Solved I am missing the 5th windows device in my MS account online, that PC has been off for over a year


sdowney717

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OS
windows 11
I only see 4 devices, but I know the ancient laptop used to show up in my MS account.
If I boot it up, will it then show up? It has an authentic win10 install.
What if it wont boot up?
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    some kind of old ASUS MB
    CPU
    old AMD B95
    Motherboard
    ASUS
    Memory
    8gb
    Hard Drives
    ssd WD 500 gb
Try it and find out then report back with photos of any error messages. We can't forecast what will happen.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP EliteDesk 705 G5
    CPU
    AMD Ryzen 5 Pro 3400GE
    Memory
    8GB DDR4 SDRAM
    Graphics Card(s)
    Integrated AMD Radeon Vega 11
    Hard Drives
    256 GB PCIe NVMe M.2 SSD
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron 15-3576
    CPU
    Intel Core i5-8250U
    Memory
    8 GB DDR4 - 2400 SODIMM
    Graphics card(s)
    Intel UHD Graphics 620
    Hard Drives
    256GB SK Hynix SC311 SATA SSD
Try it and find out then report back with photos of any error messages. We can't forecast what will happen.
I booted it up and posting it says valid win10
However, it does not appear in my online account list
I did login as I had changed my password, and I see 4 other devices online, but not this old latop

can anyone see this pic?
share link if you cant
1690411073315.png
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    some kind of old ASUS MB
    CPU
    old AMD B95
    Motherboard
    ASUS
    Memory
    8gb
    Hard Drives
    ssd WD 500 gb
picture of it showing linked to ms account? I wiped the email

I can not post the pic, says too large. Oh well. I took a small snip of the image
 

Attachments

  • msaccount2.jpg
    msaccount2.jpg
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My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    some kind of old ASUS MB
    CPU
    old AMD B95
    Motherboard
    ASUS
    Memory
    8gb
    Hard Drives
    ssd WD 500 gb
some MVP guy on a MS forum said you have to tell it to login to a local account, then switch back to online account, as otherwise the PC has to stay on for 30 days before it again appears in your list online. What is bad about that is the OS could be lost to me as I now have to look thru paperwork to find the activation key. I was wanting to release from this old laptop to a different PC. Honesty, I do not like what is happening here. Was counting on online account to keep it till I wanted to do something else without, feel let down. See, this is making me do extra work and maybe hours of that to do what I was told was so convenient to have your PC's registered in your online account. Except that is a lie, it really is. And who knows if I can even find the key again, probably can.
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    some kind of old ASUS MB
    CPU
    old AMD B95
    Motherboard
    ASUS
    Memory
    8gb
    Hard Drives
    ssd WD 500 gb
yes, that worked, it now shows 5 devices in my online account....
What i did was force sign in with local account, then go back to sign in with ms account. It then appears in the list online.

answer is here, how many of you knew this?
I do not recall removing this device from my online list...
---------------------------------------------------------------------
Daniel Strommen [MSFT]
Microsoft Employee | Article Author
Replied on December 25, 2015
Report abuse
Hey Jam_3,

PC's automatically show up on account.microsoft.com/devices when you sign in to them.

If you remove a device from the list, but you keep using it, then it will show up again after 30 days. If you really want it to show up right now, then go to Settings > Accounts > Your account and switch to signing in with a local account, and then connect your Microsoft account again.

Let me know if this doesn't work for you!

Thanks,

Daniel
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    some kind of old ASUS MB
    CPU
    old AMD B95
    Motherboard
    ASUS
    Memory
    8gb
    Hard Drives
    ssd WD 500 gb
As long as you are sorted that's all that matters. I always use Local Accounts and do not store anything in the cloud.

Good luck.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP EliteDesk 705 G5
    CPU
    AMD Ryzen 5 Pro 3400GE
    Memory
    8GB DDR4 SDRAM
    Graphics Card(s)
    Integrated AMD Radeon Vega 11
    Hard Drives
    256 GB PCIe NVMe M.2 SSD
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron 15-3576
    CPU
    Intel Core i5-8250U
    Memory
    8 GB DDR4 - 2400 SODIMM
    Graphics card(s)
    Intel UHD Graphics 620
    Hard Drives
    256GB SK Hynix SC311 SATA SSD

My Computer

System One

  • OS
    Windows 11 Pro 64 bit 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Z390 UD
    CPU
    Intel Core i7 77000 3.60
    Motherboard
    Gigabyte Z390 UD
    Memory
    16 GB
    Graphics Card(s)
    nVidia GEForce RTX 2060 Super
    Sound Card
    onboard
    Monitor(s) Displays
    Two 27" Dell 4K monitors
    Screen Resolution
    3840 x 2160
    Hard Drives
    M.2 NVME SSD, 500 GB; Two 2TB Mechanical HDD's
    PSU
    850w PSU
    Case
    Cyberpower PC
    Cooling
    Water cooled
    Keyboard
    Backlit Cyberpower gamiong keyboard
    Mouse
    Backlit Cyberpower gaming mouse
    Internet Speed
    1 GB mbps
    Browser
    Brave
    Antivirus
    Windows Security

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