG STRIX B550-I
    Memory
    16GB 3200
    Graphics Card(s)
    GTX 1060 6GB
    Sound Card
    Onboard Realtek
    Monitor(s) Displays
    Dual Dell U3014
    Screen Resolution
    2560x1600
    Hard Drives
    Samsung EVO m.2 500GB x2
Ok. So the ASUS Mobo driver have been updated and the PCI Encryption/Decryption Controller error has neen solved. However, the FP reader has not. I have a clone of the previous Win10 drive that worked. I wonder if the driver could be found on it somewhere. Don't know where to look.

Also found this file. It looks like the correct one, but it is a .CAB file. I don't know how to get windows to access it.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Ryzen 5600X
    Motherboard
    ROG STRIX B550-I
    Memory
    16GB 3200
    Graphics Card(s)
    GTX 1060 6GB
    Sound Card
    Onboard Realtek
    Monitor(s) Displays
    Dual Dell U3014
    Screen Resolution
    2560x1600
    Hard Drives
    Samsung EVO m.2 500GB x2

My Computer

System One

  • OS
    Windows 11 24H2 26100.4061
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 5 7600
    Motherboard
    Gigabyte B650M Aorus Elite AX Ice
    Memory
    32 Gb DDR5 6000Hz Corsair Vengeance
    Graphics Card(s)
    Sapphire Pulse RX 7600
    Sound Card
    Internal Realtek
    Monitor(s) Displays
    Dell U2312HM + Dell U2412M
    Screen Resolution
    1920x1200 Dell U2412M 1920x1080 Dell U2312HM
    Hard Drives
    WD Black SN 770 1Tb; SanDisk SDSSDA240G ; Seagate 2Tb HDD
    PSU
    MSI MAG A750GL
    Case
    Enermax Marbleshell MS21
    Cooling
    Thermaltake Peerless Assassin 120 White ARGB, 3 x 120 intake, 1 x 120 exhaust
    Keyboard
    Aukey KM-G12
    Mouse
    Logitech M510 Wireless
    Internet Speed
    400 Mbs up & down
    Browser
    Brave / Edge
    Antivirus
    Windows / Malwarebytes
Thanks for the info on installing from a .CAB file. However, Win11 has problems loading the .inf and it fails. I then tried a newer (2019) Elan USB fingerprint reader downloading drivers and it too failed. Both driver .cabs did not work. These readers work fine on WIN 10. I use fingerprint readers on all my machines. The other machines will not see W11, and rolling this one back is now a possibility.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Ryzen 5600X
    Motherboard
    ROG STRIX B550-I
    Memory
    16GB 3200
    Graphics Card(s)
    GTX 1060 6GB
    Sound Card
    Onboard Realtek
    Monitor(s) Displays
    Dual Dell U3014
    Screen Resolution
    2560x1600
    Hard Drives
    Samsung EVO m.2 500GB x2
In case others come across this thread, my Benss USB fingerprint reader has worked with 11. My Eikon and Elan do not as there are no compatible drivers. All work with Win 10.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Ryzen 5600X
    Motherboard
    ROG STRIX B550-I
    Memory
    16GB 3200
    Graphics Card(s)
    GTX 1060 6GB
    Sound Card
    Onboard Realtek
    Monitor(s) Displays
    Dual Dell U3014
    Screen Resolution
    2560x1600
    Hard Drives
    Samsung EVO m.2 500GB x2
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