IRQL_NOT_LESS_OR_EQUAL - afd.sys persists after updating network drivers (Win11)


lizc

Member
Local time
10:11 PM
Posts
2
OS
Windows 11
I'm having an issue where I get random BSODs attributed to IRQL_NOT_LESS_OR_EQUAL and afd.sys in Win11. As I understand it, this is network related, so I went to Intel's site to update drivers for my ethernet and wifi cards: Intel (17) I219-V and Intel Wireless-AC 9462. The BSODs still persist. It seems entirely random, but usually while doing something internet related (one time I got a BSOD clicking a link in Chrome). But I am almost always doing something internet-related...

I've run Windows update, updated all drivers including NVIDIA.

PC specs: https://www.bestbuy.com/site/cyberp...b-hdd-500gb-ssd-black/6500511.p?skuId=6500511 The PC is only 3 weeks old.

Other troubleshooting steps: DISM, sfc/scannow, CHKDSK. I saw another forum thread suggested to turn off Driver Verifier, which I also attempted, but it said no settings had been saved when I chose "delete existing settings".

Does anyone have anything else I can try? The analysis is here: GAYAGENDA-(2022-05-14_10-33-02).zip

Code:
C:\Windows\system32>DISM /Online /Cleanup-Image /CheckHealth

Deployment Image Servicing and Management tool
Version: 10.0.22000.653

Image Version: 10.0.22000.675

No component store corruption detected.
The operation completed successfully.

C:\Windows\system32>sfc/scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.


Crash dump below. Will update with the actual file once it finishes uploading.

Code:
***
*
Bugcheck Analysis *
*

***

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ffffffffffffffd0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8067c0f8f56, address which referenced memory



KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 1562

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 1595

Key : Analysis.Init.CPU.mSec
Value: 858

Key : Analysis.Init.Elapsed.mSec
Value: 18467

Key : Analysis.Memory.CommitPeak.Mb
Value: 85

Key : WER.OS.Branch
Value: co_release

Key : WER.OS.Timestamp
Value: 2021-06-04T16:28:00Z

Key : WER.OS.Version
Value: 10.0.22000.1


DUMP_FILE_ATTRIBUTES: 0x1000

BUGCHECK_CODE: a

BUGCHECK_P1: ffffffffffffffd0

BUGCHECK_P2: 2

BUGCHECK_P3: 1

BUGCHECK_P4: fffff8067c0f8f56

WRITE_ADDRESS: ffffffffffffffd0

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

PROCESS_NAME: System

TRAP_FRAME: ffff818e7dabf520 -- (.trap 0xffff818e7dabf520)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8067c0f8f56 rsp=ffff818e7dabf6b0 rbp=ffff818e7dabf869
r8=0000000000000002 r9=0000000001d8676a r10=fffff8067c0f8f30
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
nt!ObfDereferenceObject+0x26:
fffff8067c0f8f56 f0480fc15ed0 lock xadd qword ptr [rsi-30h],rbx ds:ffffffffffffffd0=????????????????
Resetting default scope

STACK_TEXT:
ffff818e7dabf3d8 fffff8067c2296a9 : 000000000000000a ffffffffffffffd0 0000000000000002 0000000000000001 : nt!KeBugCheckEx
ffff818e7dabf3e0 fffff8067c225800 : ffffe680139e8180 0000000000000001 ffffab063273c440 0000000000000000 : nt!KiBugCheckDispatch+0x69
ffff818e7dabf520 fffff8067c0f8f56 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiPageFault+0x440
ffff818e7dabf6b0 fffff80692335b09 : ffffab0642b46e30 0000000000000000 0000000000000000 fffff8067c198ce5 : nt!ObfDereferenceObject+0x26
ffff818e7dabf6f0 fffff80692335a5c : 0000000000000000 ffffab06477a4290 0000000000000000 0000000000000266 : afd!AfdDerefPollInfoFileObjects+0x45
ffff818e7dabf720 fffff8069233769e : 0000000000000002 0000000000000001 ffffab0642b46e50 ffffe680139e8100 : afd!AfdCompletePollIrp+0x70
ffff818e7dabf770 fffff8067c07b284 : ffffab0642b46e90 ffffe68000000000 ffff818e7dabfa38 0000000000000000 : afd!AfdTimeoutPoll+0x2e
ffff818e7dabf7a0 fffff8067c079874 : 0000000000000008 ffff818e7dabf9d0 ffffe680139e8180 fffff80677707848 : nt!KiProcessExpiredTimerList+0x204
ffff818e7dabf8d0 fffff8067c21aa8e : 0000000000000000 ffffe680139e8180 ffffe680139f4540 ffffab0645d51080 : nt!KiRetireDpcList+0x714
ffff818e7dabfb80 0000000000000000 : ffff818e7dac0000 ffff818e7dab9000 0000000000000000 0000000000000000 : nt!KiIdleLoop+0x9e


SYMBOL_NAME: afd!AfdDerefPollInfoFileObjects+45

MODULE_NAME: afd

IMAGE_NAME: afd.sys

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: 45

FAILURE_BUCKET_ID: AV_afd!AfdDerefPollInfoFileObjects

OS_VERSION: 10.0.22000.1

BUILDLAB_STR: co_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {9a846440-a090-65b4-c1d4-bc8c6183377b}

Followup: MachineOwner
---------
 
Windows Build/Version
Win 11 Version 21H2 OS Build 22000.675

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    CyperPowerPC GXi3400BSTV10
    CPU
    i7-12700F
    Memory
    16 GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060 Ti

zbook

Well-known member
Power User
VIP
Local time
9:11 PM
Posts
1,229
OS
Windows 10
Contact the Best Buy Geek Squad or Totaltech and report that the brand new computer has event logs loaded with corrected hardware errors and has had at least 4 BSOD.

Ask for a Return Merchandise Authorization (RMA).


Please perform the following steps:

1) Upgrade the BIOS: 0405 > 1402


2) If you want to troubleshoot then read this link on Windows Driver Verifier (WDV):



3) Make sure that understand how to recover from using the tool in safe mode using the commands:

verifier /reset
or
verifier /bootmode resetonbootfail


Event[0]
Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 2022-05-14T10:00:50.7670000Z
Event ID: 17
Task: N/A
Level: Warning
Opcode: Info
Keyword: N/A
User: S-1-5-19
User Name: NT AUTHORITY\LOCAL SERVICE
Computer: gayagenda
Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:pCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:



Code:
Event[1]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:50.7760000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[2]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:50.7850000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[3]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:50.7940000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[4]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:50.8020000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[5]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:50.8100000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[6]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:50.8180000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[7]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:50.8260000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[8]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:50.8330000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[9]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:50.8410000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[10]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:50.8490000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[11]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:50.8570000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[12]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:50.8660000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[13]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:50.8740000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[14]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:50.8830000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[15]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:50.8920000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[16]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:50.9000000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[17]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:50.9090000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[18]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:50.9180000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[19]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:50.9240000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[20]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:50.9320000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[21]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:50.9410000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[22]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:50.9500000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[23]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:50.9590000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[24]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:50.9670000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[25]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:50.9750000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[26]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:50.9840000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[27]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:50.9920000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[28]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:51.0010000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[29]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:51.0100000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[30]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:51.0190000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:

Event[31]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2022-05-14T10:00:51.0280000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: gayagenda
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:





Event[12338]
Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 2022-05-14T10:03:13.3720000Z
Event ID: 17
Task: N/A
Level: Warning
Opcode: Info
Keyword: N/A
User: S-1-5-19
User Name: NT AUTHORITY\LOCAL SERVICE
Computer: gayagenda
Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1D:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:pCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11
Secondary Device Name:
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

lizc

Member
Thread Starter
Local time
10:11 PM
Posts
2
OS
Windows 11
Thank you! I agree that it seems best to just return the PC at this point if it's already had so many hardware problems after only 3 weeks. Thanks for letting us know what to tell them.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    CyperPowerPC GXi3400BSTV10
    CPU
    i7-12700F
    Memory
    16 GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060 Ti

zbook

Well-known member
Power User
VIP
Local time
9:11 PM
Posts
1,229
OS
Windows 10
This was in the event viewer reports:
PCI\VEN_8086&DEV_7AB6&SUBSYS_86941043&REV_11

Google search results for Intel:
7AB6 = D29:F6 - PCIe Root Port #15

For the new computer there should be no corrected hardware or uncorrected (Fatal) (BSOD) hardware errors in the log files during the Warranty period.
Otherwise seek warranty support.


Glad to help.

You're welcome.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

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