HP Officejet Pro 6968 Computer Scan Problem


Harley51

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Local time
9:14 PM
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3
OS
Windows 11 Home
Product: HP OfficeJet Pro 6968 All-in-One Printer

Operating System: Microsoft Windows 11 21H2 Build 22000.675

I have a HP Officejet Pro 6968. I'm running Windows 11 Pro. The printing works fine. If I try to use the computer HP scan I get this message. The HP Officejet Pro 6960 was not found. If I click on the Twain UtilityUI and select source then select HP Officejet Pro 6960 Twain 21(32-32) then press select I get open Data source failed. I already uninstalled and reinstalled the software with no luck. This also happens on my other computer. Any help here?
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Asus GU6903H
    CPU
    11th Gen Intel Core i9-11900H@ 2.50 GHZ
    Memory
    16 gig
    Graphics Card(s)
    NVIDIA® GeForce RTX™ 3060 Laptop GPU
    Monitor(s) Displays
    16 In
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    12th Gen Intel Core i9-12900k 3.20 GHz
    Motherboard
    Asus Rog Strix Z690-A Gaming WiFi D4
    Memory
    64 GB

glasskuter

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Location
The Lone Star State of Texas
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Windows 11 Pro 21H2 22000.778

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 22000.778
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900
    Memory
    32 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    standard
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Antivirus
    Defender+MWB Premium
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