Help with "Sorry we couldn't open the sync client"


Awalt

Member
Local time
4:01 AM
Posts
37
Location
Maryland
OS
Windows 11
See attached image, including the error in the title plus "we couldn't process the URL". I am on Win 11 Version 21H2 22000.282 beta build. OneDrive is syncing fine. Also, "Remember my Apps" is off and disabled so I can't turn it on; "Remember my Preferences" is On, but at the top of the Accounts > Windows Backup pane it says pp List is not backed up, and Preferences are not backed up. Is there a way to fix all this? Thanks!

Screen Shot 2021-10-24 at 8.42.58 AM.png
 
Windows Build/Version
21H2 22000.282

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Apple MacBook Pro 16" 2021
    CPU
    Apple M1 Max 10 core/4 CPU assigned to Parallels 17 VM
    Motherboard
    Apple Silicon M1 Max
    Memory
    64GB/24GB assigned to Parallels 17 VM
    Graphics Card(s)
    Apple 32 core GPU
    Sound Card
    Apple
    Monitor(s) Displays
    16.2" Liquid Retina XDR
    Screen Resolution
    3456-by-2234 native resolution at 254 psi
    Hard Drives
    4TB SSD
    PSU
    Apple
    Case
    Apple
    Cooling
    Apple
    Keyboard
    Apple
    Mouse
    N/A; Apple Trackpad
    Internet Speed
    1.2Gb/42Gb
    Browser
    Parallels 17 VM: MS Edge
    Antivirus
    Parallels 17 VM: MS Defender

Awalt

Member
Thread Starter
Local time
4:01 AM
Posts
37
Location
Maryland
OS
Windows 11
Does anyone have any thoughts on this, or see anything similar? Besides the error above, why is App List not backed up? And why are Preferences not backed up?
Screen Shot 2021-10-29 at 7.48.22 PM.png
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Apple MacBook Pro 16" 2021
    CPU
    Apple M1 Max 10 core/4 CPU assigned to Parallels 17 VM
    Motherboard
    Apple Silicon M1 Max
    Memory
    64GB/24GB assigned to Parallels 17 VM
    Graphics Card(s)
    Apple 32 core GPU
    Sound Card
    Apple
    Monitor(s) Displays
    16.2" Liquid Retina XDR
    Screen Resolution
    3456-by-2234 native resolution at 254 psi
    Hard Drives
    4TB SSD
    PSU
    Apple
    Case
    Apple
    Cooling
    Apple
    Keyboard
    Apple
    Mouse
    N/A; Apple Trackpad
    Internet Speed
    1.2Gb/42Gb
    Browser
    Parallels 17 VM: MS Edge
    Antivirus
    Parallels 17 VM: MS Defender

Awalt

Member
Thread Starter
Local time
4:01 AM
Posts
37
Location
Maryland
OS
Windows 11
Nobody has any thought on this or has seen it?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Apple MacBook Pro 16" 2021
    CPU
    Apple M1 Max 10 core/4 CPU assigned to Parallels 17 VM
    Motherboard
    Apple Silicon M1 Max
    Memory
    64GB/24GB assigned to Parallels 17 VM
    Graphics Card(s)
    Apple 32 core GPU
    Sound Card
    Apple
    Monitor(s) Displays
    16.2" Liquid Retina XDR
    Screen Resolution
    3456-by-2234 native resolution at 254 psi
    Hard Drives
    4TB SSD
    PSU
    Apple
    Case
    Apple
    Cooling
    Apple
    Keyboard
    Apple
    Mouse
    N/A; Apple Trackpad
    Internet Speed
    1.2Gb/42Gb
    Browser
    Parallels 17 VM: MS Edge
    Antivirus
    Parallels 17 VM: MS Defender

Spunk

Member
Local time
1:01 AM
Posts
14
OS
Windows 11 Pro 64 bit 21H2

My Computer

System One

  • OS
    Windows 11 Pro 64 bit 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Z390 UD
    CPU
    Intel Core i7 77000 3.60
    Motherboard
    Gigabyte Z390 UD
    Memory
    16 GB
    Graphics Card(s)
    nVidia GEForce RTX 2060 Super
    Sound Card
    onboard
    Monitor(s) Displays
    Two 27" Dell 4K monitors
    Screen Resolution
    3840 x 2160
    Hard Drives
    M.2 NVME SSD, 500 GB; Two 2TB Mechanical HDD's
    PSU
    850w PSU
    Case
    Cyberpower PC
    Cooling
    Water cooled
    Keyboard
    Backlit Cyberpower gamiong keyboard
    Mouse
    Backlit Cyberpower gaming mouse
    Internet Speed
    1 GB mbps
    Browser
    Brave
    Antivirus
    Windows Security

Awalt

Member
Thread Starter
Local time
4:01 AM
Posts
37
Location
Maryland
OS
Windows 11

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Apple MacBook Pro 16" 2021
    CPU
    Apple M1 Max 10 core/4 CPU assigned to Parallels 17 VM
    Motherboard
    Apple Silicon M1 Max
    Memory
    64GB/24GB assigned to Parallels 17 VM
    Graphics Card(s)
    Apple 32 core GPU
    Sound Card
    Apple
    Monitor(s) Displays
    16.2" Liquid Retina XDR
    Screen Resolution
    3456-by-2234 native resolution at 254 psi
    Hard Drives
    4TB SSD
    PSU
    Apple
    Case
    Apple
    Cooling
    Apple
    Keyboard
    Apple
    Mouse
    N/A; Apple Trackpad
    Internet Speed
    1.2Gb/42Gb
    Browser
    Parallels 17 VM: MS Edge
    Antivirus
    Parallels 17 VM: MS Defender
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