Slasher2009
Active member
Hello everyone!
I have been running Windows 11 on an unsupported PC since 2021. I'm currently on version 23H2. Now I'm trying to upgrade to version 24H2, but I keep getting an error message every time.
The upgrade process runs normally and reaches 100%, but soon after the message "The PC will restart in a few minutes" appears, the update closes with an error window like this one:
I’m using the bypass method to skip the system requirements check. However, I think the issue is not with the PC requirements check but some earlier issue on my PC.
I’ve run SetupDiag to gather information about the update error that occurred in an attempt to resolve the issue, but I don't have enough knowledge to interpret the log data. Could an experienced user please help me?
I'm getting this error:
Basic PC Specs:
CPU: I7-4790K
RAM: 32GB
GPU: GTX1660 Super
OS: Microsoft Windows 11 Pro
Version: 10.0.22631 - compilation 22631
Link to the logs file: Logs.zip
Any other info you may need, just ask.
Thank you in advance!
I have been running Windows 11 on an unsupported PC since 2021. I'm currently on version 23H2. Now I'm trying to upgrade to version 24H2, but I keep getting an error message every time.
The upgrade process runs normally and reaches 100%, but soon after the message "The PC will restart in a few minutes" appears, the update closes with an error window like this one:
I’m using the bypass method to skip the system requirements check. However, I think the issue is not with the PC requirements check but some earlier issue on my PC.
I’ve run SetupDiag to gather information about the update error that occurred in an attempt to resolve the issue, but I don't have enough knowledge to interpret the log data. Could an experienced user please help me?
I'm getting this error:
XML:
<LogErrorLine>2024-10-08 19:53:03, Error SP Operation failed: Gather data, scope: EVERYTHING. Error: 0x8007001F[gle=0x000000b7]</LogErrorLine>
<FailureData>Error: SetupDiag reports abrupt down-level failure.Last Operation: Gather data, scope: EVERYTHINGError: 0x8007001F - 0x50016</FailureData>
<FailureData>LogEntry: 2024-10-08 19:53:03, Error SP Operation failed: Gather data, scope: EVERYTHING. Error: 0x8007001F[gle=0x000000b7]</FailureData>
<FailureData>Refer to "https://docs.microsoft.com/en-us/windows/desktop/Debug/system-error-codes" for error information.</FailureData>
<FailureDetails>ErrorCode = 0x8007001F, ExCode = 0x50016, LastOperation = Gather data, scope: EVERYTHING</FailureDetails>
Basic PC Specs:
CPU: I7-4790K
RAM: 32GB
GPU: GTX1660 Super
OS: Microsoft Windows 11 Pro
Version: 10.0.22631 - compilation 22631
Link to the logs file: Logs.zip
Any other info you may need, just ask.
Thank you in advance!
- Windows Build/Version
- Microsoft Windows 11 Pro v10.0.22631
My Computer
System One
-
- OS
- Windows 11
- Computer type
- PC/Desktop
- CPU
- Intel i7-4790K
- Motherboard
- Asus z97
- Memory
- 64GB RAM
- Graphics Card(s)
- GTX1660 Super
- Monitor(s) Displays
- 4K/UHD
- Screen Resolution
- 3840x2160
- Hard Drives
- 2 SSD, 4 HDD