How do I completely remove Norton from my PC


Warren

New member
Local time
2:31 AM
Posts
3
Location
Johannesburg
OS
Windows 11
Hi Guys.

I'm trying to completely remove Norton from my pc.
I first went to the control panel, Programs & Features, then unintall a program & uninstalled it from there.
When I restarted the Noton browser reappeared & the icons for Norton were still on my pc.
I then down loaded the Norton remove & reistall software which seemed to remove most of norton & their icons.
I have now checked my registery & see there are still Norton files in my registery.

Is there a tool or a command line/power shell command I can use to totally remove Norton from my pc?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Ascer Aspire XC-830
    Internet Speed
    Download 34.72 mps, Upload 76.22mpd
    Browser
    Firefox
    Antivirus
    Norton
The ole forum favourite .... Revouninstaller (freeware)
- download and install
- double clcik Norton entry in list
- don't worry about restore point(waste of time)
- tick every entry offered
- remove
- DO NOT reboot even if prompted DO NOT
- choose Advanced button and run
- tick every entry offered for leftover files folders and registry entries
- reboot

Repeat for any other Norton left in the list

DO NOT use any removal tools or programs from Norton
 

My Computers

System One System Two

  • OS
    Windows 11 22H2 (latest update ... forever anal)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim S01
    CPU
    Intel i5-12400
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT730
    Sound Card
    OOBE
    Monitor(s) Displays
    Acer 32"
    Screen Resolution
    1920x1080
    Hard Drives
    512GB KIOXIA NVMe
    1TB SATA SSD
    PSU
    OOBE
    Case
    OOBE
    Cooling
    OOBE
    Keyboard
    BT
    Mouse
    BT
    Browser
    Brave FFox Chrome Opera
    Antivirus
    KIS
  • Operating System
    Windows 11 Pro (latest upadte ... anally always)
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
    Graphics card(s)
    Intel Iris Xe Graphics
    Hard Drives
    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
    Internet Speed
    NBN FTTN 50
    Browser
    Brave
    Antivirus
    KIS
Completely Uninstall Norton software using:

  • http://liveupdate.symantecliveupdate.com/upgrade/RnR/NRnR.exe
Instructions
  1. Please download and save NRnR.exeto your desktop.
  2. Close all programs and double click on the tool.
  3. Follow the on-screen instructions.
  4. Restart the computer if asked.
  5. Then delete the NRnR.exe tool from your desktop.
  6. Open the Program Files folder on your local disk ( normally C: )
  7. Find and delete the following folders (if present):
    • Norton AntiVirus
    • Norton Internet Security
    • Norton SystemWorks
    • Norton Personal Firewall
 
Last edited by a moderator:

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Completely Uninstall Norton software using:

  • http://liveupdate.symantecliveupdate.com/upgrade/RnR/NRnR.exe
Instructions
  1. Please download and save NRnR.exeto your desktop.
  2. Close all programs and double click on the tool.
  3. Follow the on-screen instructions.
  4. Restart the computer if asked.
  5. Then delete the NRnR.exe tool from your desktop.
  6. Open the Program Files folder on your local disk ( normally C: )
  7. Find and delete the following folders (if present):
    • Norton AntiVirus
    • Norton Internet Security
    • Norton SystemWorks
    • Norton Personal Firewall
Given the reputation of this company, why would anyone, in their wildest imagination, trust software from the same company to completely remove their own insidiousness without secret leftovers

Indicative in the above NRnR.exe scenario is the fact that the user still has to manually remove folders. If the program can't clean up it's own leftover droppings, what else is left behind?
 

My Computers

System One System Two

  • OS
    Windows 11 22H2 (latest update ... forever anal)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim S01
    CPU
    Intel i5-12400
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT730
    Sound Card
    OOBE
    Monitor(s) Displays
    Acer 32"
    Screen Resolution
    1920x1080
    Hard Drives
    512GB KIOXIA NVMe
    1TB SATA SSD
    PSU
    OOBE
    Case
    OOBE
    Cooling
    OOBE
    Keyboard
    BT
    Mouse
    BT
    Browser
    Brave FFox Chrome Opera
    Antivirus
    KIS
  • Operating System
    Windows 11 Pro (latest upadte ... anally always)
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
    Graphics card(s)
    Intel Iris Xe Graphics
    Hard Drives
    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
    Internet Speed
    NBN FTTN 50
    Browser
    Brave
    Antivirus
    KIS
Given the reputation of this company, why would anyone, in their wildest imagination, trust software from the same company to completely remove their own insidiousness without secret leftovers

Indicative in the above NRnR.exe scenario is the fact that the user still has to manually remove folders. If the program can't clean up it's own leftover droppings, what else is left behind?
You should keep your view to yourself, we are here to provide solution not a criticism nearly 80 million users around the globe uses this antivirus including companies its not a malware its a software trusted by many not you included.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
You should keep your view to yourself, we are here to provide solution not a criticism nearly 80 million users around the globe uses this antivirus including companies its not a malware its a software trusted by many not you included.
... probably more than half of which were trapped into using it through its insidious predatory marketing tactics (albeit not alone amongst other antimalware offerings)

The contributor doth defend too much, methinks.
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 22H2 (latest update ... forever anal)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim S01
    CPU
    Intel i5-12400
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT730
    Sound Card
    OOBE
    Monitor(s) Displays
    Acer 32"
    Screen Resolution
    1920x1080
    Hard Drives
    512GB KIOXIA NVMe
    1TB SATA SSD
    PSU
    OOBE
    Case
    OOBE
    Cooling
    OOBE
    Keyboard
    BT
    Mouse
    BT
    Browser
    Brave FFox Chrome Opera
    Antivirus
    KIS
  • Operating System
    Windows 11 Pro (latest upadte ... anally always)
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
    Graphics card(s)
    Intel Iris Xe Graphics
    Hard Drives
    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
    Internet Speed
    NBN FTTN 50
    Browser
    Brave
    Antivirus
    KIS
Nah, Norton monitoring & apps are even offered thru job benefits these days and almost all (if not all) AV's offer uninstallers as you cannot delete files that are in use at the time, which is always the case with AV's. But that remover works quite well, especially if used in windows safe mode
 

My Computer

System One

  • OS
    windows 11
    CPU
    intel 14900ks
    Motherboard
    z790 apex encore
    Memory
    gskill 48gb@8400
    Graphics Card(s)
    pny rtx 4090
    Sound Card
    creative ae-7
    Hard Drives
    (3) 980pro 2tb
    (1) 990pro 4tb
    PSU
    phanteks 1600w
Given the reputation of this company, why would anyone, in their wildest imagination, trust software from the same company to completely remove their own insidiousness without secret leftovers

Indicative in the above NRnR.exe scenario is the fact that the user still has to manually remove folders. If the program can't clean up it's own leftover droppings, what else is lef

Completely Uninstall Norton software using:

  • http://liveupdate.symantecliveupdate.com/upgrade/RnR/NRnR.exe
Instructions
  1. Please download and save NRnR.exeto your desktop.
  2. Close all programs and double click on the tool.
  3. Follow the on-screen instructions.
  4. Restart the computer if asked.
  5. Then delete the NRnR.exe tool from your desktop.
  6. Open the Program Files folder on your local disk ( normally C: )
  7. Find and delete the following folders (if present):
    • Norton AntiVirus
    • Norton Internet Security
    • Norton SystemWorks
    • Norton Personal Firewall
The Norton Remove & Restore tool removes it but still tries to install it when you reboot.
I had to disable it 3 times from the task manager before it stopped trying to reinstall.
I then tried Revouninstaller which found a lot of Norton files but it doesn't seem to find everything.
There are still Norton Files in my registery which I am going to try delete all of them manually now.
 

Attachments

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My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Ascer Aspire XC-830
    Internet Speed
    Download 34.72 mps, Upload 76.22mpd
    Browser
    Firefox
    Antivirus
    Norton
Yes, I have used Norton for years and no problems. It is promoted by my Computer Active magazine. Yes, I know they will make a profit but they would not (dare not) sell a dodgy product. Their reputation would suffer.
I have no vested interest in the CA magazine but here is the proof: - Computeractive Software Store - discounted downloadable software
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP EliteDesk 705 G5
    CPU
    AMD Ryzen 5 Pro 3400GE
    Memory
    8GB DDR4 SDRAM
    Graphics Card(s)
    Integrated AMD Radeon Vega 11
    Hard Drives
    256 GB PCIe NVMe M.2 SSD
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron 15-3576
    CPU
    Intel Core i5-8250U
    Memory
    8 GB DDR4 - 2400 SODIMM
    Graphics card(s)
    Intel UHD Graphics 620
    Hard Drives
    256GB SK Hynix SC311 SATA SSD
@Warren

AV programs have kernel drivers, which is why they are so hard to remove.
It's also how they protect themselves from being removed or damaged by malware or viruses.

Just about every AV program has their own removal tool. This is normal.

The only thing I might add to @FreeBooter 's instructions is to also check Autoruns, and see if anything "Norton" is left over.




For example, I use Bitdefender AV/firewall. And although I'm not uninstalling it... here's what Autoruns shows when I search for Bitdefender...


Image1.png



The Norton removal tool should have gotten everything.... but if there's any bits left... Autoruns will find it.
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.4112 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
@Warren

AV programs have kernel drivers, which is why they are so hard to remove.
It's also how they protect themselves from being removed or damaged by malware or viruses.

Just about every AV program has their own removal tool. This is normal.

The only thing I might add to @FreeBooter 's instructions is to also check Autoruns, and see if anything "Norton" is left over.




For example, I use Bitdefender AV/firewall. And although I'm not uninstalling it... here's what Autoruns shows when I search for Bitdefender...


View attachment 98596



The Norton removal tool should have gotten everything.... but if there's any bits left... Autoruns will find it.
Agreed, but some antiviruses are too aggressive.
Before I had Norton I had AVG until then cleaned my music folder & wiped about 300gb of mp3.
Norton had been working fine on my pc untill I tried to install unblurr & focus magic.
Norton would let me install either & since then my microsoft photo app isn't working.
I haven't used unblur (I can't find the link to unblurr at the moment)
Focus magic works great if you have blurred or distorted cctv footage which you need to fix.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Ascer Aspire XC-830
    Internet Speed
    Download 34.72 mps, Upload 76.22mpd
    Browser
    Firefox
    Antivirus
    Norton
Agreed, but some antiviruses are too aggressive.
Before I had Norton I had AVG until then cleaned my music folder & wiped about 300gb of mp3.
Norton had been working fine on my pc untill I tried to install unblurr & focus magic.
Norton would let me install either & since then my microsoft photo app isn't working.
I haven't used unblur (I can't find the link to unblurr at the moment)
Focus magic works great if you have blurred or distorted cctv footage which you need to fix.



I can't comment on the Photo App... I don't use any of Microsoft's image editors.


As you can see... I'm old school...




I use Paint Shop Pro 7.04 for image editing, and XnView for image thumbnails, batch converting... etc.

XnView... (old screen shot)...

0000 XnView.png
 
Last edited:

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.4112 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
The Norton Remove & Restore tool removes it but still tries to install it when you reboot.
I had to disable it 3 times from the task manager before it stopped trying to reinstall.
I then tried Revouninstaller which found a lot of Norton files but it doesn't seem to find everything.
There are still Norton Files in my registery which I am going to try delete all of them manually now.
The installation happens because Norton setup file starting at boot time like @Ghot suggested use Autoruns to disable it the NRnR.exe tool only uninstall Norton.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Many would agree it is best to use the designated AV uninstall tool from the company when removing an AV. And then review the system for possible follow up with REVO or a manual deletion.
 

My Computer

System One

  • OS
    Win11 Ver 23H2 22631.3810
    Computer type
    Laptop
    Manufacturer/Model
    Dell
    CPU
    Intel i5
    Memory
    8gb
    Screen Resolution
    1920x1080
    Hard Drives
    256gb
    Browser
    Firefox
    Antivirus
    Windows Defender
Given the reputation of this company, why would anyone, in their wildest imagination, trust software from the same company to completely remove their own insidiousness without secret leftovers

Indicative in the above NRnR.exe scenario is the fact that the user still has to manually remove folders. If the program can't clean up it's own leftover droppings, what else is left behind?
Exactly. I learned 20 years ago to NOT install Norton anything, It will swallow your PC like a Prehistoric alien shark..lol. Used to be IMpossible to remove, nowadays not so sure.
 

My Computer

System One

  • OS
    Windows 11 Pro Version 23H2(OS Build 22631.3527)
    Computer type
    PC/Desktop
    Manufacturer/Model
    AMD
    CPU
    12-Core AMD Ryzen 9 5900X, 4950 MHz (49.5 x 100)
    Motherboard
    Gigabyte X570 Aorus Master
    Memory
    4 - G Skill Trident Z Neo F4-3600C16-16GTZNC
    Graphics Card(s)
    PCI Express 4.0 x16: PowerColor RX 6800
    Sound Card
    Realtek ALC1220 @ AMD K19.2 - High Definition Audio Controller
    Monitor(s) Displays
    2 - 27 inch Westinghouse
    Screen Resolution
    1920 x 1080
    Hard Drives
    2 SSD - 2 TB each
    1 SSD - 4TB
    1 HDD - 2TB
    Keyboard
    logitech
    Mouse
    logitech
    Internet Speed
    1 GB
    Browser
    Firefox
    Antivirus
    Eset Endpoint Security
I learned 20 years ago
There are those of us of a certain era (i.e. age) with long memories ....

From the ashes of Symantec arose the phoenix Norton

Never forgotten, never forgiven

Plus ça change, plus c'est la même chose. Tarred with the same brush. A rose by any other name ..... etc and so on.
 

My Computers

System One System Two

  • OS
    Windows 11 22H2 (latest update ... forever anal)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim S01
    CPU
    Intel i5-12400
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT730
    Sound Card
    OOBE
    Monitor(s) Displays
    Acer 32"
    Screen Resolution
    1920x1080
    Hard Drives
    512GB KIOXIA NVMe
    1TB SATA SSD
    PSU
    OOBE
    Case
    OOBE
    Cooling
    OOBE
    Keyboard
    BT
    Mouse
    BT
    Browser
    Brave FFox Chrome Opera
    Antivirus
    KIS
  • Operating System
    Windows 11 Pro (latest upadte ... anally always)
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
    Graphics card(s)
    Intel Iris Xe Graphics
    Hard Drives
    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
    Internet Speed
    NBN FTTN 50
    Browser
    Brave
    Antivirus
    KIS
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