HP Officejet Pro 6968 Computer Scan Problem


Harley51

Active member
Local time
10:33 PM
Posts
5
OS
Windows 11 Home
Product: HP OfficeJet Pro 6968 All-in-One Printer

Operating System: Microsoft Windows 11 21H2 Build 22000.675

I have a HP Officejet Pro 6968. I'm running Windows 11 Pro. The printing works fine. If I try to use the computer HP scan I get this message. The HP Officejet Pro 6960 was not found. If I click on the Twain UtilityUI and select source then select HP Officejet Pro 6960 Twain 21(32-32) then press select I get open Data source failed. I already uninstalled and reinstalled the software with no luck. This also happens on my other computer. Any help here?
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Asus GU6903H
    CPU
    11th Gen Intel Core i9-11900H@ 2.50 GHZ
    Memory
    16 gig
    Graphics Card(s)
    NVIDIA® GeForce RTX™ 3060 Laptop GPU
    Monitor(s) Displays
    16 In
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    12th Gen Intel Core i9-12900k 3.20 GHz
    Motherboard
    Asus Rog Strix Z690-A Gaming WiFi D4
    Memory
    64 GB

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3155
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
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