Frequent and Varied BSODs


ThinkLess

Member
Local time
1:21 AM
Posts
6
OS
Windows 11
Hello,

I have an ongoing BSOD problem that has persisted with this PC build for over a year. Sometimes, I go a week without crashing. Sometimes, it crashes within seconds of booting into windows and logging in. A variety of errors have occurred, for example these:

IRQL_NOT_LESS_OR_EQUAL- Most Frequent
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
KMODE_EXCEPTION_NOT_HANDLED- Second most frequent
KERNEL_SECURITY_CHECK_FAILURE
SYSTEM_SERVICE_EXCEPTION
DPC_WATCHDOG_VIOLATION

What seems to cause it to crash more frequently is browsing the internet. It crashes way less often while playing a game. I have attempted the following:

Clean install of Windows 10 and 11, memtest86 on each stick of RAM with no errors, chkdsk with no errors, replaced the RAM, replaced the HDD, updated BIOS to latest version, swapped RAM into different slots. I have spent most of the time focused on drivers though as that seems to be the leading cause according to Google. I have installed the latest drivers from the motherboard manufacturer, and done a clean install where I grabbed the drivers individually from the vendors. I also did a clean install of windows and let windows update grab the drivers. I am doing no overclocking whatsoever, and do not have any overclocking utilities installed. I have not touched any voltage or speed settings in the BIOS.

Here is the log
 
Windows Build/Version
Windows 11

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600 6-Core Processor
    Motherboard
    B450 AORUS PRO WIFI-CF
    Memory
    2x16GB CORSAIR VENGEANCE LPX 3600MHZ DDR4
    Graphics Card(s)
    NVIDIA GeForce RTX 2060
    Screen Resolution
    1920X1080
    Hard Drives
    WDC WDS500G2B0A-00SM50
    PSU
    CORSAIR CV Series CV650
    Browser
    CHROME
    Antivirus
    WINDOWS
    Other Info
    ISSUE HAS PERSISTED ON BOTH WINDOWS 10 AND 11

zbook

Well-known member
Power User
VIP
Local time
1:21 AM
Posts
1,167
OS
Windows 10
There were five collected BSOD mini dump files.
One was corrupt.
Three of the four displayed misbehaving Nvidia GPU driver nvlddmkm.sys

The BIOS is out of date.

The log BSOD and live kernel bugchecks were:

133
141
1AA
D1
A
189
BE
7F
139


Please perform the following steps:


1) Uninstall the Nvidia GPU driver nvlddmkm.sys using Display Driver Uninstaller
Reinstall from the Nvidia website
Make sure the clean install box is checked and if available install the physx driver.



2) Run:
Post a share link into this thread.



3) Check the Motherboard version.
Upgrade the BIOS to the most up to date non-beta BIOS



4) Run Memtest86 for two tests of four passes (total eight passes)
Take pictures and post images or share links into this thread.
Memtest86 has a feature to create text reports.
If possible, include the text reports with the images in the share links.


5) For BSOD after performing the above steps post a new V2 into the newest post



Name NVIDIA GeForce RTX 2060
PNP Device ID PCI\VEN_10DE&DEV_1F08&SUBSYS_86F01043&REV_A1\4&1FC990D7&0&0019
Adapter Type NVIDIA GeForce RTX 2060, NVIDIA compatible
Adapter Description NVIDIA GeForce RTX 2060
Adapter RAM (1,048,576) bytes
Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_c43eff7079c4c90c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_c43eff7079c4c90c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_c43eff7079c4c90c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_c43eff7079c4c90c\nvldumdx.dll
Driver Version 31.0.15.1640
INF File oem2.inf (Section001 section)
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPIG.INF_AMD64_C43EFF7079C4C90C\NVLDDMKM.SYS (31.0.15.1640, 41.66 MB (43,683,808 bytes), 6/23/2022 2:59 PM)
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

ThinkLess

Member
Thread Starter
Local time
1:21 AM
Posts
6
OS
Windows 11
I have completed steps 1-3. Crashed several times in safe mode while using DDU, but eventually was able to complete it and restart twice. Installed Nvidia drivers with no network connection. Here is the latest V2 log as well. I will be running memtest a bit later.



Code:
 Microsoft Windows 11 Pro  Version 21H2 (OS Build 22000.739)
 
==================================================================

    Started on Mon 06/27/2022 at 16:25:25.47
    
        [SFC /ScanNow]
    
Beginning system scan.  This process will take some time.

Results:
 
Windows Resource Protection did not find any integrity violations.
 
==================================================================

    Started on Mon 06/27/2022 at 16:26:55.88

        [DISM /online /cleanup-image /ScanHealth]

Deployment Image Servicing and Management tool
Version: 10.0.22000.653

Image Version: 10.0.22000.739
 
No component store corruption detected.

The operation completed successfully.
 
==================================================================

    Started on Mon 06/27/2022 at 16:27:57.27

        [DISM /online /cleanup-image /RestoreHealth]

Deployment Image Servicing and Management tool
Version: 10.0.22000.653

Image Version: 10.0.22000.739
 
The restore operation completed successfully.

The operation completed successfully.
 
==================================================================

The second "SFC /ScanNow" was skipped, as the first output the following:

Windows Resource Protection did not find any integrity violations.
 
==================================================================

    Started on Mon 06/27/2022 at 16:28:42.34

        [ChkDsk /Scan] 
 
The type of the file system is NTFS.
 
Stage 1: Examining basic file system structure ...
916224 file records processed.                                                       
File verification completed.
Phase duration (File record verification): 6.86 seconds.
14797 large file records processed.                                   
Phase duration (Orphan file record recovery): 6.75 milliseconds.
0 bad file records processed.                                     
Phase duration (Bad file record checking): 0.04 milliseconds.
 
Stage 2: Examining file name linkage ...
324 reparse records processed.                                     
1120330 index entries processed.                                                       
Index verification completed.
Phase duration (Index verification): 11.47 seconds.
0 unindexed files scanned.                                       
Phase duration (Orphan reconnection): 776.07 milliseconds.
0 unindexed files recovered to lost and found.                   
Phase duration (Orphan recovery to lost and found): 0.10 milliseconds.
324 reparse records processed.                                     
Phase duration (Reparse point and Object ID verification): 3.12 milliseconds.
 
Stage 3: Examining security descriptors ...
Security descriptor verification completed.
Phase duration (Security descriptor verification): 36.28 milliseconds.
102054 data files processed.                                           
Phase duration (Data attribute verification): 0.04 milliseconds.
CHKDSK is verifying Usn Journal...
40052608 USN bytes processed.                                                           
Usn Journal verification completed.
Phase duration (USN journal verification): 208.79 milliseconds.

Windows has scanned the file system and found no problems.

No further action is required.
 
487686470 KB total disk space.
380366524 KB in 299511 files.
217604 KB in 102055 indexes.
0 KB in bad sectors.
1043286 KB in use by the system.
65536 KB occupied by the log file.
106059056 KB available on disk.
 
4096 bytes in each allocation unit.
121921617 total allocation units on disk.
26514764 allocation units available on disk.
Total duration: 19.37 seconds (19378 ms).
 
==================================================================
 
    Started on Mon 06/27/2022 at 16:29:08.83
 
AutoReboot   
 
TRUE       
 
==================================================================
 
        [Set AutoReboot = False]
 
Updating property(s) of '\\DESKTOP-L0ARUEK\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 11 Pro|C:\\WINDOWS|\\Device\\Harddisk0\\Partition3"'
Property(s) update successful.
==================================================================
 
AutoReboot   
 
FALSE       
 
==================================================================
 
DebugInfoType   
 
3             
 
==================================================================

        [Set DebugInfoType = 7]

Updating property(s) of '\\DESKTOP-L0ARUEK\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 11 Pro|C:\\WINDOWS|\\Device\\Harddisk0\\Partition3"'
Property(s) update successful.
==================================================================
 
DebugInfoType   
 
7             
 
==================================================================

        [WMIC PageFile list]

AllocatedBaseSize=2048
CurrentUsage=0
Description=C:\pagefile.sys
InstallDate=20211216182428.081537-360
Name=C:\pagefile.sys
PeakUsage=1
Status=
TempPageFile=FALSE
 
==================================================================
 
AutomaticManagedPagefile   
 
TRUE                     
 
==================================================================

        [Set AutomaticManagedPagefile = True]

Updating property(s) of '\\DESKTOP-L0ARUEK\ROOT\CIMV2:Win32_ComputerSystem.Name="DESKTOP-L0ARUEK"'
Property(s) update successful.
==================================================================
 
AutomaticManagedPagefile   
 
TRUE                     
 
==================================================================

        [BcdEdit /enum {badmemory}]

RAM Defects
-----------
identifier              {badmemory}
 
==================================================================

    Finished on Mon 06/27/2022 at 16:29:09.76
    It took 3 minutes and 44 seconds to complete the operations.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600 6-Core Processor
    Motherboard
    B450 AORUS PRO WIFI-CF
    Memory
    2x16GB CORSAIR VENGEANCE LPX 3600MHZ DDR4
    Graphics Card(s)
    NVIDIA GeForce RTX 2060
    Screen Resolution
    1920X1080
    Hard Drives
    WDC WDS500G2B0A-00SM50
    PSU
    CORSAIR CV Series CV650
    Browser
    CHROME
    Antivirus
    WINDOWS
    Other Info
    ISSUE HAS PERSISTED ON BOTH WINDOWS 10 AND 11

zbook

Well-known member
Power User
VIP
Local time
1:21 AM
Posts
1,167
OS
Windows 10
Tuneup plus results were good.
The startup and recovery system failure settings are optimal for witnessing BSOD and dump file creation.

BSOD while in safe mode is very typical of malfunctioning hardware.
There were five new BSOD and the debugging did not find any misbehaving drivers.

The next steps will depend on the two reports from the Memtest86 testing.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

ThinkLess

Member
Thread Starter
Local time
1:21 AM
Posts
6
OS
Windows 11
I am about to start memtest86. One thing that I have been told is that the power supply I'm using might not be sufficient for my graphics card and could cause unstable behavior. Is this possible?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600 6-Core Processor
    Motherboard
    B450 AORUS PRO WIFI-CF
    Memory
    2x16GB CORSAIR VENGEANCE LPX 3600MHZ DDR4
    Graphics Card(s)
    NVIDIA GeForce RTX 2060
    Screen Resolution
    1920X1080
    Hard Drives
    WDC WDS500G2B0A-00SM50
    PSU
    CORSAIR CV Series CV650
    Browser
    CHROME
    Antivirus
    WINDOWS
    Other Info
    ISSUE HAS PERSISTED ON BOTH WINDOWS 10 AND 11

zbook

Well-known member
Power User
VIP
Local time
1:21 AM
Posts
1,167
OS
Windows 10
Insufficient power can cause unexpected shutdowns and restarts.
They are typical of event 41 entries.
Many times these entries present as unexpected shutdowns and restarts without BSOD.

At a later time boot to the BIOS > post images for CPU voltages and frequency: 3.3, 5, and 12 voltages

There are stress tests that can be performed.
Often though they don't find the malfunctioning hardware.
Typically swap testing is required to rule in and / or rule out malfunctioning hardware.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

ThinkLess

Member
Thread Starter
Local time
1:21 AM
Posts
6
OS
Windows 11
Here's the result from the first 4 passes of memtest86. I'll do the next 4 passes overnight tonight.


Also, I swapped in a higher rated PSU and am still experiencing crashes
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600 6-Core Processor
    Motherboard
    B450 AORUS PRO WIFI-CF
    Memory
    2x16GB CORSAIR VENGEANCE LPX 3600MHZ DDR4
    Graphics Card(s)
    NVIDIA GeForce RTX 2060
    Screen Resolution
    1920X1080
    Hard Drives
    WDC WDS500G2B0A-00SM50
    PSU
    CORSAIR CV Series CV650
    Browser
    CHROME
    Antivirus
    WINDOWS
    Other Info
    ISSUE HAS PERSISTED ON BOTH WINDOWS 10 AND 11

zbook

Well-known member
Power User
VIP
Local time
1:21 AM
Posts
1,167
OS
Windows 10
Please check to see if the installed RAM is or is not on the Qualified Vendor List (QV).

The installed RAM modules (CMK32GX4M2D3600C18) were not seen on the Qualified Vendor List (QVL).



For testing purposes test RAM on the QVL.

Monitor computer stability using:
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

ThinkLess

Member
Thread Starter
Local time
1:21 AM
Posts
6
OS
Windows 11
I will do that. Side note, I've been running driver verifier with all drivers selected for an hour now. Watching videos and playing games simultaneously with no crashes. Obviously the performance has taken a hit, but it's working. Any thoughts?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600 6-Core Processor
    Motherboard
    B450 AORUS PRO WIFI-CF
    Memory
    2x16GB CORSAIR VENGEANCE LPX 3600MHZ DDR4
    Graphics Card(s)
    NVIDIA GeForce RTX 2060
    Screen Resolution
    1920X1080
    Hard Drives
    WDC WDS500G2B0A-00SM50
    PSU
    CORSAIR CV Series CV650
    Browser
    CHROME
    Antivirus
    WINDOWS
    Other Info
    ISSUE HAS PERSISTED ON BOTH WINDOWS 10 AND 11

zbook

Well-known member
Power User
VIP
Local time
1:21 AM
Posts
1,167
OS
Windows 10
Running WDV is useful for finding misbehaving drivers.

If there are no BSOD while running the tool then look for malfunctioning or incompatible hardware.


Post a new V2.

Open command prompt and type or copy and paste:
verifier /querysettings
Post a share link into this thread.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

ThinkLess

Member
Thread Starter
Local time
1:21 AM
Posts
6
OS
Windows 11

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600 6-Core Processor
    Motherboard
    B450 AORUS PRO WIFI-CF
    Memory
    2x16GB CORSAIR VENGEANCE LPX 3600MHZ DDR4
    Graphics Card(s)
    NVIDIA GeForce RTX 2060
    Screen Resolution
    1920X1080
    Hard Drives
    WDC WDS500G2B0A-00SM50
    PSU
    CORSAIR CV Series CV650
    Browser
    CHROME
    Antivirus
    WINDOWS
    Other Info
    ISSUE HAS PERSISTED ON BOTH WINDOWS 10 AND 11

zbook

Well-known member
Power User
VIP
Local time
1:21 AM
Posts
1,167
OS
Windows 10
Make a new restore point:


If there were no performance problems including very slow boot with the current WDV settings then modify the customized tests.

Select all customized settings except:
[ ] 0x00000004 Randomized low resources simulation.

Test all non-Microsoft drivers.
Test no Microsoft drivers.

If there is no immediate BSOD then open administrative command prompt and type or copy and paste:

verifier /querysettings

For any BSOD post a new V2.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

Latest Tutorials

Top Bottom