I think my problem is a Hard Drive? Thoughts?


CalypsoArt

Well-known member
Local time
5:02 AM
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49
OS
Windows 11
Recently, when working and saving to an internal m.2 DATA drive (D) my machine will hang. Most times when I try to reboot it hangs. Shutting down and restarting again. it usually halts with the message of a bad shutdown and suggests going into the BIOS. I go in, then exit, and the machine again starts normally. However, I notice sometimes problems with accessing the D drive. (no problems with other disks) I'm now trying to copy the files on this disk to an external backup. I can do it for a while, but often if I try to copy a large amount the copy function hangs the D drive becomes inaccessible and Explorer hangs. However, I can keep workings on other things. Could this be a Heat problem? The machine runs usually is running between 50-70c degrees.

I feel like this copying problem is an intermittent D drive, the same when Startup trying to access it and failing. Usually, If I shut down and walk away for a good while, when I start again it works till explorer hangs with a file transfer to D. Assuming I'm right, could this be some sort of corruption and a Windows format of the drive would salvage it? Or is this a deteriorating drive that should be replaced? I haven't gone into this machine (or any other) since I built it a couple yeas ago, and with liquid cooling I'm loathe to disassemble it again. Of course, If that's the only option...

Disk management shows:
Disk 0 (D) 1TB Healthy (Basic Data partition)
Disk 1 (C) 1TB Windows. Everything Healthy.
Disk 2 (E) 500 GB Healthy (Basic Data partition)

My Machine is a SFF build with these parts.
Windows 11 Pro 64
Sugo SG13B case.
ASUS ROG STRIX I-B550
AMD Ryzen 5 5600X
NVIDIA GTX1060 6gb
Corsair Vengance LPX 16GB Kit (2x8GB Modules) 3200MHz DDR4 DIMM
Corsair H60 AIO cooler
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Ryzen 5600X
    Motherboard
    ROG STRIX B550-I
    Memory
    16GB 3200
    Graphics Card(s)
    GTX 1060 6GB
    Sound Card
    Onboard Realtek
    Monitor(s) Displays
    Dual Dell U3014
    Screen Resolution
    2560x1600
    Hard Drives
    Samsung EVO m.2 500GB x2
I'm kind of curious which slot you have the NVMe drives in? You typed Disk 0 is D: while Disk 1 is C:. I'm going to have to assume Disk 0 should be slot M2_1 while Disk 1 should be M2_2. While looking at the manual/tech specs for that board they appear to be mixed as far as which slot is which. M2_1 should be the front slot and is supported by the Processor and uses Processor lanes. M2_2 should be the back slot and is supported by the Chipset lanes. However depending on which part of the tech specs one is reading they appear different.

It's possible the M2 slot on the back side of the motherboard may be getting too hot. You can use a utility like CPUID Hardware monitor to view the temps of the drives to see if one is getting too hot.

It's sometimes hard to tell how the motherboards identify which Disk #/position the drives are in but IMO the boot drive should be in the slot associated with the CPU, while the secondary(data) drive should be in the slot supported by the Chipset.
 

My Computer

System One

  • OS
    Win 7/10/11
    Computer type
    PC/Desktop
    Other Info
    I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.
I'm kind of curious which slot you have the NVMe drives in? You typed Disk 0 is D: while Disk 1 is C:. I'm going to have to assume Disk 0 should be slot M2_1 while Disk 1 should be M2_2. While looking at the manual/tech specs for that board they appear to be mixed as far as which slot is which. M2_1 should be the front slot and is supported by the Processor and uses Processor lanes. M2_2 should be the back slot and is supported by the Chipset lanes. However depending on which part of the tech specs one is reading they appear different.

It's possible the M2 slot on the back side of the motherboard may be getting too hot. You can use a utility like CPUID Hardware monitor to view the temps of the drives to see if one is getting too hot.

It's sometimes hard to tell how the motherboards identify which Disk #/position the drives are in but IMO the boot drive should be in the slot associated with the CPU, while the secondary(data) drive should be in the slot supported by the Chipset.
Thanks for the reply. If I remember correctly, I put in another Drive soon after the build, however it's now set up as is because I did not want to take the mobo out to access the lower slot which already had a drive. Still, the machine worked fine as is till recently. Also, all the drives in the machine are m.2

I am using Coretemp to read the processor temps listed above in my post, but I have no software giving me drive temps. I'll look into CPUID and see what it says. Thanks again.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Ryzen 5600X
    Motherboard
    ROG STRIX B550-I
    Memory
    16GB 3200
    Graphics Card(s)
    GTX 1060 6GB
    Sound Card
    Onboard Realtek
    Monitor(s) Displays
    Dual Dell U3014
    Screen Resolution
    2560x1600
    Hard Drives
    Samsung EVO m.2 500GB x2
Also, all the drives in the machine are m.2
There are only 2 M.2 slots on this motherboard yet your stats show 3 drives? Disk 0, Disk 1 and Disk 2.
 

My Computer

System One

  • OS
    Win 7/10/11
    Computer type
    PC/Desktop
    Other Info
    I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.
Disk 0 should always ideally be C: afaik
 

My Computer

System One

  • OS
    Windows 11 Pro Canary
    Computer type
    PC/Desktop
    Manufacturer/Model
    AMD
    CPU
    FX 8350
    Motherboard
    Gigabyte 970A-D3P
    Memory
    32 GB 1600 mHz
    Graphics Card(s)
    GT 710
    Internet Speed
    300 down/75 up
    Browser
    Firefox
    Antivirus
    Defender
Disk 0 should always ideally be C: afaik
It does not matter. The numbering is just a logical ordering for Windows but has no influence on what drive is used for what purpose.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 400MB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 12
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
Disk 0 should always ideally be C: afaik
It depends. On a motherboard with a SATA drive connected it will typically be Disk 0 even though it might also have M.2 drives connected. If NO Sata drives are connected then the M.2 drives will show as Disk 0, Disk 1, etc. The other question is which M.2 drive will show as Disk 0 and how is that order determined?
 

My Computer

System One

  • OS
    Win 7/10/11
    Computer type
    PC/Desktop
    Other Info
    I'm a computer enthusiast so have quite a few systems that I run. More like an advanced hobby.
Disk 0 should always ideally be C: afaik
Not necessarily, and it depends on how the BIOS enumerates them. With my Gigabyte board, the first NVME was Drive 0, until I put a SATA SSD in, that became Drive 0 and the NVME became Drive 1. The SATA ports get enumerated first on my board.
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte
    CPU
    AMD Ryzen 5900X 12-core
    Motherboard
    X570 Aorus Xtreme
    Memory
    64GB Corsair Platinum RGB 3600MHz CL16
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 970 Evo Plus 1TB
    Samsung 870 Evo 4TB
    Samsung T7 Touch 1TB
    PSU
    Asus ROG Strix 1000W
    Case
    Corsair D750 Airflow
    Cooling
    Noctua NH-D15S
    Keyboard
    Logitech G915 X (wired)
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    900Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender

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