Internal DVD RW optical drive has had the wrong driver installed since late September 2023.


Bette

Member
Local time
7:37 PM
Posts
4
OS
Windows 11 22H2
Current windows version is:
1707533167886.png


Internal Atapi DVD RW driver details:
Device SCSI\CdRom&Ven_ATAPI&Prod_DVD_A__DH16AFSH\4&114ffec6&4&050000 was configured.

Driver Name: cdrom.inf
Driver Package ID: cdrom.inf_amd64_7c41bb6c281d6d90
Class GUID: {4d36e965-e325-11ce-bfc1-08002be10318}
Driver Date: 06/21/2006
Driver Version: 10.0.26052.1000
Driver Provider: Microsoft
Driver Section: cdrom_install
Driver Rank: 0xFF0005
Matching Device ID: GenCdRom
Outranked Drivers:
Device Updated: false
Parent Device: PCI\VEN_8086&DEV_A282&SUBSYS_11631025&REV_00\3&11583659&0&B8

Have done most fixes on web, none have worked including downloading multiple update computer driver programs to no avail. Windows 11 search for driver update
comes back with best driver already installed. Hardware is showing in my Bio's hardware section. Also the DVD RW driver problem migrates
with every window update.
1707532465444.png

1707532465444.png
 

My Computer

System One

  • OS
    Windows 11 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer Predator G6720
    CPU
    Intel i7-7700K CPU@ 4.20GHz 4.20 GHz
    Motherboard
    ? good question.
    Memory
    64.0 GB
    Graphics Card(s)
    NVIDIA Geforce GTX 1080 Ti Series 10
    Sound Card
    Realtek High Definition & Nvidia High Definition
    Monitor(s) Displays
    Acer XB241H (DP + HDMI)
    Screen Resolution
    2560 x 1080
    Hard Drives
    Intel SSD and ST2000DM006-2DM164
    PSU
    ?
    Keyboard
    Acer Predator Aethon 303
    Mouse
    Acer Predator Cestus 335
    Internet Speed
    supposed to be 800 however running around 470.
    Browser
    Duck Duck Go (default)
    Antivirus
    Windows Security
Hello @Bette and welcome to ElevenForum. :-)

You can probably just uninstall the optical drive in Device Manager, and then reboot.
Windows should then supply the correct driver, from it's stash of drivers.
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3235 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?

    http://www.xtremesystems.org/forums/showthread.php?183088-5000-B-E-on-M2N32-SLI-Dlx-Overclocked&p=2891724#post2891724
Hello @Bette and welcome to ElevenForum. :-)

You can probably just uninstall the optical drive in Device Manager, and then reboot.
Windows should then supply the correct driver, from it's stash of drivers.
If that should fail to work going to the ACER website and finding the correct driver for that particular model might work. Product Support - Predator G6-720 | Acer Canada. The ones in the link I provided are for Windows 10 but often drivers designated for Windows 10 will still work in Windows 11. After that if Windows wants to update the driver it may work. I recommend making a restore point beforehand when installing new drivers.
 

My Computer

System One

  • OS
    WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, WIN 7 HOME (32 Bit), LINUX MINT
    Computer type
    PC/Desktop
    Manufacturer/Model
    DIY, ASUS, and DELL
    CPU
    Intel i7 6900K (octocore) / AMD 3800X (8 core)
    Motherboard
    ASUS X99E-WS USB 3.1
    Memory
    128 GB CORSAIR DOMINATOR PLATINUM (B DIE)
    Graphics Card(s)
    NVIDIA 1070
    Sound Card
    Crystal Sound (onboard)
    Monitor(s) Displays
    single Samsung 30" 4K and 8" aux monitor
    Screen Resolution
    4K and something equally attrocious
    Hard Drives
    A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V, W

    Ports X, Y, and Z are reserved for USB access and removable drives.

    Drive types consist of the following: Various mechanical hard drives bearing the brand names, Seagate, Toshiba, and Western Digital. Various NVMe drives bearing the brand names Kingston, Intel, Silicon Power, Crucial, Western Digital, and Team Group. Various SATA SSDs bearing various different brand names.

    RAID arrays included:

    LSI RAID 10 (WD Velociraptors) 1115.72 GB
    LSI RAID 10 (WD SSDS) 463.80 GB

    INTEL RAID 0 (KINGSTON HYPER X) System 447.14 GB
    INTEL RAID 1 TOSHIBA ENTERPRIZE class Data 2794.52 GB
    INTEL RAID 1 SEAGATE HYBRID 931.51 GB
    PSU
    SEVERAL. I prefer my Corsair Platinum HX1000i but I also like EVGA power supplies
    Case
    ThermalTake Level 10 GT (among others)
    Cooling
    Noctua is my favorite and I use it in my main. I also own various other coolers. Not a fan of liquid cooling.
    Keyboard
    all kinds.
    Mouse
    all kinds
    Internet Speed
    360 mbps - 1 gbps (depending)
    Browser
    FIREFOX
    Antivirus
    KASPERSKY (no apologies)
    Other Info
    I own too many laptops: A Dell touch screen with Windows 11 and 6 others (not counting the other four laptops I bought for this household.) Being a PC builder I own many desktop PCs as well. I am a father of five providing PCs, laptops, and tablets for all my family, most of which I have modified, rebuilt, or simply built from scratch. I do not own a cell phone, never have, never will.
I can't remember ever seeing an optical drive that needed a driver. Other than a generic Windows driver.
Even for R/W optical drives.
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3235 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?

    http://www.xtremesystems.org/forums/showthread.php?183088-5000-B-E-on-M2N32-SLI-Dlx-Overclocked&p=2891724#post2891724
I can't remember ever seeing an optical drive that needed a driver. Other than a generic Windows driver.
Even for R/W optical drives.
ASUS has a number of optical drives that require drivers - blue ray especially.
 

My Computer

System One

  • OS
    WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, WIN 7 HOME (32 Bit), LINUX MINT
    Computer type
    PC/Desktop
    Manufacturer/Model
    DIY, ASUS, and DELL
    CPU
    Intel i7 6900K (octocore) / AMD 3800X (8 core)
    Motherboard
    ASUS X99E-WS USB 3.1
    Memory
    128 GB CORSAIR DOMINATOR PLATINUM (B DIE)
    Graphics Card(s)
    NVIDIA 1070
    Sound Card
    Crystal Sound (onboard)
    Monitor(s) Displays
    single Samsung 30" 4K and 8" aux monitor
    Screen Resolution
    4K and something equally attrocious
    Hard Drives
    A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V, W

    Ports X, Y, and Z are reserved for USB access and removable drives.

    Drive types consist of the following: Various mechanical hard drives bearing the brand names, Seagate, Toshiba, and Western Digital. Various NVMe drives bearing the brand names Kingston, Intel, Silicon Power, Crucial, Western Digital, and Team Group. Various SATA SSDs bearing various different brand names.

    RAID arrays included:

    LSI RAID 10 (WD Velociraptors) 1115.72 GB
    LSI RAID 10 (WD SSDS) 463.80 GB

    INTEL RAID 0 (KINGSTON HYPER X) System 447.14 GB
    INTEL RAID 1 TOSHIBA ENTERPRIZE class Data 2794.52 GB
    INTEL RAID 1 SEAGATE HYBRID 931.51 GB
    PSU
    SEVERAL. I prefer my Corsair Platinum HX1000i but I also like EVGA power supplies
    Case
    ThermalTake Level 10 GT (among others)
    Cooling
    Noctua is my favorite and I use it in my main. I also own various other coolers. Not a fan of liquid cooling.
    Keyboard
    all kinds.
    Mouse
    all kinds
    Internet Speed
    360 mbps - 1 gbps (depending)
    Browser
    FIREFOX
    Antivirus
    KASPERSKY (no apologies)
    Other Info
    I own too many laptops: A Dell touch screen with Windows 11 and 6 others (not counting the other four laptops I bought for this household.) Being a PC builder I own many desktop PCs as well. I am a father of five providing PCs, laptops, and tablets for all my family, most of which I have modified, rebuilt, or simply built from scratch. I do not own a cell phone, never have, never will.
ASUS has a number of optical drives that require drivers - blue ray especially.


I have no experience with Blueray.

But I do have an ASUS optical drive. It doesn't need special drivers.

Over the years, I've had numerous Lite-On, LG, ASUS optical drives... none needed special drivers.
Always in a desktop computer.
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3235 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?

    http://www.xtremesystems.org/forums/showthread.php?183088-5000-B-E-on-M2N32-SLI-Dlx-Overclocked&p=2891724#post2891724
I haven't seen proprietary drivers for an optical drive in more than 20 years.

This is what Device Manager shows for mine:

dvd_driver.png

The 6/21/2006 date is standard, and bogus. I don't recall the explanation as to why Microsoft drivers report that date, falsely.

This is an LG device, which can burn 100 GB BluRay disks.

Are you having problems with the drive, or do you (mistakenly) believe that the drivers aren't the right ones?
 

My Computers

System One System Two

  • OS
    Windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) Kingston DDR5 5200 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    eVGA SuperNOVA 1600 GT
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    Alphacool Eisbaer Pro Aurora 360, with 3 Phanteks T30 fans
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8 TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
Yep, yep...


Image1.png
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3235 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?

    http://www.xtremesystems.org/forums/showthread.php?183088-5000-B-E-on-M2N32-SLI-Dlx-Overclocked&p=2891724#post2891724
If that should fail to work going to the ACER website and finding the correct driver for that particular model might work. Product Support - Predator G6-720 | Acer Canada. The ones in the link I provided are for Windows 10 but often drivers designated for Windows 10 will still work in Windows 11. After that if Windows wants to update the driver it may work. I recommend making a restore point beforehand when installing new drivers.
 

My Computer

System One

  • OS
    Windows 11 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer Predator G6720
    CPU
    Intel i7-7700K CPU@ 4.20GHz 4.20 GHz
    Motherboard
    ? good question.
    Memory
    64.0 GB
    Graphics Card(s)
    NVIDIA Geforce GTX 1080 Ti Series 10
    Sound Card
    Realtek High Definition & Nvidia High Definition
    Monitor(s) Displays
    Acer XB241H (DP + HDMI)
    Screen Resolution
    2560 x 1080
    Hard Drives
    Intel SSD and ST2000DM006-2DM164
    PSU
    ?
    Keyboard
    Acer Predator Aethon 303
    Mouse
    Acer Predator Cestus 335
    Internet Speed
    supposed to be 800 however running around 470.
    Browser
    Duck Duck Go (default)
    Antivirus
    Windows Security
Window's 10 and Windows 11 keeps installing the same driver upon uninstalling and rebooting computer. (cdrom.sys) Also product support Acer Predator does not provide any driver for Atapi DVD RW optical drive, nor any other internal optical drive. I did buy an internal Blue Ray DVD drive however getting the front bezel off is an issue. No instructions in Predator G6-720 User Guide_v.pdf to remove front bezel. See: Replace Optical Drive in G6-720? Also when I slide off left side to open case there is no screw on left side of the expansion bay on my computer, to replace optical drive, quiet possible it's on the right side. Also purchase and external blue ray optical drive and works great, even old Lite-On DVD CD works good. Might try uninstalling from control panel, shut down Computer, open case and disconnect all cables to Atapi DVD drive. Then reboot pc with it disconnected.
 

My Computer

System One

  • OS
    Windows 11 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer Predator G6720
    CPU
    Intel i7-7700K CPU@ 4.20GHz 4.20 GHz
    Motherboard
    ? good question.
    Memory
    64.0 GB
    Graphics Card(s)
    NVIDIA Geforce GTX 1080 Ti Series 10
    Sound Card
    Realtek High Definition & Nvidia High Definition
    Monitor(s) Displays
    Acer XB241H (DP + HDMI)
    Screen Resolution
    2560 x 1080
    Hard Drives
    Intel SSD and ST2000DM006-2DM164
    PSU
    ?
    Keyboard
    Acer Predator Aethon 303
    Mouse
    Acer Predator Cestus 335
    Internet Speed
    supposed to be 800 however running around 470.
    Browser
    Duck Duck Go (default)
    Antivirus
    Windows Security
I haven't seen proprietary drivers for an optical drive in more than 20 years.

This is what Device Manager shows for mine:

View attachment 86630

The 6/21/2006 date is standard, and bogus. I don't recall the explanation as to why Microsoft drivers report that date, falsely.

This is an LG device, which can burn 100 GB BluRay disks.

Are you having problems with the drive, or do you (mistakenly) believe that the drivers aren't the right ones?
I'm pretty sure it's the wrong driver. Unsure why it will not update. Driver installed now is for a CD drive, not a DVD RW drive. I'm missing something.
 

My Computer

System One

  • OS
    Windows 11 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer Predator G6720
    CPU
    Intel i7-7700K CPU@ 4.20GHz 4.20 GHz
    Motherboard
    ? good question.
    Memory
    64.0 GB
    Graphics Card(s)
    NVIDIA Geforce GTX 1080 Ti Series 10
    Sound Card
    Realtek High Definition & Nvidia High Definition
    Monitor(s) Displays
    Acer XB241H (DP + HDMI)
    Screen Resolution
    2560 x 1080
    Hard Drives
    Intel SSD and ST2000DM006-2DM164
    PSU
    ?
    Keyboard
    Acer Predator Aethon 303
    Mouse
    Acer Predator Cestus 335
    Internet Speed
    supposed to be 800 however running around 470.
    Browser
    Duck Duck Go (default)
    Antivirus
    Windows Security
I'm pretty sure it's the wrong driver. Unsure why it will not update. Driver installed now is for a CD drive, not a DVD RW drive. I'm missing something.

dvd_driver.png

The device is a BluRay burner, with a 100GB capability.

You are wasting your efforts.
 

My Computers

System One System Two

  • OS
    Windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) Kingston DDR5 5200 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    eVGA SuperNOVA 1600 GT
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    Alphacool Eisbaer Pro Aurora 360, with 3 Phanteks T30 fans
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8 TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
I don't recall ever, or at least in a long time, installing a driver for an optical drive. Even for an Asus external writer the standard Windows driver is installed and it works fine.

DevManageAsusDrive.png
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Wordsworth 10000
    CPU
    Core i7 10700K 3.8 GHz
    Motherboard
    Asus ROG Strix Z590-A Gaming Wifi
    Memory
    Corsair Vengeance LPX DDR4 64GB 3000MHz
    Graphics Card(s)
    Asus Radeon RX480 Strix 8GB
    Sound Card
    Asus Xonar DSX
    Monitor(s) Displays
    HP 2709m
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 980 Pro M.2 SSD 500GB; Samsung 980 M.2 SSD 1TB
    PSU
    Thermaltake Toughpower Grand Platinum 850W
    Case
    Fractal Design Meshify 2
    Cooling
    CPU-Noctua NH D15 Chromax, GPU-Stock, Case-Noctua Chromax 3x140
    Keyboard
    Microsoft Natural Ergo 4000
    Mouse
    HP X500
    Internet Speed
    Cable
    Browser
    Vivaldi, MS Edge
    Antivirus
    Malwarebytes 4.4.3, Windows Defender
    Other Info
    Klipsch Promedia 5.1 THX
    Asus External Blu-Ray 16D1X-USB 3.0
  • Operating System
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Wordsworth 6000
    CPU
    Core i7 6700K 4.0 GHz
    Motherboard
    Asus Z170 Pro
    Memory
    Corsair Vengeance LPX DDR4 32GB 3000MHz
    Graphics card(s)
    Asus GeForce GTX 1050 Ti
    Sound Card
    Asus Xonar SE
    Monitor(s) Displays
    HP X24ih
    Screen Resolution
    1920x1080
    Hard Drives
    Intel 760p M.2 SSD 500GB; Intel 540 SSD 480GB; Intel 335 SSD 240GB
    PSU
    Thermaltake Toughpower GF1 750W
    Case
    Lian Li PC-B70
    Cooling
    CPU- Noctua NH-D15; GPU-Stock; Case-Noctua Chromax 2x140, 2x120
    Mouse
    Microsoft Wireless Comfort 5050
    Keyboard
    Microsoft Wireless Comfort 5050
    Internet Speed
    Cable
    Browser
    Vivaldi, MS Edge
    Antivirus
    Malwarebytes 4.4.3, Windows Defender
    Other Info
    HP bd 340
    HP bd 240
    Denon DRA-800H
    Klipsch RP-600M
    Klipsch R-100SW (2)

    System 3 Specs
    Core i7 10700K 3.8 GHz
    Asus ROG Strix Z590-A Gaming Wifi
    Corsair Vengeance LPX DDR4 32GB 3200MHz
    Asus Radeon RX560 Dual 4GB
    Xonar SE
    Samsung 980 Pro M.2 SSD 1 TB (2)
    Thermaltake Toughpower GF3 850W
    Fractal Design Meshify 2
    CPU-Noctua NH D15 Chromax, GPU-Stock, Case-Noctua Chromax 2x140,1x120
Window's 10 and Windows 11 keeps installing the same driver upon uninstalling and rebooting computer. (cdrom.sys) Also product support Acer Predator does not provide any driver for Atapi DVD RW optical drive, nor any other internal optical drive.
Yeah, I wondered about that after I posted and looked around and couldn't find one myself. Looks like Acer fumbled the ball on that one. Perhaps you could try giving them a call? As a last resort you might try one of those third party driver update services. Again, I would advice caution when attempting this option, making certain you make a viable restore point first, and selecting only the driver you're attempting to replace or repair. As an added precaution I'd recommend uninstalling the software once you're done with it. Definitely looks as though you have the wrong driver there so that would need to be removed first.
 

My Computer

System One

  • OS
    WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, WIN 7 HOME (32 Bit), LINUX MINT
    Computer type
    PC/Desktop
    Manufacturer/Model
    DIY, ASUS, and DELL
    CPU
    Intel i7 6900K (octocore) / AMD 3800X (8 core)
    Motherboard
    ASUS X99E-WS USB 3.1
    Memory
    128 GB CORSAIR DOMINATOR PLATINUM (B DIE)
    Graphics Card(s)
    NVIDIA 1070
    Sound Card
    Crystal Sound (onboard)
    Monitor(s) Displays
    single Samsung 30" 4K and 8" aux monitor
    Screen Resolution
    4K and something equally attrocious
    Hard Drives
    A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V, W

    Ports X, Y, and Z are reserved for USB access and removable drives.

    Drive types consist of the following: Various mechanical hard drives bearing the brand names, Seagate, Toshiba, and Western Digital. Various NVMe drives bearing the brand names Kingston, Intel, Silicon Power, Crucial, Western Digital, and Team Group. Various SATA SSDs bearing various different brand names.

    RAID arrays included:

    LSI RAID 10 (WD Velociraptors) 1115.72 GB
    LSI RAID 10 (WD SSDS) 463.80 GB

    INTEL RAID 0 (KINGSTON HYPER X) System 447.14 GB
    INTEL RAID 1 TOSHIBA ENTERPRIZE class Data 2794.52 GB
    INTEL RAID 1 SEAGATE HYBRID 931.51 GB
    PSU
    SEVERAL. I prefer my Corsair Platinum HX1000i but I also like EVGA power supplies
    Case
    ThermalTake Level 10 GT (among others)
    Cooling
    Noctua is my favorite and I use it in my main. I also own various other coolers. Not a fan of liquid cooling.
    Keyboard
    all kinds.
    Mouse
    all kinds
    Internet Speed
    360 mbps - 1 gbps (depending)
    Browser
    FIREFOX
    Antivirus
    KASPERSKY (no apologies)
    Other Info
    I own too many laptops: A Dell touch screen with Windows 11 and 6 others (not counting the other four laptops I bought for this household.) Being a PC builder I own many desktop PCs as well. I am a father of five providing PCs, laptops, and tablets for all my family, most of which I have modified, rebuilt, or simply built from scratch. I do not own a cell phone, never have, never will.
Yeah, I wondered about that after I posted and looked around and couldn't find one myself. Looks like Acer fumbled the ball on that one. Perhaps you could try giving them a call? As a last resort you might try one of those third party driver update services. Again, I would advice caution when attempting this option, making certain you make a viable restore point first, and selecting only the driver you're attempting to replace or repair. As an added precaution I'd recommend uninstalling the software once you're done with it. Definitely looks as though you have the wrong driver there so that would need to be removed first.
Compounding a misconception.
 

My Computers

System One System Two

  • OS
    Windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Amd Threadripper 7970X
    Motherboard
    Gigabyte TRX50 Aero D
    Memory
    128GB (4 X 32) Kingston DDR5 5200 (RDIMM)
    Graphics Card(s)
    Gigabyte RTX 4090 OC
    Sound Card
    none (USB to speakers), Realtek
    Monitor(s) Displays
    Philips 27E1N8900 OLED
    Screen Resolution
    3840 X 2160 @ 60Hz
    Hard Drives
    Crucial T700 2TB M.2 NVME SSD
    WD 4TB Blue SATA SSD
    Seagate 18TB IronWolf Pro
    PSU
    eVGA SuperNOVA 1600 GT
    Case
    Lian Li 011 Dynamic Evo XL
    Cooling
    Alphacool Eisbaer Pro Aurora 360, with 3 Phanteks T30 fans
    Keyboard
    Logitech K120 (wired)
    Mouse
    Logitech M500s (wired)
    Internet Speed
    1200 Mbps
  • Operating System
    windows 11 22631.2861
    Computer type
    PC/Desktop
    Manufacturer/Model
    homebuilt
    CPU
    Intel I9-13900K
    Motherboard
    Asus RoG Strix Z690-E
    Memory
    64GB G.Skill DDR5-6000
    Graphics card(s)
    Gigabyte RTX 3090 ti
    Sound Card
    built in Realtek
    Monitor(s) Displays
    Asus PA329C
    Screen Resolution
    3840 X 2160 @60Hz
    Hard Drives
    WDC SN850 1TB
    8 TB Seagate Ironwolf
    4TB Seagate Ironwolf
    PSU
    eVGA SuperNOVA 1300 GT
    Case
    Lian Li 011 Dynamic Evo
    Cooling
    Corsair iCUE H150i ELITE CAPELLIX Liquid CPU Cooler
    Mouse
    Logitech M500s (wired)
    Keyboard
    Logitech K120 (wired)
Driver Version: 10.0.26052.1000
I had to delete my first post because after doing a better search I found that my Pioneer Blue-Ray drive is using the same driver as your drive. Seeing this I think your drive is using the correct driver.
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
You have the correct driver (cdrom.sys), no worries.

Device Manager > Select the DVD drive > Right click Properties > Driver Tab > Driver Details >

Is there anything other than cdrom.sys listed ?

The reason for asking is that later versions of Windows 10 and I guess Windows 11 do not like driver modifiers.

I also notice you are on beta version of Windows 11 on an unsupported system. So Microsoft is the main man for problems with that.

You have external USB Optical drives that work so you are not stuck.
 

My Computer

System One

  • OS
    Windows 11
I also use External ODDs, especially since some newer computers, both Notebooks and Desktops, don't include them. The drives are just plug-n-go, mine is a Hitachi-LG and didn't include any software, just 2 USB cables, USB-A and USB-C.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
I had to delete my first post because after doing a better search I found that my Pioneer Blue-Ray drive is using the same driver as your drive. Seeing this I think your drive is using the correct driver.
I defer to the fact that times have changed. Haven't checked my Blue-Ray drive on Win 11 yet, but it makes sense. Still appears to be proprietary on Win 7. CDDVDROMPROPRIETARY.png
 

My Computer

System One

  • OS
    WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, WIN 7 HOME (32 Bit), LINUX MINT
    Computer type
    PC/Desktop
    Manufacturer/Model
    DIY, ASUS, and DELL
    CPU
    Intel i7 6900K (octocore) / AMD 3800X (8 core)
    Motherboard
    ASUS X99E-WS USB 3.1
    Memory
    128 GB CORSAIR DOMINATOR PLATINUM (B DIE)
    Graphics Card(s)
    NVIDIA 1070
    Sound Card
    Crystal Sound (onboard)
    Monitor(s) Displays
    single Samsung 30" 4K and 8" aux monitor
    Screen Resolution
    4K and something equally attrocious
    Hard Drives
    A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V, W

    Ports X, Y, and Z are reserved for USB access and removable drives.

    Drive types consist of the following: Various mechanical hard drives bearing the brand names, Seagate, Toshiba, and Western Digital. Various NVMe drives bearing the brand names Kingston, Intel, Silicon Power, Crucial, Western Digital, and Team Group. Various SATA SSDs bearing various different brand names.

    RAID arrays included:

    LSI RAID 10 (WD Velociraptors) 1115.72 GB
    LSI RAID 10 (WD SSDS) 463.80 GB

    INTEL RAID 0 (KINGSTON HYPER X) System 447.14 GB
    INTEL RAID 1 TOSHIBA ENTERPRIZE class Data 2794.52 GB
    INTEL RAID 1 SEAGATE HYBRID 931.51 GB
    PSU
    SEVERAL. I prefer my Corsair Platinum HX1000i but I also like EVGA power supplies
    Case
    ThermalTake Level 10 GT (among others)
    Cooling
    Noctua is my favorite and I use it in my main. I also own various other coolers. Not a fan of liquid cooling.
    Keyboard
    all kinds.
    Mouse
    all kinds
    Internet Speed
    360 mbps - 1 gbps (depending)
    Browser
    FIREFOX
    Antivirus
    KASPERSKY (no apologies)
    Other Info
    I own too many laptops: A Dell touch screen with Windows 11 and 6 others (not counting the other four laptops I bought for this household.) Being a PC builder I own many desktop PCs as well. I am a father of five providing PCs, laptops, and tablets for all my family, most of which I have modified, rebuilt, or simply built from scratch. I do not own a cell phone, never have, never will.
is your drive not working? Whats the reason for thinking its the wrong driver?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ideapad flex 14API 2 in 1
    CPU
    Ryzen 5 3500u
    Motherboard
    LENOVO LNVNB161216 (FP5)
    Memory
    12GB DDR4
    Graphics Card(s)
    AMD Radeon Vega 8 Graphics
    Hard Drives
    256 GB Samsung ssd nvme
    Internet Speed
    800mbps down, 20 up
    Other Info
    Your awesome for reading this.
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