Have 2 copies of same drivers question?


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PA WOODCHUCK

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Windows 11
If admin could move to correct devices and drivers- sorry
Had same issue before going to 11.
drivers are for my canon printer and listed as:

canon printer
canon printer (copy 1)

Is it possible to remove the duplicate driver and if so how? Both work ok, but it's annoyance.

thanks
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell R11
    CPU
    i7-10700
    Memory
    32GB
    Graphics Card(s)
    GFORCE RTX 2070 SUPER
That is normal, my Canon is the same. Do not remove it, just make sure your printer points to the correct one, mine is copy1
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware M18 R1
    CPU
    13th Gen Core i9 13900HX
    Memory
    32GB DDR5 @4800MHz 2x16GB
    Graphics Card(s)
    Geforce RTX 4090HX 16GB
    Sound Card
    Nvidia HD / Realtek ALC3254
    Monitor(s) Displays
    18" QHD+
    Screen Resolution
    25660 X 1600
    Hard Drives
    C: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    D: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    Case
    Dark Metallic Moon
    Keyboard
    Alienware M Series per-key AlienFX RGB
    Mouse
    Alienware AW610M
    Browser
    Chrome and Firefox
    Antivirus
    Norton
    Other Info
    Killer E3000 Ethernet Controller
    Killer Killer AX1690 Wi-Fi Network Adaptor Wi-Fi 6E
    Bluetooth 5.2
    Alienware Z01G Graphic Amplifier
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen i-9 10900 K
    Memory
    32Gb Dual Channel DDR4 @ 8843MHz
    Graphics card(s)
    Nvidia RTX 2080 Super
    Sound Card
    Nvidia
    Screen Resolution
    1920 x 1080
    Hard Drives
    Hard Drive C: Samsung 2TB SSD PM981a NVMe
    Hard Drive D:Samsung 2TB SSD 970 EVO Plus
    Mouse
    Alienware 610M
    Browser
    Chrome
    Antivirus
    Norton
Where are these Canon drivers located? With W11 my MS5750 Canon printer will only print if it was switched on when I boot. So if I want to print after I've booted, and the printer wasn't switched on, I have to reboot.
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-build
    CPU
    Intel I3-10100
    Motherboard
    MSI H410M-PRO
    Memory
    16 GB
    Graphics Card(s)
    Nvidia GT 1030
    Sound Card
    Motherboard default
    Monitor(s) Displays
    Philips 27 inch
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung EVO 970 NVMe SSD 256 Gb
    Samsung QVO 870 SATA SSD 2 Tb
    PSU
    ATX 450W
    Keyboard
    Logitech
    Mouse
    Logitech Wireless
    Internet Speed
    930 Mb down / 120 Mb up
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    Microsoft Office 2021 Plus
  • Operating System
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-build
    CPU
    Intel i3-8100
    Motherboard
    Gigabyte Z370 D3
    Memory
    16 Gb
    Graphics card(s)
    Nvidia GT 720
    Sound Card
    Motherboard default
    Monitor(s) Displays
    Philips 27-inch
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 960 NVMe SSD 256 Gb
    Seagate 2 Tb HDD
    PSU
    ATX 450W
    Mouse
    Logitech Wireless
    Keyboard
    Microsoft
    Internet Speed
    930 Mb down / 120 Mb up
    Browser
    Edge
    Antivirus
    Windows Defender
That doesn't sound right, I found canon things in several locations mostly program data. I would try a repair or run the trouble shooter
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware M18 R1
    CPU
    13th Gen Core i9 13900HX
    Memory
    32GB DDR5 @4800MHz 2x16GB
    Graphics Card(s)
    Geforce RTX 4090HX 16GB
    Sound Card
    Nvidia HD / Realtek ALC3254
    Monitor(s) Displays
    18" QHD+
    Screen Resolution
    25660 X 1600
    Hard Drives
    C: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    D: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    Case
    Dark Metallic Moon
    Keyboard
    Alienware M Series per-key AlienFX RGB
    Mouse
    Alienware AW610M
    Browser
    Chrome and Firefox
    Antivirus
    Norton
    Other Info
    Killer E3000 Ethernet Controller
    Killer Killer AX1690 Wi-Fi Network Adaptor Wi-Fi 6E
    Bluetooth 5.2
    Alienware Z01G Graphic Amplifier
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen i-9 10900 K
    Memory
    32Gb Dual Channel DDR4 @ 8843MHz
    Graphics card(s)
    Nvidia RTX 2080 Super
    Sound Card
    Nvidia
    Screen Resolution
    1920 x 1080
    Hard Drives
    Hard Drive C: Samsung 2TB SSD PM981a NVMe
    Hard Drive D:Samsung 2TB SSD 970 EVO Plus
    Mouse
    Alienware 610M
    Browser
    Chrome
    Antivirus
    Norton
@PA WOODCHUCK If you did want to remove one (not recommended), I would think it would re-appear. Look in Settings > Bluetooth and devices > Printers and scanners and click remove but remember it is meant to be there
Screenshot 2021-12-26 144806.jpg
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware M18 R1
    CPU
    13th Gen Core i9 13900HX
    Memory
    32GB DDR5 @4800MHz 2x16GB
    Graphics Card(s)
    Geforce RTX 4090HX 16GB
    Sound Card
    Nvidia HD / Realtek ALC3254
    Monitor(s) Displays
    18" QHD+
    Screen Resolution
    25660 X 1600
    Hard Drives
    C: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    D: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    Case
    Dark Metallic Moon
    Keyboard
    Alienware M Series per-key AlienFX RGB
    Mouse
    Alienware AW610M
    Browser
    Chrome and Firefox
    Antivirus
    Norton
    Other Info
    Killer E3000 Ethernet Controller
    Killer Killer AX1690 Wi-Fi Network Adaptor Wi-Fi 6E
    Bluetooth 5.2
    Alienware Z01G Graphic Amplifier
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen i-9 10900 K
    Memory
    32Gb Dual Channel DDR4 @ 8843MHz
    Graphics card(s)
    Nvidia RTX 2080 Super
    Sound Card
    Nvidia
    Screen Resolution
    1920 x 1080
    Hard Drives
    Hard Drive C: Samsung 2TB SSD PM981a NVMe
    Hard Drive D:Samsung 2TB SSD 970 EVO Plus
    Mouse
    Alienware 610M
    Browser
    Chrome
    Antivirus
    Norton
PA WOODCHUCK said:
If admin could move to correct devices and drivers- sorry
Had same issue before going to 11.
drivers are for my canon printer and listed as:

canon printer
canon printer (copy 1)

Is it possible to remove the duplicate driver and if so how? Both work ok, but it's annoyance.

thanks
Click to expand...

how is your Canon printer connected?
locally thru a USB cable or thru a network (wifi/wireless/WLAN or wired/ethernet/LAN)
 

My Computer

System One

  • OS
    windows 10 ltsc
PA WOODCHUCK said:
If admin could move to correct devices and drivers- sorry
Had same issue before going to 11.
drivers are for my canon printer and listed as:

canon printer
canon printer (copy 1)

Is it possible to remove the duplicate driver and if so how? Both work ok, but it's annoyance.

thanks
Click to expand...
If you want to try removing one of the printers make a system backup first. I have removed duplicate printers in the past and didn't have any problems, but you never know. You could also make one your default printer and just forget that the printer is listed twice.
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
RFS said:
Where are these Canon drivers located? With W11 my MS5750 Canon printer will only print if it was switched on when I boot. So if I want to print after I've booted, and the printer wasn't switched on, I have to reboot.
Click to expand...
I would uninstall the printer, reboot and then try reinstalling the printer. I would also make sure that you have a backup image before doing anything.
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
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