Solved How To Uninstall These Apps/Software?


V

VictoriusH

Member
Local time
3:56 AM
Posts
26
OS
Windows 11
Hello everyone,

I am trying to find a solution for the following problem.

-> Original Laptop: LG Gram (with original Windows installation from when I bought it)

-> Put SSD into new Asus Laptop

Problem: I still have LG apps installed which I don't want (need) anymore since the SSD is in a new laptop.

Whenever I try to uninstall the apps, I get the following error message (see screenshot).

LG_Uninstall_Message.webp
 
Windows Build/Version
Windows 11 Versio 24H2 (OS Build 26100.2894)

My Computer My Computer

At a glance

Windows 11Intel Core i7-1065G7 CPU @ 1.30GhzIntel Iris Plus Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
LG
CPU
Intel Core i7-1065G7 CPU @ 1.30Ghz
Graphics Card(s)
Intel Iris Plus Graphics
VictoriusH said:
Hello everyone,

I am trying to find a solution for the following problem.

-> Original Laptop: LG Gram (with original Windows installation from when I bought it)

-> Put SSD into new Asus Laptop

Problem: I still have LG apps installed which I don't want (need) anymore since the SSD is in a new laptop.

Whenever I try to uninstall the apps, I get the following error message (see screenshot).

View attachment 122952
Click to expand...

I recommend trying this . . .

Watch the video first, and then try the free uninstaller software. I've tried it before to uninstall 3rd party software that would not uninstall, and it worked perfectly at uninstalling the 3rd party software without any problems whatsoever. Highly recommend.

Good luck (y)

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www.youtube.com/watch?v=0LPZYX5UPvM&t=6s

Revo Uninstaller
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www.revouninstaller.com/start-freeware-download-portable/
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 25H2 (OS Build 26200.8246)Intel(R) Xeon(R) CPU E3-1535M v5 @ 2.90 Max T...64GB DDR4 ECC (Error-Correcting Code memory)NVIDIA Quadro M2000M 4GB GDDR5 & Intel(R) HD ...
    OS
    Windows 11 Pro 25H2 (OS Build 26200.8246)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Precision Mobile Workstation
    CPU
    Intel(R) Xeon(R) CPU E3-1535M v5 @ 2.90 Max Turbo 3.80
    Motherboard
    00V5FJ
    Memory
    64GB DDR4 ECC (Error-Correcting Code memory)
    Graphics Card(s)
    NVIDIA Quadro M2000M 4GB GDDR5 & Intel(R) HD Graphics P530
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    15.6" 4K UltraHD
    Screen Resolution
    4K UHD 3840x2160
    Hard Drives
    2TB Crucial NVMe & 2TB Seagate SATA
    PSU
    Dell 180W 19.5V-9.23A
    Keyboard
    Backlit
    Mouse
    Logitech G703 & Logitech G305
    Internet Speed
    WIFI: Intel(R) Wi-Fi 6E AX210NGW(Gig+) 160MHz Bands 2.4GHz(574Mbps), 5GHz 2.4Gbps, 6 GHz (160MHz) 2.4Gbps
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender/Microsoft Security + additional Anti Spyware, Anti Malware, etc.
    Other Info
    Thunderbolt 3

  • At a glance

    Windows 11 Pro 24H2 (OS Build 26100.6725)Dual (X2) Intel(R) Xeon(R) CPU E5-2690 0 @ 2....64GB DDR3 ECC (Error-Correcting Code memory)NVIDIA GeForce GTX 970 4GB of GDDR5
    Operating System
    Windows 11 Pro 24H2 (OS Build 26100.6725)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Precision Workstation T5610
    CPU
    Dual (X2) Intel(R) Xeon(R) CPU E5-2690 0 @ 2.90GHz Max Turbo 3.80
    Motherboard
    0WN7Y6
    Memory
    64GB DDR3 ECC (Error-Correcting Code memory)
    Graphics card(s)
    NVIDIA GeForce GTX 970 4GB of GDDR5
    Sound Card
    Realtek Audio & NVIDIA High Definition Audio
    Monitor(s) Displays
    3 Acer Monitors
    Screen Resolution
    1920x1080
    Hard Drives
    2 Seagate Barracuda ST2000DM008-2UB102 (RAID)
    Mouse
    Logitech G305

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
Same error message using Revo.

Revo.webp
 

My Computer My Computer

At a glance

Windows 11Intel Core i7-1065G7 CPU @ 1.30GhzIntel Iris Plus Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
LG
CPU
Intel Core i7-1065G7 CPU @ 1.30Ghz
Graphics Card(s)
Intel Iris Plus Graphics
Click OK button and use Revo uninstaller scan option to remove leftovers.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
Installation folder: C:\Program Files\LG Software\LG Control Center

Uninstaller: "C:\Program Files\InstallShield Installation Information\{41728F94-6203-4F39-AADA-A8C06E6CCA14}\setup.exe" -runfromtemp -l0x0409 -removeonly
 

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 Pro 25H2 Build 26200.9168Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz32.0 GB of I forget and the box is in storage.Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    OS
    Windows 11 Pro 25H2 Build 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    ROG SupremeFX Formula 8-Channel High Definition Audio
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list. OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.

  • At a glance

    Windows 11 Pro 25H2 Build 26200.9168 (Wifes)13th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
    Operating System
    Windows 11 Pro 25H2 Build 26200.9168 (Wifes)
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - Type 82YL
    CPU
    13th Generation Intel® Core™ i5-1340P Processor(Core™ i5-1340P)
    Memory
    16GB LPDDR5-5200
    Graphics card(s)
    1x Intel® Iris® Xe Graphics
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512 GB SSD PCIe
    Mouse
    Logiteck MX Master 3S
    Internet Speed
    2000/500
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.


    Wireless Network: Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above
    Ports: 1x 1 Novo button; 2 in 1 Audio Combo jack; Micro SD Card Reader; HDMI 1.4b; 2 x USB Type-C (TBT4)
    USB 3.2 Gen 2 DP 1.4a
    PD 3.0); 1 x USB 3.2 Gen1 Type A
    Camera
    1x 1080P FHD IR/RGB Hybrid with Privacy Shutter and Dual Array Microphone
    Graphics
    1x Intel® Iris® Xe Graphics
    Monitor
    14" WUXGA
    Form Factor
    Convertible Notebook
  • Windows 11 Pro 25H2 Build 26200.9168 (Wifes)

    Yoga 7 2-in-1 14IML9 - Type 83DJ

    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

    Hard Drive: 1 TB SSD PCIe

    Wireless Network: 1x Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above

    Ports: 1 x HDMI 2.1 TMDS; 1 x Novo Button; 1 x Combo Audio Jack
    2 x USB-C (USB 4.0)
    1 x USB-A 3.2 Gen 1

    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?
It sounds like your LG software is very deeply integrated into a modified OS install.
Since it was originally from an LG laptop yes? You might need to start with a clean drive and fresh install into your ASUS laptop to be rid of the LG software.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 25H2 (OS Build 26200.8246)Intel(R) Xeon(R) CPU E3-1535M v5 @ 2.90 Max T...64GB DDR4 ECC (Error-Correcting Code memory)NVIDIA Quadro M2000M 4GB GDDR5 & Intel(R) HD ...
    OS
    Windows 11 Pro 25H2 (OS Build 26200.8246)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Precision Mobile Workstation
    CPU
    Intel(R) Xeon(R) CPU E3-1535M v5 @ 2.90 Max Turbo 3.80
    Motherboard
    00V5FJ
    Memory
    64GB DDR4 ECC (Error-Correcting Code memory)
    Graphics Card(s)
    NVIDIA Quadro M2000M 4GB GDDR5 & Intel(R) HD Graphics P530
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    15.6" 4K UltraHD
    Screen Resolution
    4K UHD 3840x2160
    Hard Drives
    2TB Crucial NVMe & 2TB Seagate SATA
    PSU
    Dell 180W 19.5V-9.23A
    Keyboard
    Backlit
    Mouse
    Logitech G703 & Logitech G305
    Internet Speed
    WIFI: Intel(R) Wi-Fi 6E AX210NGW(Gig+) 160MHz Bands 2.4GHz(574Mbps), 5GHz 2.4Gbps, 6 GHz (160MHz) 2.4Gbps
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender/Microsoft Security + additional Anti Spyware, Anti Malware, etc.
    Other Info
    Thunderbolt 3

  • At a glance

    Windows 11 Pro 24H2 (OS Build 26100.6725)Dual (X2) Intel(R) Xeon(R) CPU E5-2690 0 @ 2....64GB DDR3 ECC (Error-Correcting Code memory)NVIDIA GeForce GTX 970 4GB of GDDR5
    Operating System
    Windows 11 Pro 24H2 (OS Build 26100.6725)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Precision Workstation T5610
    CPU
    Dual (X2) Intel(R) Xeon(R) CPU E5-2690 0 @ 2.90GHz Max Turbo 3.80
    Motherboard
    0WN7Y6
    Memory
    64GB DDR3 ECC (Error-Correcting Code memory)
    Graphics card(s)
    NVIDIA GeForce GTX 970 4GB of GDDR5
    Sound Card
    Realtek Audio & NVIDIA High Definition Audio
    Monitor(s) Displays
    3 Acer Monitors
    Screen Resolution
    1920x1080
    Hard Drives
    2 Seagate Barracuda ST2000DM008-2UB102 (RAID)
    Mouse
    Logitech G305
FreeBooter said:
Click OK button and use Revo uninstaller scan option to remove leftovers.
Click to expand...

Thanks - and thanks everyone. That worked and the apps/software are now gone from control panel!
 

My Computer My Computer

At a glance

Windows 11Intel Core i7-1065G7 CPU @ 1.30GhzIntel Iris Plus Graphics
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
LG
CPU
Intel Core i7-1065G7 CPU @ 1.30Ghz
Graphics Card(s)
Intel Iris Plus Graphics
VictoriusH said:
Thanks - and thanks everyone. That worked and the apps/software are now gone from control panel!
Click to expand...
We are glad to hear your issue has been resolved, thank you for letting us know that all is now well!
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
Excellent. Revo Uninstaller does it again. (y)
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 25H2 (OS Build 26200.8246)Intel(R) Xeon(R) CPU E3-1535M v5 @ 2.90 Max T...64GB DDR4 ECC (Error-Correcting Code memory)NVIDIA Quadro M2000M 4GB GDDR5 & Intel(R) HD ...
    OS
    Windows 11 Pro 25H2 (OS Build 26200.8246)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Precision Mobile Workstation
    CPU
    Intel(R) Xeon(R) CPU E3-1535M v5 @ 2.90 Max Turbo 3.80
    Motherboard
    00V5FJ
    Memory
    64GB DDR4 ECC (Error-Correcting Code memory)
    Graphics Card(s)
    NVIDIA Quadro M2000M 4GB GDDR5 & Intel(R) HD Graphics P530
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    15.6" 4K UltraHD
    Screen Resolution
    4K UHD 3840x2160
    Hard Drives
    2TB Crucial NVMe & 2TB Seagate SATA
    PSU
    Dell 180W 19.5V-9.23A
    Keyboard
    Backlit
    Mouse
    Logitech G703 & Logitech G305
    Internet Speed
    WIFI: Intel(R) Wi-Fi 6E AX210NGW(Gig+) 160MHz Bands 2.4GHz(574Mbps), 5GHz 2.4Gbps, 6 GHz (160MHz) 2.4Gbps
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender/Microsoft Security + additional Anti Spyware, Anti Malware, etc.
    Other Info
    Thunderbolt 3

  • At a glance

    Windows 11 Pro 24H2 (OS Build 26100.6725)Dual (X2) Intel(R) Xeon(R) CPU E5-2690 0 @ 2....64GB DDR3 ECC (Error-Correcting Code memory)NVIDIA GeForce GTX 970 4GB of GDDR5
    Operating System
    Windows 11 Pro 24H2 (OS Build 26100.6725)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Precision Workstation T5610
    CPU
    Dual (X2) Intel(R) Xeon(R) CPU E5-2690 0 @ 2.90GHz Max Turbo 3.80
    Motherboard
    0WN7Y6
    Memory
    64GB DDR3 ECC (Error-Correcting Code memory)
    Graphics card(s)
    NVIDIA GeForce GTX 970 4GB of GDDR5
    Sound Card
    Realtek Audio & NVIDIA High Definition Audio
    Monitor(s) Displays
    3 Acer Monitors
    Screen Resolution
    1920x1080
    Hard Drives
    2 Seagate Barracuda ST2000DM008-2UB102 (RAID)
    Mouse
    Logitech G305
PCUser said:
Excellent. Revo Uninstaller does it again. (y)
Click to expand...
Which it always does. The PRO version is so totally worth it. Saves me from a lot of hand-tweaking and even then I can't be sure that the unwanted program is completely, and I mean, completely erased. Like it never got installed. Everyone should get this program. And their customer support is also very good.

What's not to like?
 

My Computer My Computer

At a glance

Windows 11 2H25AMD 9900X64 GBAMD 9070 XT
OS
Windows 11 2H25
Computer type
PC/Desktop
Manufacturer/Model
DIY
CPU
AMD 9900X
Motherboard
MSI X870E Carbon
Memory
64 GB
Graphics Card(s)
AMD 9070 XT
Sound Card
built-in
Monitor(s) Displays
Dell 24"
Hard Drives
Sabrent 1 TB NVMe, 4 x SSD (need to check models), 4 x 3.5" HDD, 8-16 TB, all WD
PSU
Seasonic 850
Case
Fractal Design North XL (which I likw)
Cooling
Corsair AIO for CPU, fans for case
Keyboard
Das Keyboard 4
Mouse
Corsair M65 (white)
Internet Speed
1 TB download
Browser
Firefox
Antivirus
Bitdefender
Other Info
Also have Lenovo T14S laptop (me) and Lenovo Slim 71 (wife)
x509 said:
Which it always does. The PRO version is so totally worth it. Saves me from a lot of hand-tweaking and even then I can't be sure that the unwanted program is completely, and I mean, completely erased. Like it never got installed. Everyone should get this program. And their customer support is also very good.

What's not to like?
Click to expand...
The last time I upgraded I went from the paid installed version to the portable version. Now I can use it on all of my computers.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 25H2Intel Core i7-10700K16GB (8GB PC4-19200 DDR4 SDRAM x2)NVIDIA GeForce GTX 1050 TI
    OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    Webroot SecureAnywhere CE 26.1

  • At a glance

    Windows 11 Canary ChannelIntel Core i5-8400 CPU @ 2.80GHz16 MB DDR 4-2666
    Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-A
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Keyboard
    Logitek K270
    Mouse
    Logitek M185
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
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