Solved HP Scanjet G4010 Scanner software


Kimbolini

New member
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4:01 AM
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8
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Windows 11 Pro
I have managed to get Windows 11 on this new computer to recognize my 11 year old scanner, HP Scanjet G4010, but the scanner settings are all lost. Since the hardware is so old I haven't got the original software disks to install anymore.

There are 4 buttons on the top of the scanner to choose from, so that you can either scan to pdf, photo, or scan negatives, or a generic scan. None of them work anymore - or more accurately, all of them produce the same result. i.e. this:
Screenshot_1.png
The 'Change' button only offers to change to another printer. The 'Profile' drop-down offers 'add profile', 'documents', 'use last settings', 'photo (default)'. The output files only offer image types, no pdf.

This scanner is meant to scan documents to OCR pdf and have a lot of other functions that are no longer shown. HP website doesn't offer the software anywhere that I can find that allows all of these functions.

This scanner still works well so I really don't want to replace it, but it's not that useful to me anymore if I can't scan to pdf. Wondering if anyone has any solution to this?

Thanks for any help!
 
Windows Build/Version
Version 21H2 (OS Build 22000.282) Windows 11 Pro

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RogerOver

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Hi,
it looks as if I have found a driver at HP Australia:
(I also have an old HP scanner, but not as old as yours (y))
 

My Computer

System One

  • OS
    WIN 11 / WIN 10 dual boot
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    PC/Desktop
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    No clue (x64 based) from 2016
    CPU
    Intel Pentium G 4400 (Skylake)
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    MS 7971, Bios: American Megatrend C.E0 (2018)
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    2x Western Digital (no SSD)

Fabler2

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I have managed to get Windows 11 on this new computer to recognize my 11 year old scanner, HP Scanjet G4010, but the scanner settings are all lost. Since the hardware is so old I haven't got the original software disks to install anymore.

There are 4 buttons on the top of the scanner to choose from, so that you can either scan to pdf, photo, or scan negatives, or a generic scan. None of them work anymore - or more accurately, all of them produce the same result. i.e. this:
View attachment 11469
The 'Change' button only offers to change to another printer. The 'Profile' drop-down offers 'add profile', 'documents', 'use last settings', 'photo (default)'. The output files only offer image types, no pdf.

This scanner is meant to scan documents to OCR pdf and have a lot of other functions that are no longer shown. HP website doesn't offer the software anywhere that I can find that allows all of these functions.

This scanner still works well so I really don't want to replace it, but it's not that useful to me anymore if I can't scan to pdf. Wondering if anyone has any solution to this?

Thanks for any help!
This site offers the original drivers,


I downloaded the drivers and ran a Defender scan on it. It's clean but it's entirely up to you if you want to try them from a third party site. Maybe create an image prior just in case.

Screenshot_2.png

Screenshot_4.png

Edit, might be worth running it in compatibility mode.

 
Last edited:

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System One System Two

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    ASUS VivoBook
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    AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
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    ASUSTeK COMPUTER INC. X509DA (FP5)
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    INTEL SSD 660p 512GB NVMe
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    AMD Ryzen 7 5800H / 3.2 GHz
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    CZ Scala_CAS (FP6)
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    16 GB (2 x 8 GB) DDR4 SDRAM 3200 MHz
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    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
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    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
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Kimbolini

New member
Thread Starter
Local time
4:01 AM
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8
OS
Windows 11 Pro
Hi,
it looks as if I have found a driver at HP Australia:
(I also have an old HP scanner, but not as old as yours (y))
Thanks, RogerOver. This is where I got the driver from already that enabled the computer to recognize the scanner and give it the basic functionality that it has. I'm hoping to get all of the other functions back though. Appreciate the suggestion.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Alienware Aurora Ryzen
    CPU
    AMD Ryzen 9 5900X 12-Core Processor
    Graphics Card(s)
    NVIDIA GeForce RTX 3080
    Keyboard
    Logitec K860 ergonomic
    Mouse
    Logitec M570
    Internet Speed
    lousy

Kimbolini

New member
Thread Starter
Local time
4:01 AM
Posts
8
OS
Windows 11 Pro
This site offers the original drivers,


I downloaded the drivers and ran a Defender scan on it. It's clean but it's entirely up to you if you want to try them from a third party site. Maybe create an image prior just in case.
This worked, thanks so much @Fabler2

I will note for anyone else looking to do this, that the files hide and all you will find at first are 'shortcuts' that take you to the HP site. I eventually found the actual application under (Program Files > Common Files > Hewlett-Packard > Scanjet > G4010 > hpbdu which I had to run in Windows XP compatibility to get it to work. Yay.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Alienware Aurora Ryzen
    CPU
    AMD Ryzen 9 5900X 12-Core Processor
    Graphics Card(s)
    NVIDIA GeForce RTX 3080
    Keyboard
    Logitec K860 ergonomic
    Mouse
    Logitec M570
    Internet Speed
    lousy

Fabler2

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12:01 PM
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Win 11 Pro & Dev.
This worked, thanks so much @Fabler2

I will note for anyone else looking to do this, that the files hide and all you will find at first are 'shortcuts' that take you to the HP site. I eventually found the actual application under (Program Files > Common Files > Hewlett-Packard > Scanjet > G4010 > hpbdu which I had to run in Windows XP compatibility to get it to work. Yay.
Good find and fix 👍
 

My Computers

System One System Two

  • OS
    Win 11 Pro & Dev.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
    CPU
    AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
    Motherboard
    ASUSTeK COMPUTER INC. X509DA (FP5)
    Memory
    12GB
    Graphics Card(s)
    RX Vega 10 Graphics
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    INTEL SSD 660p 512GB NVMe
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    16 GB (2 x 8 GB) DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    1.024 TB SSD M.2 2280 - Samsung
    PSU
    180 Watt, 19.5 V
    Mouse
    Logitech
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
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