GroupMe login problems


esebm

Well-known member
Member
Local time
8:02 PM
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206
OS
win 11
Guys, I'm not sure if I can address GroupMe problems in this forum, sorry.
Having run Groupme as an app on my win 11, 25H2 desktop for years, my PC surprised when, about 3 weeks ago, it refused to open the app. Login failed. I contacted their chat bot several times but did not get any response that would solve the problem. I contacted the GroupMe tech support several times via email but nobody ever responded. I uninstalled and reinstalled the app, no dice. The new install, when opened, shows the login screen, asking for phone or email and pw without even giving me a chance to set anything up. I found out that MS has problems with GroupMe login but, after 3 weeks, one would think they would have found a solution. Has anyone any idea what could be done to get this app to log me in?
 

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Thanks for that link. However, I have done all those things several times over but nothing worked.
The most galling is that their support has not responded in weeks. not very nice support.
 

My Computer My Computer

At a glance

win 11Ryzen 5600G32 GB DDR4on board
OS
win 11
Computer type
PC/Desktop
Manufacturer/Model
Home build
CPU
Ryzen 5600G
Motherboard
B450 Tomahawk Max
Memory
32 GB DDR4
Graphics Card(s)
on board
Monitor(s) Displays
LG 27MR400
Screen Resolution
1280 x 1024
Hard Drives
SSD
Internet Speed
3MB/s
Browser
Opera
Antivirus
Windows
Just wanted to add something:
When I start the reinstalled Groupme version it opens immediately to the login screen, already populated with the earlier phone/email and PW.
Apparently, uninstalling the app does not get rid of certain files.
How can I find remnants and traces of the earlier install and delete them manually?
I need to get this thing going. It's a group I have started several years ago and it's really laughable that I can't get access but everybody else in the group.
Way to go, MS!
Btw, the last part of my previous post: "not very nice support" was expressed a bit more drastic, but it seems that some kind of censor has altered it. So much for free speech!
 

My Computer My Computer

At a glance

win 11Ryzen 5600G32 GB DDR4on board
OS
win 11
Computer type
PC/Desktop
Manufacturer/Model
Home build
CPU
Ryzen 5600G
Motherboard
B450 Tomahawk Max
Memory
32 GB DDR4
Graphics Card(s)
on board
Monitor(s) Displays
LG 27MR400
Screen Resolution
1280 x 1024
Hard Drives
SSD
Internet Speed
3MB/s
Browser
Opera
Antivirus
Windows
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