Solved Just bought an AMAZING laptop with an AMAZING FLAW -- KEEP or RETURN it?


jbcarreon123

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You may install Chrome Beta (or Canary, or Dev) and see if the issue is fixed.
 

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Edwin

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Maybe it's another one of MS's twisted tactics to get you to stick with Edge!!! :p:p:p
 

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Ghot

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Okay. I've caught my breath. If I were standing at ASUS headquarters right now, I'd bet everyone there $1000 that what I'm about to say is true. Not a soul would believe me, they'd all bet, and I'd have about half a million dollars.

I've purchase a replacement. Identical unit. Today I didn't personalized the computer so much but simply let it play YouTube for hours on end. Steady as a rock. Finally convinced this was a good one, I installed Chrome --

-- and Chrome is what is killing the OLED screens. I know this because I noted it the last time on the previous thread. It's up in this thread somewhere. Ah! There it is --

View attachment 15203

I can't even begin to explain how that is possible, unless I'm downloading from the wrong site. Sorry for the drama but I'm just trying to buy a new laptop.


Maybe it's just some default setting in Chrome that's causing the issue. Hardware acceleration?

Or maybe it's EDGE, reacting to you installing Chrome, or (worst case), "altering" the Chrome download ?

 
Last edited:

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    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
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    ASUS M2N32-SLI Deluxe Wireless Edition
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    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
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    EVGA 256-P2-N758-TR GeForce 8600GT SSC
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    Still assembled, still runs. Haven't turned it on for 13 years?

    http://www.xtremesystems.org/forums/showthread.php?183088-5000-B-E-on-M2N32-SLI-Dlx-Overclocked&p=2891724#post2891724

A Guy

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In a TV, that complaint would say TCON board to me

https://www.analogix.com/en/news_media/news/lcd-timing-controllers-–-technology-and-features

Unsure whether that is a separate board on a Laptop. I have witnessed the blind closing phenomenon personally on a TV. In my long experience repairing TVs I will say, problems generally get worse, not better. I'd be taking advantage of any opportunity to exchange the Laptop peronally

A Guy
 

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Ghot

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    AMD Ryzen 7 3700X
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    Asus Pro WS X570-ACE (BIOS 4201)
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    G.Skill (F4-3200C14D-16GTZKW)
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    EVGA RTX 2070 (08G-P4-2171-KR)
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    Dell U3011 30"
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    2x Samsung 860 EVO 500GB,
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    Built by Ghot® (not in use)
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    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
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    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
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    Onboard
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    ViewSonic G90FB Black 19" Professional (CRT)
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    WD 36GB 10,000rpm Raptor SATA
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    Logitech Classic Keybooard 200
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    Still assembled, still runs. Haven't turned it on for 13 years?

    http://www.xtremesystems.org/forums/showthread.php?183088-5000-B-E-on-M2N32-SLI-Dlx-Overclocked&p=2891724#post2891724

The Pool Man

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I have witnessed the blind closing phenomenon personally on a TV. In my long experience repairing TVs I will say, problems generally get worse, not better. I'd be taking advantage of any opportunity to exchange the Laptop peronally

Not ignoring you, A Guy. I'll see if THIS is the issue. I've got until end of January to return. (Nothing like Xmas Black Friday at Amazon.)

I also noticed this morning an Intel Display update slamming in.
 

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The Pool Man

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I'm just here to say not one blip since. So that was the answer.
 

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Hazel123

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I think I've read somewhere else (Reddit maybe?) about Chrome causing issues with Oled. Hope you get it sorted.
 

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    HP Pavilion 14-ce3514sa
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    Asus Eee PC 1015PX 10" netbook
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unifex

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I would not even bother with all the troubleshooting. If my laptop behaved this way I would just return it and get another model. "Chrome causing issues with OLED" sounds wrong to me, why would a browser software even know of the physical type of the panel? In any case, if I am buying a laptop, I'm buying a product and it better works as advertised. It's not a DIY kit.
 

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unifex

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As for the Amazon reviews, I would not put too much worth in them. The problem is, Amazon frequently "bundles" different products together. While this works well for socks (since the color or size do not change anything), it's just plain wrong for computer parts and computers. When I bought my motherboard a year ago, several different models were listed as "styles" under one "product", and hence the reviews were for all different motherboards. Similarly, I tried the latest model of my headphones and they are listing this as a "style" together with the previous model. So before the headphones were even available, there were 8000+ reviews of them :wink:
 

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    Windows 10
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    i5-10600K
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    Samsung U32J59x 32" 4K
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The Pool Man

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The problem is, Amazon frequently "bundles" different products together. While this works well for socks (since the color or size do not change anything), it's just plain wrong for computer parts and computers:wink:

Isn't that annoying? And it doesn't help anyone. Beelink had 4 different models on one page -- rendering most reviews irrelevant.

I would not even bother with all the troubleshooting. If my laptop behaved this way I would just return it and get another model. "Chrome causing issues with OLED" sounds wrong to me, why would a browser software even know of the physical type of the panel? In any case, if I am buying a laptop, I'm buying a product and it better works as advertised. It's not a DIY kit.

The issue was easily resolved. And has proven completely fixed.
 

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Dch48

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I would not even bother with all the troubleshooting. If my laptop behaved this way I would just return it and get another model. "Chrome causing issues with OLED" sounds wrong to me, why would a browser software even know of the physical type of the panel? In any case, if I am buying a laptop, I'm buying a product and it better works as advertised. It's not a DIY kit.
It's completely possible for Chrome, or any other browser to not play right with Hardware acceleration enabled. From my research, it seems to happen more often with integrated graphics chips and particularly with Intel Graphics.
 

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    Windows 11 Home
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    Custom built
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    AMD Ryzen 5 5600X
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    MSI B550-A Pro
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    16 GB Corsair Vengeance LPX DDR4-3200
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    PowerColor Red Devil Radeon RX 6600XT with 8GB GDDR6
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    Realtek integrated
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    Acer Nitro 24" RG241Y 144hz refresh rate
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    Western Digital Black SN770 1 TB NVMe SSD
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    LEPA B650 650 watt
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    Cooler Master Hyper T4 air
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    CM Storm Devastator
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    Asus ROG Zephyrus G14
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    AMD Ryzen 9 6900HS
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    Asus board (GA402RK)
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    16 GB Samsung DDR5-4800
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    Laptop fans in vapor chamber
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