I thought it was fixed but I guess not


rexaw

Active member
Local time
2:12 PM
Posts
52
Location
North Central Florida, U.S.A.
OS
windows 11
I thought I got it cleared up but I'm getting quite a few 0xc000021a errors with BSOD. Some have verbiage but others don't. The screen locks up and stays a 0% and never writes a crash dump. I did see one error that said "Kernel_Data_Inpage_error" and another that said "Critical_Process_DIED" but other times no message.
The system is new and under warranty except for the PSU. I had it new in box for a few years before adding it to this build.
 

Attachments

  • REX5007PC-Fri_07_15_2022_231653_75.zip
    369.5 KB · Views: 2
  • REX5007PC-(2022-07-15_22-54-50).zip
    712.3 KB · Views: 1

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home build
    CPU
    Intel Core i7-12700KF
    Motherboard
    ASUS TUF Z790-Plus WiFi D4 LGA1700
    Memory
    G.Skill Ripjaws V 64GB (4x16GB) SDRAM (PC4-28800 DDR4 3600 CL 16-19-19-39 1.35V
    Graphics Card(s)
    MSI NVIDIA GeForce RTX 4070 Gaming Trio 12GB GDDR6X
    Sound Card
    none
    Monitor(s) Displays
    ViewSonic VX3211-2K- Series
    Screen Resolution
    2560x1440
    Hard Drives
    WD_Black SN850 NVMe SSD - 2TB; ADATA SX8200PNP - 2TB; ADATA SX8200PNP - 2TB
    PSU
    EVGA Supernova 850 P5
    Case
    Corsair Carbide 275R Mid-Tower
    Cooling
    EVGA CLC 280mm All-In-One
    Keyboard
    Corsair K70 RGB Pro MK.2 Cherry MX Speed
    Mouse
    Razer DeathAdder Expert
    Internet Speed
    Horrible. All over the place just recently went with T-Mobile waiting to see what happens.
    Browser
    Chrome
    Antivirus
    Bitdefender
Please install the applicable driver to fix the RAID controller:

Code:
RAID Controller    PCI\VEN_8086&DEV_467F&SUBSYS_86941043&REV_00\3&11583659&0&70    The drivers for this device are not installed.

The BSOD bugchecks were: 21A, 154, EF




Some steps that may have been performed may be repeated


Run:
a) https://www.tenforums.com/attachmen...-files-use-bsod-debugging-tuneup_plus_log.bat

Post a share link into this thread.

b) Intel® Driver & Support Assistant

Post images or share links for any suggested driver updates.



Open administrative command prompt and type or copy and paste:

Chkdsk /b /v

Run these chkdsk switches on each drive using the syntax: chkdsk /b /v C: or chkdsk /b /v D: or chkdsk /b /v E:

C:\WINDOWS\system32>chkdsk /b /v
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: Y

Reboot as necessary.


Run:

Post a share link into this thread.



Run:
Memtest86 for two tests of four passes each (total eight passes)
Take pictures and post images or share links into this thread.
Memtest86 has a feature to create text reports.
If possible please include the text reports with the images.


Run:
Hard Disk Sentinel (free or trial version)
Post images for results on these tabs:
a) Overview
b) Temperature
c) SMART






Plan to run the computer continuously in safe mode for three to five days (shift + restart)

Monitor the computer using: reliability monitor


Report into the thread any hang, freeze, BSOD, or unexpected shutdown and restart.



Are there any important computer files that are not backed up?

Can you plan a clean install?
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
I have installed the RAID Controller as you recommended.

Link to Intel Driver assist: Intel® Driver & Support Assistant

I didn't know how to take pictures of the Memtest86 screen until after I had already run the test but I've posted the results.

Okay I'm planning on running the PC in safe mode and using reliability monitor for the next five days. Then I'll report back. Anything else I need to do?
 

Attachments

  • Disk SentinelTempAdata.pdf
    80.3 KB · Views: 1
  • Disk Sentinel SMART Adata.pdf
    83.6 KB · Views: 1
  • Disk Sentinel overview Adata.pdf
    81.1 KB · Views: 1
  • Disk SentinelTempWD.pdf
    75 KB · Views: 1
  • Disk SentinelSmartWD.pdf
    83.9 KB · Views: 1
  • Disk Sentinel overview WD.pdf
    75 KB · Views: 1
  • MemTest86-Report-20220717-014339.pdf
    39.8 KB · Views: 1
  • MemTest86-Report-20220716-191041.pdf
    39.8 KB · Views: 1
  • MemTest86.pdf
    724.9 KB · Views: 2
  • chkdskFromEvent.pdf
    80.1 KB · Views: 1
  • Chkdsk D.pdf
    76.3 KB · Views: 1
  • Chkdsk C.pdf
    37.6 KB · Views: 0
  • Tuneup.pdf
    57.5 KB · Views: 2

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home build
    CPU
    Intel Core i7-12700KF
    Motherboard
    ASUS TUF Z790-Plus WiFi D4 LGA1700
    Memory
    G.Skill Ripjaws V 64GB (4x16GB) SDRAM (PC4-28800 DDR4 3600 CL 16-19-19-39 1.35V
    Graphics Card(s)
    MSI NVIDIA GeForce RTX 4070 Gaming Trio 12GB GDDR6X
    Sound Card
    none
    Monitor(s) Displays
    ViewSonic VX3211-2K- Series
    Screen Resolution
    2560x1440
    Hard Drives
    WD_Black SN850 NVMe SSD - 2TB; ADATA SX8200PNP - 2TB; ADATA SX8200PNP - 2TB
    PSU
    EVGA Supernova 850 P5
    Case
    Corsair Carbide 275R Mid-Tower
    Cooling
    EVGA CLC 280mm All-In-One
    Keyboard
    Corsair K70 RGB Pro MK.2 Cherry MX Speed
    Mouse
    Razer DeathAdder Expert
    Internet Speed
    Horrible. All over the place just recently went with T-Mobile waiting to see what happens.
    Browser
    Chrome
    Antivirus
    Bitdefender
Some of the reports were missing and some were duplicates of the same drive for HD Sentinel.

The HD Sentinel results are instantaneous.
Please make sure that there are three images for each drive.
(Click on the left side column to highlight the drive)
(Please post a share link for each drive that has the three images)
(Overview, Temperature, SMART)

Please post a new V2 share link.

While in safe mode see if you can stress the computer and if there is a hang, freeze, BSOD, or unexpected shutdown and restart report the date and time into this thread.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
I had to take it out of Safe Mode to download HeavyLoad. I'll run in in safe mode and see what happens. But it just being in safe mode so far produced no BSOD
 

Attachments

  • WDHardDiskTemp.jpg
    WDHardDiskTemp.jpg
    108.3 KB · Views: 1
  • WDHardDiskSMART.jpg
    WDHardDiskSMART.jpg
    97.6 KB · Views: 1
  • ADATAHardDiskTemp.jpg
    ADATAHardDiskTemp.jpg
    112 KB · Views: 1
  • ADATAHardDiskSMART.jpg
    ADATAHardDiskSMART.jpg
    97.5 KB · Views: 1

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home build
    CPU
    Intel Core i7-12700KF
    Motherboard
    ASUS TUF Z790-Plus WiFi D4 LGA1700
    Memory
    G.Skill Ripjaws V 64GB (4x16GB) SDRAM (PC4-28800 DDR4 3600 CL 16-19-19-39 1.35V
    Graphics Card(s)
    MSI NVIDIA GeForce RTX 4070 Gaming Trio 12GB GDDR6X
    Sound Card
    none
    Monitor(s) Displays
    ViewSonic VX3211-2K- Series
    Screen Resolution
    2560x1440
    Hard Drives
    WD_Black SN850 NVMe SSD - 2TB; ADATA SX8200PNP - 2TB; ADATA SX8200PNP - 2TB
    PSU
    EVGA Supernova 850 P5
    Case
    Corsair Carbide 275R Mid-Tower
    Cooling
    EVGA CLC 280mm All-In-One
    Keyboard
    Corsair K70 RGB Pro MK.2 Cherry MX Speed
    Mouse
    Razer DeathAdder Expert
    Internet Speed
    Horrible. All over the place just recently went with T-Mobile waiting to see what happens.
    Browser
    Chrome
    Antivirus
    Bitdefender
I just tried to run HeavyLoad and got a BSOD stating Kernel_Data_Inpage_error that shoed Ntfs.sys failed. That was at 5:17pm. Then at 5:23pm another BSOD stating 0xc000021a with nothing else. HeavyLoad did not finish so there was no log generated. But I did see over 100 errors listed on drive C:.
 

Attachments

  • REX5007PC-(2022-07-18_17-59-19).zip
    823.9 KB · Views: 1

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home build
    CPU
    Intel Core i7-12700KF
    Motherboard
    ASUS TUF Z790-Plus WiFi D4 LGA1700
    Memory
    G.Skill Ripjaws V 64GB (4x16GB) SDRAM (PC4-28800 DDR4 3600 CL 16-19-19-39 1.35V
    Graphics Card(s)
    MSI NVIDIA GeForce RTX 4070 Gaming Trio 12GB GDDR6X
    Sound Card
    none
    Monitor(s) Displays
    ViewSonic VX3211-2K- Series
    Screen Resolution
    2560x1440
    Hard Drives
    WD_Black SN850 NVMe SSD - 2TB; ADATA SX8200PNP - 2TB; ADATA SX8200PNP - 2TB
    PSU
    EVGA Supernova 850 P5
    Case
    Corsair Carbide 275R Mid-Tower
    Cooling
    EVGA CLC 280mm All-In-One
    Keyboard
    Corsair K70 RGB Pro MK.2 Cherry MX Speed
    Mouse
    Razer DeathAdder Expert
    Internet Speed
    Horrible. All over the place just recently went with T-Mobile waiting to see what happens.
    Browser
    Chrome
    Antivirus
    Bitdefender
How come the three images for HD Sentinel were not posted for each disk drive in the same post?

Please post all of the images for HD Sentinel as per the earlier posts.

The V2 log collector displayed normal boot.

How come the computer is not being tested in safe mode?

If you'll follow the instructions in the post I'll provide help.
At this time I'm ready to sign off.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Okay sorry I thought I had posted all six. I will make sure I do. I had to get out of safe mode to access the internet. I'll make a better effort to follow instruction.
I'm going to run it in Safe Mode and use HeavyLoad to see what happens. I really appreciate all the help and hope you will consider to continue helping. ADATAHardDiskOverview.jpgADATAHardDiskSMART.jpgADATAHardDiskTemp.jpgWDHardDisk Overview.jpgWDHardDiskSMART.jpgWDHardDiskTemp.jpg
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home build
    CPU
    Intel Core i7-12700KF
    Motherboard
    ASUS TUF Z790-Plus WiFi D4 LGA1700
    Memory
    G.Skill Ripjaws V 64GB (4x16GB) SDRAM (PC4-28800 DDR4 3600 CL 16-19-19-39 1.35V
    Graphics Card(s)
    MSI NVIDIA GeForce RTX 4070 Gaming Trio 12GB GDDR6X
    Sound Card
    none
    Monitor(s) Displays
    ViewSonic VX3211-2K- Series
    Screen Resolution
    2560x1440
    Hard Drives
    WD_Black SN850 NVMe SSD - 2TB; ADATA SX8200PNP - 2TB; ADATA SX8200PNP - 2TB
    PSU
    EVGA Supernova 850 P5
    Case
    Corsair Carbide 275R Mid-Tower
    Cooling
    EVGA CLC 280mm All-In-One
    Keyboard
    Corsair K70 RGB Pro MK.2 Cherry MX Speed
    Mouse
    Razer DeathAdder Expert
    Internet Speed
    Horrible. All over the place just recently went with T-Mobile waiting to see what happens.
    Browser
    Chrome
    Antivirus
    Bitdefender
I was running in Safe mode and was running HeavyLoad after 15 minutes I had a BSOD with error code System_Service_Execption. Should I try a different load software? or retry HeavyLoad?
 

Attachments

  • REX5007PC-(2022-07-18_19-27-26).zip
    1 MB · Views: 1

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home build
    CPU
    Intel Core i7-12700KF
    Motherboard
    ASUS TUF Z790-Plus WiFi D4 LGA1700
    Memory
    G.Skill Ripjaws V 64GB (4x16GB) SDRAM (PC4-28800 DDR4 3600 CL 16-19-19-39 1.35V
    Graphics Card(s)
    MSI NVIDIA GeForce RTX 4070 Gaming Trio 12GB GDDR6X
    Sound Card
    none
    Monitor(s) Displays
    ViewSonic VX3211-2K- Series
    Screen Resolution
    2560x1440
    Hard Drives
    WD_Black SN850 NVMe SSD - 2TB; ADATA SX8200PNP - 2TB; ADATA SX8200PNP - 2TB
    PSU
    EVGA Supernova 850 P5
    Case
    Corsair Carbide 275R Mid-Tower
    Cooling
    EVGA CLC 280mm All-In-One
    Keyboard
    Corsair K70 RGB Pro MK.2 Cherry MX Speed
    Mouse
    Razer DeathAdder Expert
    Internet Speed
    Horrible. All over the place just recently went with T-Mobile waiting to see what happens.
    Browser
    Chrome
    Antivirus
    Bitdefender
Most computers can boot into safe mode with networking.
This is typically Ethernet.

If you want to boot into safe mode with Wifi it is an option on many computers.
(Some computers cannot boot into safe mode with Wifi).

To boot into safe mode with Wifi it's typically necessary to make the Wifi connection immediately after the reboot and before logon to Windows.
The logon to Windows often interferes with the wifi connection.
So if you want safe mode with wifi see if you can connect wifi first and logon to Windows second.


The V2 that was just posted in post #9 was again in normal boot.

Testing needs to be performed in safe mode.

See this link:

Please do not stress test the computer for the next 24 to 48 hours.
Just boot into safe mode or safe mode with networking or safe mode with command prompt.

Report into the thread the method that you choose to boot into safe mode.
Then post a new V2 share link into the newest post.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
I tried to use SafeMode with internet but it didn't work. I have my PC hardwired in to my Gateway but it doesn't appear to work. My motherboard does have wifi on board. I'll try to do as you suggest.
 

Attachments

  • REX5007PC-(2022-07-18_20-57-33).zip
    952.4 KB · Views: 1

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home build
    CPU
    Intel Core i7-12700KF
    Motherboard
    ASUS TUF Z790-Plus WiFi D4 LGA1700
    Memory
    G.Skill Ripjaws V 64GB (4x16GB) SDRAM (PC4-28800 DDR4 3600 CL 16-19-19-39 1.35V
    Graphics Card(s)
    MSI NVIDIA GeForce RTX 4070 Gaming Trio 12GB GDDR6X
    Sound Card
    none
    Monitor(s) Displays
    ViewSonic VX3211-2K- Series
    Screen Resolution
    2560x1440
    Hard Drives
    WD_Black SN850 NVMe SSD - 2TB; ADATA SX8200PNP - 2TB; ADATA SX8200PNP - 2TB
    PSU
    EVGA Supernova 850 P5
    Case
    Corsair Carbide 275R Mid-Tower
    Cooling
    EVGA CLC 280mm All-In-One
    Keyboard
    Corsair K70 RGB Pro MK.2 Cherry MX Speed
    Mouse
    Razer DeathAdder Expert
    Internet Speed
    Horrible. All over the place just recently went with T-Mobile waiting to see what happens.
    Browser
    Chrome
    Antivirus
    Bitdefender
Please use the computer in continuous safe mode for 3 to 5 days for monitoring purposes.
Use reliability monitor:

Report into the thread any hangs, freezes, BSOD, or unexpected shutdowns and restarts (date and time) and post a V2 share link.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
I had a power outage at 4:50pm on 07-19. I restarted the PC in safe mode at 5:00pm at 5:08 I had a BSOD with a Critical_Process_Died. I restarted and got a BSOD with error code 0xc000021a. I'm including the two V2 logs I took right after both BSOD and a copy of the Reliability log. I'll put the PC back in to Safe mode. For some reason even though I select safe mode with internet I only get airplane mode.
 

Attachments

  • Reliability Log.jpg
    Reliability Log.jpg
    167.7 KB · Views: 1
  • Reliability monitor.jpg
    Reliability monitor.jpg
    92.9 KB · Views: 1
  • REX5007PC-(2022-07-19_17-16-06).zip
    1.1 MB · Views: 1
  • REX5007PC-(2022-07-19_17-12-13).zip
    1.1 MB · Views: 1

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home build
    CPU
    Intel Core i7-12700KF
    Motherboard
    ASUS TUF Z790-Plus WiFi D4 LGA1700
    Memory
    G.Skill Ripjaws V 64GB (4x16GB) SDRAM (PC4-28800 DDR4 3600 CL 16-19-19-39 1.35V
    Graphics Card(s)
    MSI NVIDIA GeForce RTX 4070 Gaming Trio 12GB GDDR6X
    Sound Card
    none
    Monitor(s) Displays
    ViewSonic VX3211-2K- Series
    Screen Resolution
    2560x1440
    Hard Drives
    WD_Black SN850 NVMe SSD - 2TB; ADATA SX8200PNP - 2TB; ADATA SX8200PNP - 2TB
    PSU
    EVGA Supernova 850 P5
    Case
    Corsair Carbide 275R Mid-Tower
    Cooling
    EVGA CLC 280mm All-In-One
    Keyboard
    Corsair K70 RGB Pro MK.2 Cherry MX Speed
    Mouse
    Razer DeathAdder Expert
    Internet Speed
    Horrible. All over the place just recently went with T-Mobile waiting to see what happens.
    Browser
    Chrome
    Antivirus
    Bitdefender
There were no dump files created.

The logs displayed normal boot.

The latest BSOD bugchecks were: EF, 3B, 154, 21A, 7A

The logs also displayed fatal WHEA entries.



Make free backup images using Macrium and save the images to another disk drive or the cloud:


Find a flash drive that you can format ( > or = 8 GB)

Create a bootable Media Creation Tool (MCT) (Windows 10 iso)






Perform a clean install using Windows 10:




After the clean install do not install any drivers or applications.

Use only the default Microsoft drivers.

Monitor the computer using reliability monitor.

Report any hangs, freezes, BSOD, or unexpected shutdowns and restarts.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Okay I can do that but this is a Win 11 install. Am I to substitute 11 for the 10 in your post? Or do you want me to actually download and install win10? Then what happens to my 11? I can certainly do as you recommend just want to understand what I’m doing.
Also do all of this now or first continue to run in safe mode for at least three days?
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home build
    CPU
    Intel Core i7-12700KF
    Motherboard
    ASUS TUF Z790-Plus WiFi D4 LGA1700
    Memory
    G.Skill Ripjaws V 64GB (4x16GB) SDRAM (PC4-28800 DDR4 3600 CL 16-19-19-39 1.35V
    Graphics Card(s)
    MSI NVIDIA GeForce RTX 4070 Gaming Trio 12GB GDDR6X
    Sound Card
    none
    Monitor(s) Displays
    ViewSonic VX3211-2K- Series
    Screen Resolution
    2560x1440
    Hard Drives
    WD_Black SN850 NVMe SSD - 2TB; ADATA SX8200PNP - 2TB; ADATA SX8200PNP - 2TB
    PSU
    EVGA Supernova 850 P5
    Case
    Corsair Carbide 275R Mid-Tower
    Cooling
    EVGA CLC 280mm All-In-One
    Keyboard
    Corsair K70 RGB Pro MK.2 Cherry MX Speed
    Mouse
    Razer DeathAdder Expert
    Internet Speed
    Horrible. All over the place just recently went with T-Mobile waiting to see what happens.
    Browser
    Chrome
    Antivirus
    Bitdefender
There was difficulty using Windows 11 and safe mode.

Using Windows 10 takes Windows 11 issues out of the picture.


The Macrium tutorial has information on how to make free backup images and restore an image.

When testing has completed with Windows 10 you can restore a backup image that was created while using Windows 11 or you can clean install Windows 11 (if there were no important files that were not already backed up to another disk drive or the cloud.)


If you have any questions on backup images please open a thread in:



For the clean install of Windows 10 plan to test computer stability / instability for several days with the drivers that are installed by the MCT.

If there are no hangs, freezes, BSOD, or unexpected shutdowns and restarts for several days then plan to install drivers from the computer or motherboard or component manufacturer websites.

The computer testing again will be with Windows 10 which removes any possible Windows 11 issues.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Okay got it. Obviously this is going to take some planning and preparation on my part but I’ll get to it and report back as soon as I am able. Thanks again for all your help and effort.
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home build
    CPU
    Intel Core i7-12700KF
    Motherboard
    ASUS TUF Z790-Plus WiFi D4 LGA1700
    Memory
    G.Skill Ripjaws V 64GB (4x16GB) SDRAM (PC4-28800 DDR4 3600 CL 16-19-19-39 1.35V
    Graphics Card(s)
    MSI NVIDIA GeForce RTX 4070 Gaming Trio 12GB GDDR6X
    Sound Card
    none
    Monitor(s) Displays
    ViewSonic VX3211-2K- Series
    Screen Resolution
    2560x1440
    Hard Drives
    WD_Black SN850 NVMe SSD - 2TB; ADATA SX8200PNP - 2TB; ADATA SX8200PNP - 2TB
    PSU
    EVGA Supernova 850 P5
    Case
    Corsair Carbide 275R Mid-Tower
    Cooling
    EVGA CLC 280mm All-In-One
    Keyboard
    Corsair K70 RGB Pro MK.2 Cherry MX Speed
    Mouse
    Razer DeathAdder Expert
    Internet Speed
    Horrible. All over the place just recently went with T-Mobile waiting to see what happens.
    Browser
    Chrome
    Antivirus
    Bitdefender
I actually got Marciums installed but I didn't have a drive to use so instead I just reinstalled Win11. I'm attaching a winRar file that shows all the files that were removed. I had also replaced my GPU with an older 1070 Ti and that didn't make a difference. So hopefully this has. I do appreciate all your help and was very close to buying another drive to use for Marciums but it went off sale so I figured I could always reload programs. Thanks again.
 

Attachments

  • Removed Apps.rar
    4.3 KB · Views: 0

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home build
    CPU
    Intel Core i7-12700KF
    Motherboard
    ASUS TUF Z790-Plus WiFi D4 LGA1700
    Memory
    G.Skill Ripjaws V 64GB (4x16GB) SDRAM (PC4-28800 DDR4 3600 CL 16-19-19-39 1.35V
    Graphics Card(s)
    MSI NVIDIA GeForce RTX 4070 Gaming Trio 12GB GDDR6X
    Sound Card
    none
    Monitor(s) Displays
    ViewSonic VX3211-2K- Series
    Screen Resolution
    2560x1440
    Hard Drives
    WD_Black SN850 NVMe SSD - 2TB; ADATA SX8200PNP - 2TB; ADATA SX8200PNP - 2TB
    PSU
    EVGA Supernova 850 P5
    Case
    Corsair Carbide 275R Mid-Tower
    Cooling
    EVGA CLC 280mm All-In-One
    Keyboard
    Corsair K70 RGB Pro MK.2 Cherry MX Speed
    Mouse
    Razer DeathAdder Expert
    Internet Speed
    Horrible. All over the place just recently went with T-Mobile waiting to see what happens.
    Browser
    Chrome
    Antivirus
    Bitdefender

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