HP SpareKey recovery issue


salim

Active member
Local time
7:38 PM
Posts
11
OS
windows 11
Booted my pc up its never had problem for the 3 years I have had it and I was brought to this screen

I've tried windows + b twice put that didn't work and neither did ctrl + alt +delete.

I can't find an hp sparekey usb recovery key on the internet either

Any help would be greatly appreciated.
 
Windows Build/Version
Windows 11

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My Computer

System One

  • OS
    windows 11
    Computer type
    Laptop

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.4169
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Did you reset the CMOS Settings as suggested in that Link?

When you get a new HP laptop, and sign in with your ID Profile, HP suggests backing up the sign in to a USB Flash drive for recovery.
You can also try running HP Diagnostics


You can also download the HP Cloud Recovery tool from that same link.
 

My Computer

System One

  • OS
    Windows 11 Pro 64 bit 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Z390 UD
    CPU
    Intel Core i7 77000 3.60
    Motherboard
    Gigabyte Z390 UD
    Memory
    16 GB
    Graphics Card(s)
    nVidia GEForce RTX 2060 Super
    Sound Card
    onboard
    Monitor(s) Displays
    Two 27" Dell 4K monitors
    Screen Resolution
    3840 x 2160
    Hard Drives
    M.2 NVME SSD, 500 GB; Two 2TB Mechanical HDD's
    PSU
    850w PSU
    Case
    Cyberpower PC
    Cooling
    Water cooled
    Keyboard
    Backlit Cyberpower gamiong keyboard
    Mouse
    Backlit Cyberpower gaming mouse
    Internet Speed
    1 GB mbps
    Browser
    Brave
    Antivirus
    Windows Security
Did you reset the CMOS Settings as suggested in that Link?

When you get a new HP laptop, and sign in with your ID Profile, HP suggests backing up the sign in to a USB Flash drive for recovery.
You can also try running HP Diagnostics


You can also download the HP Cloud Recovery tool from that same link.
Yes, I have gone through all the steps and tried.
But unfortunately it doesn't work either.

I can't get into windows anymore. I have turned off the laptop and restarted it several times and every time I get what you see in the top picture
 

My Computer

System One

  • OS
    windows 11
    Computer type
    Laptop
You don't need to boot into Windows to troubleshoot the laptop
Restart the computer and press the ESC key and do the HP Diagnostics.

On another computer, download the HP Cloud Recovery and app and burn it to a USB Flash drive.
Boot off of the flash drive on the troubled computer and try the troubleshooting steps
 

My Computer

System One

  • OS
    Windows 11 Pro 64 bit 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Z390 UD
    CPU
    Intel Core i7 77000 3.60
    Motherboard
    Gigabyte Z390 UD
    Memory
    16 GB
    Graphics Card(s)
    nVidia GEForce RTX 2060 Super
    Sound Card
    onboard
    Monitor(s) Displays
    Two 27" Dell 4K monitors
    Screen Resolution
    3840 x 2160
    Hard Drives
    M.2 NVME SSD, 500 GB; Two 2TB Mechanical HDD's
    PSU
    850w PSU
    Case
    Cyberpower PC
    Cooling
    Water cooled
    Keyboard
    Backlit Cyberpower gamiong keyboard
    Mouse
    Backlit Cyberpower gaming mouse
    Internet Speed
    1 GB mbps
    Browser
    Brave
    Antivirus
    Windows Security
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