Help! Updating to 22H2 hosed my computer...


wpcoe

Active member
Member
Local time
6:52 AM
Posts
69
Location
Mérida, México
OS
Windows 11 version 21H2 (OS Build 22000.469)
I was prompted by an icon in the System Tray to update my system. I went to Windows Update and there it was: the 22H2 update. It successfully downloaded with no problem. However:

First attempt to install failed somewhere after 60% (I wasn't really monitoring the progress closely) with a BSOD.

Second attempt to install failed at 94% with a KERNEL_MODE_HEAP_CORRUPTION BSOD

Third attempt to install made it through to 100%, but after rebooting got the KERNEL_MODE_HEAP_CORRUPTION BSOD

After that it was only an endless cycle of boot, reboot, reboot, reboot, never getting farther that seeing the spinning dots for a few seconds.

I downloaded the .ISO for 21H2 (which I had been using until today) and made a boot USB using Rufus. Can't do an in-place "upgrade," as I kind of expected, but what I didn't expect: "We couldn't find any drives." the "Where do you want to install Windows" box is blank. What the heck???

If I remove the USB and boot off the hard disk and hard power off enough times to get into the troubleshooting screens and go to Command Prompt, using DISKPART, the internal SSD hard drive is there with all its previous partitions.

Why can't Windows Install find the disk so I can reinstall Win11 and get on with life again?

(Does it have something to do with turning off Safe Boot in order to boot from the USB drive?)
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 version 21H2 (OS Build 22000.469)
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre X360 14
    CPU
    i7-1195G7
    Memory
    16GB
    Monitor(s) Displays
    external 24" Dell P2415Q
    Screen Resolution
    3840 x 2160 on external Dell, 3000 x 2000 on laptop screen
    Hard Drives
    1TB SSD with 32GB Optane cache
    Browser
    Vivaldi, Comodo Dragon, Edge
    Antivirus
    Avast (free version)
  • Operating System
    Windows 11 Pro, 21H2 (Build 22000.376)
    Computer type
    Tablet
    Manufacturer/Model
    Surface Pro 6
    CPU
    i7-8650U
    Memory
    16 GB
    Graphics card(s)
    iGPU (Intel® UHD Graphics 620)
    Monitor(s) Displays
    Dell P2415Q
    Screen Resolution
    3840 x 2160 on external Dell, 2736 x 1824 on SP6 screen
    Hard Drives
    512GB PCIe Gen 3 x2 SSD
    Browser
    Vivaldi, Comodo Dragon, Edge
    Antivirus
    Avast (free edition)
The causes for the KERNEL_MODE_HEAP-CORRUPTION error are various, including outdated graphics drivers, corrupt system files, conflicts with unstable software, and hardware issues.
You can attempt to go back to previous version by holding down the SHIFT key while booting. This should get you into recovery options.
You can also restore the system from a backup if you have one.

To do a clean install of 10 or 11 on any 11th gen cpu, the drives will not be detected until you load the Intel IRST F6 driver during the installation process during 'load driver' phase.. See section 6.3. F6 driver and readme instructions here

Note If you have optane memory installed be sure to do step 4-d
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3296
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Back
Top Bottom